Mike Troutman Email and Phone Number
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Digital thought leader, proven customer experience leader, and accomplished Chief Information Officer (CIO) with 30+ years of diverse experience leading business transformations and driving break-through strategic business outcomes by leveraging technology and industry leading solutions, processes, and business intelligence. Energized, dynamic cross-functional leader with strong technical capabilities and robust business acumen with demonstrated excellence in leading both business and technology functions and strategic initiatives, delivering stretch results, and creating transformational business capabilities. Led digital business transformation to industry leadership and new impactful market opportunities, led customer experience function to world class capabilities and metrics, and transformed IT function from a reactive cost-center to a profit center leveraging technology and information to modernize and digitalize the business with differentiated capabilities and services. Specialties: Digital transformations, Industrial Internet of Things (IIOT), Digital demand generation and eCommerce, Omnichannel, Customer experience, Industry leading (ERP & CRM) solutions and best practices, Value creation, Advanced analytics, High-performance global teams, Mergers & acquisitions, Out-sourcing & vendor management, Cybersecurity best practices.
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Chief Information OfficerZurn Elkay Water Solutions Oct 2021 - PresentMilwaukee, Wi, UsRespected member of the executive council operating in a dual technology and business role with core responsibilities for information technology and (IIOT) connected products. Utilized as a transformation leader across the business engaged in high-impact programs, including the strategy, delivery, and results for strategic initiatives associated with digital transformation, the development and growth of the connected solutions business, and customer experience.Separated the Rexnord and Zurn IT operating environments, establishing Zurn as an independent entity. Merged the Zurn and Elkay IT operating environments, standardizing on industry leading platforms and best practices to elevate the combined entity to the next level. Elevated the senior IT leadership team and ERP best practices to deliver flawless implementations. IT-enabled quantified value exceeds cost. Making safe drinking water a reality.
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Chief Information OfficerRexnord Apr 2019 - Oct 2021Milwaukee, Wi, UsValued member of the executive council utilized as a transformation leader across the business engaged in new or high-impact programs, including industry leading digital demand generation and omnichannel processes and techniques, (IIOT) connected products insights and ecosystem integrations, and numerous technology pilots to enhance, optimize, automate, and secure business capabilities. Delivered and scaled broad differentiated connected products offerings and partnerships to maintain industry leadership and expand market opportunities, led creation of PMC customer facing digital (weaponry) strategy worth $50M incremental w/in the planning period, introduced customer first programs to manage and improve customer service while eliminating large systemic issues, provided active steering team leadership across multiple transformation programs to deliver impact via flawless implementations, & oversaw externally validated best practice cybersecurity program. -
Cio & Dirxn (Digital Rexnord) Transformation LeaderRexnord Oct 2016 - Mar 2019Milwaukee, Wi, UsAs Chief Information Officer (CIO), led the global Information Technology (IT) organization and strategy to optimize the business and realize value within a digital, connected world. Current priorities are associated with building a digital version of Rexnord, enhanced decision making via advanced analytics, commercial excellence via CRM, and operational excellence via ERP. IT operates as a profit center, consistently generating more quantifiable business value than (IT) functional costs.Co-created and introduced the concept of a differentiated break-through digital platform to optimize the full customer lifecycle, built the underlying platform to integrate digital customer interactions, and created first mover advantages worth $100M over the strategic planning period. As the digital transformation leader, led the #1 corporate strategic initiative to create and deliver differentiated digital strategies and an industry leading digital platform (DiRXN) to increase customer productivity in the management of assets and optimization of operations. Led PMC’s digital initiative (#1 priority), counseled and pulled forward Zurn’s digital initiative, and established corporate enterprise-wide common digital strategies, best practices, infrastructure, governance, and strategic partnerships.
