Senior executive with an exceptional track record in the delivery of Customer satisfaction, sales and service results, operational and strategic leadership, and people management and development. With an eye for detail and the ability to build successful teams who embrace change and deliver results in a timely fashion.After 36 years and significant senior managerial experience across a range of roles, I am now operating my own business to provide support, advice and value add to a range of businesses and sectors. This includes-Delivery of Learning and Development programmes.Reviewing and improving Customer Satisfaction performance.Reviewing and improving Business performance.Reviewing and improving Colleague Engagement
Listed skills include Banking, Financial Services, Employee Training, Training Delivery, and 7 others.