Mike Torrence Email & Phone Number

Bengaluru Area, India

- Work with Development and Product team to present critical customer needs and concerns. Maintain open and frequent communication with the Software Development Team to ensure seamless coordination.- Working with third-party vendors- Work with Sales, Finance, and Account Management on customer escalations, providing proper communication internally and.

- Providing support and service for all KanTime customers (primarily through the help desk) including providing answers to questions, resolutions to problems and general assistance for the day-to-day operations of KanTime’s services via telephone and email correspondence with customers.- Supporting KanTime services to ensure superior quality, good customer.

Karnataka, India

- Making outbound calls to Australian clients and inform them about new products and services and upselling.- Listening to objections and handle them effectively.- Generating more leads from the people outcalled.- To enter the details of every interaction in the system.

Karnataka, India

- Effectively manage large amounts of incoming calls- Identify and assess customers needs to achieve satisfaction- Build sustainable relationships of trust through open and interactive communication- Provide accurate, valid and complete information by using the right methods/tools- Handle complaints, provide appropriate solutions and alternatives within.

Diploma Of Education, Electronics And Communications Engineering

High School