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Cio & Vp, Customer ExperienceRexnord Apr 2014 - Sep 2016Milwaukee, Wi, UsAs Chief Information Officer (CIO), led the global Information Technology (IT) organization and strategy to standardize and modernize the business in a secure and scalable manner. Current priorities are associated with enabling business value through digital pilots, CRM initiatives, ERP initiatives, and advanced analytics. Created ERP best practice playbook to deliver “flawless” implementations, delivering benefits with zero customer (transitional) impacts.As VP, Customer Experience, led the global PMC Customer Support functions to create an industry leading customer experience in an efficient manner. Led PMC’s #1 business priority (Sales Efficiency) to eliminate barriers, automate transactions, and move standard work inside, transforming Customer Support into a revenue generating profit center while freeing up sellers for growth. Via a fully measurable process, drove improvements in Ease of Doing Business and Net Promoter scores to world class levels.
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Chief Information OfficerRexnord Nov 2007 - Mar 2014Milwaukee, Wi, UsVice-President who led IT organization transformation from a cost-focused service provider with antiquated solutions into a high-performance, respected organization utilizing industry leading solutions and best practices to enable and initiate value creation. . Key areas of focus: business alignment and focused value delivery where IT is now consistently enabling key strategic initiatives across the two business platforms; application platform upgrades [SAP, D365, Axapta, Navision, salesforce.com, DCRM] and industry best practice implementations to improve operational excellence, productivity, globalization, and customer relevance; business intelligence platforms [Tableau, Business Object dashboards, Cognos analytic cubes] to improve decision making; partner integration solutions [VMI, EDI, B2B, B2C, kanbans, websites] to increase market share and improve supplier delivery; asset/risk management, vendor relationship management, and global organizational improvements to save millions of dollars; global end user productivity to enable effective and efficient execution and collaboration.
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Vp & Cio, Agere SystemsLsi Apr 2007 - Aug 2007San Jose, Ca, UsVice President who led all IT functions for the largest subsidiary of a 3.5B silicon, solutions, and software company while managing the IT integration activities in support of the merger of two equally sized companies. Integration planning activities included the consolidation of all IT staff, functions, and services, including a comprehensive SAP vs. Oracle evaluation and integration plan. -
Vp & CioLsi Jul 2006 - Apr 2007San Jose, Ca, UsVice President who led all aspects of the IT organization for a global ($1.6B) semi-conductor solution and software company. Led organization turn-around which reduced costs and risks while improving credibility, delivery, innovation, and morale. Oracle ERP strategic account and reference customer for solution and implementation. Information Week 500 organization innovation winner.
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Director, Enterprise Application And ServicesLsi May 2004 - Jun 2006San Jose, Ca, UsSenior IT leader who set the standard across the CIO directs and IT organization for leadership, service delivery, and business relationship management. Demonstrated excellence in resurrecting failed services and relationships and scope was expanded to encompass over 50% of the IT staff. Led efforts to globalize staff, transform out-sourcing relationships, and improve IT-wide service delivery. Implemented industry recognized ERP solutions (Oracle) and world-class operational cost structures. Top 1% of Agere leadership.
Mike Troutman Skills
Mike Troutman Education Details
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Purdue University Daniels School Of BusinessFinance Emphasis -
University Of DelawareComputer And Information Science
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Wilson High School
Frequently Asked Questions about Mike Troutman
What company does Mike Troutman work for?
Mike Troutman works for Zurn Elkay Water Solutions
What is Mike Troutman's role at the current company?
Mike Troutman's current role is Chief Information Officer at Zurn Elkay Water Solutions.
What is Mike Troutman's email address?
Mike Troutman's email address is mi****@****ord.com
What is Mike Troutman's direct phone number?
Mike Troutman's direct phone number is +161071*****
What schools did Mike Troutman attend?
Mike Troutman attended Purdue University Daniels School Of Business, University Of Delaware, Wilson High School.
What skills is Mike Troutman known for?
Mike Troutman has skills like Erp, Integration, Vendor Management, Business Process, Business Intelligence, Outsourcing, Enterprise Software, Sap, It Strategy, Leadership, Program Management, Oracle.
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