Mike Waldo Email and Phone Number

Responsible for gathering and implementing requirements for new application realization and existing application upgrades.• Acted as subject matter expert over Oracle’s Network Management System Switching application.• Installed versions 1.6 – 1.10 of Oracle Network Management System’s Switching application for high profile utilities including Dominion Power, Xcel Energy and Alliant Energy.• Demonstrated application behavior followed by analysis and definition of customer requirements.• Conducted training seminars and workshops for Oracle customers.• Understood, documented and incorporated existing business processes to make interaction user friendly. Examples include User Interface redesign, field validation and displaying custom reports.• Object-oriented design and development of application enhancements.• Produced documentation and test plans to verify functionality.

Early childhood education and adult computer skills education. • Taught computer classes designed to provide adults with introductory and intermediate computer skills.• Maintained computers in a lab setting.• Developed a Microsoft Access 2000 Database that contained a list of children and their relevant information for child care programs.• Assistant teacher in early childhood and pre-kindergarten classes.• Developed age-appropriate group projects.

• Provided requirement analysis followed by object-oriented design and development of real-time applications. • Prepared user documentation and test plans for new applications and new application features.• Trained Project Engineers to configure and operate new applications.• Worked closely with Project Engineers to determine customer needs and achieve customer expectations.