Mike Walker, Mam Email & Phone Number

Dallas, Texas, United States

Carrollton, TX

Responsible for implementing and overseeing an innovative training program designed to improve technicians skills and our customers experience. Provided support to 27 divisions located on the East Coast and Southern United States, increasing technician skill sets via Manufacturerd training and national certifications.

Carrollton, Texas, United States

Flower Mound, Texas

· Successfully leads the daily operations of the company’s flagship division, a multi-state Service and Installation Division that annually produces over 3 million dollars in labor billing with over 1.3 million dollars in profit.· Increased the Division’s annual labor efficiency over 10 percent and exceeded the Division’s Return on Sales goal by 13.

Fort Knox, KY

• Responsible for planning, developing, implementing, training, evaluating, resourcing and improving organization-level employee management strategies, policies, programs and framework. -Tasked with improving.
• Makes recommendations for developing strategic policy and procedural changes to align the Employee Retention Program with the organizational goal of increasing strength 9,000 personnel in 2017.
• Directed the successful implementation of the Occupational Physical Assessment Test, designed and monitored the training of 924 employees who implement the test worldwide.
• Responds to requests from senior leadership for determination of reenlistment eligibility and validation of $8.32 million in Selective Retention Bonuses, ensuring compliance with current laws and regulations.
• Establishes and maintains effective communications with stakeholders across the organization to exchange reports and provide free flow of information on policy, regulations, and procedures.  -Formally recognized for.
• Implemented a branch newsletter that provides communication flow between commands, reaching 942 employees worldwide.

Fort Hood, TX

• Led interpretation and implementation of policies of procedures affecting over 90K personnel, and managed a $300K budget.
• Successfully directed the organization’s efforts to retain quality employees, exceeding its annual goal by five percent and retaining 28 percent of the Army’s annual goal.
• Provided comprehensive guidance to the staff to several Army agencies on regulations, policies, and procedure covering the active Army and Reserve retention programs.
• Led personnel programs including awards, retirement, promotions, manning, requests for personnel action, leave, separation, evaluations, retirement, assignment deletions, deferments, stabilizations, extensions.
• Created and applied staffing, recruitment and retention metrics that measured and validated HR procedures and processes, while evaluating effectiveness and compliance.  Designed a quality audits system that improved.
• Provided short and long-range human capital program objectives, serving as the basis for continuous improvement of programs affecting personnel worldwide.

Fort Riley, KS

• Led program initiative serving more than 22K personnel across the U.S. and Afghanistan.
• Led program objectives, developed directorate plans, and provided operational leadership.
• Organized quarterly training for 63 subordinates, providing instruction and guidance on policy and program changes.
• Determined resource spend plans, projected resource requirements, established deadlines, monitored progress, and ensured the team achieved stated objectives.
• Rendered opinions for replying to Congressional and Inspector General inquiries and prepared responses to inquiries concerning enlistment / reenlistment / separation issues.
• Analyzed HR policies, standards, procedures, inquiries, and provided guidance to HR Managers.

Fort Bliss, TX

Graduated in the top 20% of a class with 650 students from multiple countries, 3.7 GPA.The Sergeants Major Course (SMC) is the Army’s pinnacle enlisted Professional Military Education (PME) institution. This 10 month course provides tools to develop critical reasoning, creative thinking, and decision-making skills. The SMC provides an education that.

Fort Hood, TX

• Led three senior level Talent Retention professionals, managed $1.2M operational budget, while remaining an effective steward of scarce resources, saving at least 10% annually.
• Conducted complex analysis and issue resolution of project effectiveness and program assessments.
• Analyzed existing capabilities, commonalities, and standards for internal and external customers.
• Provided, developed and prioritized management interventions and training recommendations to mitigate risks, and established proactive management techniques.
• Conducted recruitment interviews and made resourcing recommendations, impacting personnel retention to meet manpower requirements.

Worldwide

Worldwide

Master’S Degree, Management, Organizational Leadership

Activities and Societies: Sigma Beta Delta Honor Society; Student Veterans of America

Bachelor’S Degree, Criminal Justice

Activities and Societies: Student Veterans of America

Certificate, Osha 30