Mike Traynor Email and Phone Number

• Managed a team supporting sales opportunities and implementing supply chain execution systems across the U.S. in a 3PL contract logistics environment.• Oversaw systems such as JDA/ Blue Yonder WMS, Manhattan WMOS, and Oracle Transportation (OTM) to ensure seamless operations.• Successfully led the team to streamline processes, improve efficiency, and enhance customer satisfaction in the contract logistics industry.

Brought into the company as a well-practiced WMS professional to assist with the formal launch of DSI’s move into WMS market with their Cloud Inventory (CI) system. Significant achievements aiding the solidifying of the first releases of the system. Went on to undertake Program and Project management for implementations of the Cloud Inventory system. Significant input and focus on the internal documentation and processes to improve delivery of projects. Also managed the Cloud Inventory customers' installed base working on improving relationships, ongoing support and seeking future upgrades and services sales. Worked closely on projects with DSI implementation partners new to Cloud Inventory system, ensuring smooth transition with their first implementations of the system.

Delivery Partner based remotely* Responsible for delivery and oversight of SCE projects for JDA clients ensuring that the delivery meets project objectives.* Managed JDA project teams for multiple solutuions being delivered to a customer.

* Responsibilities for Services Sales, pipeline development and closure of opportunities. Exceeded quota 2 of the 3 years this was in place. * Won $5.5 million of services business across product suite in 2.5 years with one deal over $1.5m and three over $500k. * Key part of the role was developing the client relationship as a “trusted partner” role.* Also responsible for oversight of the sold services business for clients ensuring that the delivery meets project objectives.

• Services Director role managing a team of 15 including project managers, Solution Architects, Developers plus small support team. • Managing a $5m WMS Services business of 35 clients. Grew this business 5-10% each year over 3+ years. • Responsible for oversight of North American projects within team, recruitment, staff scheduling • Promoted internally from Senior Project Manager

Operations Manager in North London UK