•HB stabilization for a large NY hospital soon after Epic go-live•Customized NRP automation to unlock >$1/2 million in “hidden” AR•Designed maximally efficient insurance follow up workflows•Cleared backlog of 100+ level 2 IT tickets

• Create client-facing denials recovery reporting in Excel, Pivot, Power BI, and Powerpoint• Analyze data sets utilizing spreadsheets and Python scripts• Build custom visualizations for clients• Automate internal process, from streamlining workflows to automatic report generation• Decipher trends from data and deliver my findings in client presentations

• Provided application expertise for 3 national hospital systems using Epic's HB module• Optimized and streamlined workflows via automated system actions, scheduled data imports, and workqueue customization• Analyzed data sets and created visualizations illustrating denial trends• Troubleshot and programmed code in MUMPS and SQL.• Led organizations in government regulatory projects. This included a Price Transparency initiative, installing patient self-estimates via Mychart for 300 common services.• Acted as a liason between clients and software development team• Subject matter expert in consecutive accounts automation• Participated in the development of Storyboard feature• Managed module implementation projects - organizing weekly meetings, delegating tasks, and creating checklists.• Bootstrapped a script to import millions of statements as PDFs, saving them from deletion• Acquired vast knowledge of Epic Rev Cycle) from system build to integration with Mychart, PB, Claims, ADT, and Willow.

Managed gym security, scheduled reservations, interacted with members, explored and solved complaints, and handled membership transactions.

Unloading trucks, stocking shelves, customer service