Mike Wamble's Location
Memphis Metropolitan Area, United States
Mike Wamble's Contact Details
Mike Wamble work email
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About Mike Wamble
Over 40 years of retail management experience, primarily in the automotive aftermarket. Special emphasis on customer service, recruiting, training, team building, loss prevention and sales growth. ASE Certified with a high level of technical proficiency.Specialties: Management, team building, sales growth, customer service, technical integration and communication.
Mike Wamble Work Experience Details
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QwnerRight Choice GarageMemphis, Tn, Us
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Director Of Service OperationsPrinciple Toyota Of Hernando Jul 2023 - PresentUnited StatesAll aspects of Managing and directing the Parts and Service departments and the facility to include building repair, maintenance and grounds keeping. -
Service Manager Hyundai/Mitsubishi/GenesisGossett Motor Cars Feb 2019 - Jul 20231870 Covington Pike, Memphis Tn 38128 -
Store Manager Of ServicePep Boys Oct 2017 - Feb 2019Memphis, Tennessee -
Store ManagerNational Tire & Battery Aug 2016 - Jul 2017Greater Atlanta Area -
Service ManagerAutonation Oct 2014 - Apr 2015Greater Memphis AreaAs ANGMC Service Manager, I was completely responsible for the dealerships service department's operation and profitability. I recruited and trained staff, implemented new processes to Recon Vehicles (25 to 50 a month), implemented daily huddles with ASM’s to discuss workload, shop capacity, oldest RO and Customer Service issues. As the Service Manager I directed the staff to achieve $200,000.00 in monthly service sales, gross of $90,000.00, car count of 550 plus and RO count of 800. I… Show more As ANGMC Service Manager, I was completely responsible for the dealerships service department's operation and profitability. I recruited and trained staff, implemented new processes to Recon Vehicles (25 to 50 a month), implemented daily huddles with ASM’s to discuss workload, shop capacity, oldest RO and Customer Service issues. As the Service Manager I directed the staff to achieve $200,000.00 in monthly service sales, gross of $90,000.00, car count of 550 plus and RO count of 800. I grew the dealerships' customer pay business from a negative year to date to positive thru staffing, training, improving level of service and securing new business.I left the dealership to deal with some family and personal health issues. Show less -
Service WriterJaguar Land Rover Jun 2014 - Sep 2014Greater Memphis AreaBecame certified silver JLR consultant in just 30 days by completing required online and hands on training provided. During my employment I maintained the highest CSI scores in the dealership.I only worked at Bluff City for 4 months because I was recruited by a former employer to join the team at AutoNation GMC. -
Store ManagerMidas Auto Service Experts Oct 2013 - May 2014798 E Brookhaven CircleAssisted Midas franchisee in shoring up the operations of a recently purchased existing location. Responsible for operations, staffing, training and customer service. Focused on People and processes to produce quality work and rebuild customer confidence. Working with the franchise owner, Bill Brickhill I was able to help restore the business to profitability within just 90 days. Left business to care for my father who had cancer. I highly recommend Bill and Midas to all my former customers who… Show more Assisted Midas franchisee in shoring up the operations of a recently purchased existing location. Responsible for operations, staffing, training and customer service. Focused on People and processes to produce quality work and rebuild customer confidence. Working with the franchise owner, Bill Brickhill I was able to help restore the business to profitability within just 90 days. Left business to care for my father who had cancer. I highly recommend Bill and Midas to all my former customers who need auto service, maintenance or repairs! Show less -
Owner/ManagerDuo Auto, Inc Sep 2011 - Oct 2013Memphis, TnAfter years of working for other companies in the service and repair industry, I opened DUO Auto, Inc to provide a better customer experience. DUO was an 8 bay full service facility with a detail shop. Closed the business in October of 2013 to join Midas.
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Production ManagerDrivetime Sep 2010 - Apr 2011Memphis, TnAs the Production Manager, I worked with the General Contractor GTG and the corporate office to facilitate construction of the Memphis Inspection Center. This project which was a tear out and rebuild was completed in just 12 weeks. As the PM, I hired a crew of 25 plus technicians and support staff who were direct reports. Additionally, I sourced and selected primary and secondary vendors to provide services that were required to complete the vehicle production process. The various vendors… Show more As the Production Manager, I worked with the General Contractor GTG and the corporate office to facilitate construction of the Memphis Inspection Center. This project which was a tear out and rebuild was completed in just 12 weeks. As the PM, I hired a crew of 25 plus technicians and support staff who were direct reports. Additionally, I sourced and selected primary and secondary vendors to provide services that were required to complete the vehicle production process. The various vendors provided services such as paint and body, auto glass, exhaust, interior repair, etc. When the facility was operational my primary responsibilities shifted from staffing and sourcing to operations. It was my direct responsibility to ensure that the daily production requirements were met, that units were shipped to our various retail lots on a timely basis and that all vehicles met "DT Standards". Additionally I handled all personnel matters, all insurance issues and all repairs for our various retail locations. Show less -
Store Manager, It ManagerGateway Tire And Service Ctr Jul 2007 - Sep 2010Memphis, TnAfter managing several stores for Gateway Tire I was promoted to the position of IT Applications Manager. Initially, primary assignment was to source a new "fully integrated" point of sale system for our stores. I also designed, created and maintained the company's original website and web presence on a daily basis. Additionally, I supported the stores from an IT perspective maintaining equipment and improving processes to allow our staff to better serve customers. -
Account SpecialistFriend Tire Company Oct 2006 - Jun 2007Memphis, TnAt Friend Tire, I was employed as a sales rep for a wholesale tire distributor. Initially, I was directed to work a old "call list" that included customers who had not made a purchase in years. After many customers on the list seemed annoyed that that they were being called when they had not purchased for such a long time, I decided to approach the sales process differently. I reviewed a 3 year account history to identify accounts that actually had potential based on history and knowledge of… Show more At Friend Tire, I was employed as a sales rep for a wholesale tire distributor. Initially, I was directed to work a old "call list" that included customers who had not made a purchase in years. After many customers on the list seemed annoyed that that they were being called when they had not purchased for such a long time, I decided to approach the sales process differently. I reviewed a 3 year account history to identify accounts that actually had potential based on history and knowledge of the existing staff. I then went into the field to visit these accounts to establish a relationship based on each customers needs. The focus on these accounts along with cold calling on others during my sales calls allowed me to increase sales in my region by 46% in less than 6 months. Show less
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Store ManagerAdvance Auto Parts Aug 2005 - Oct 2006Memphis, TnAt Advance Auto Parts, I was employed as a Store Manager. I ran multiple stores in the Memphis market and opend the store in Lakeland. -
Director Of Application SupportAccuship Jan 2001 - Oct 2002Memphis, TnAt Accuship, I held multiple positions during my tenure. As the Director of Application Support I directed the companies support and training efforts.
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Internet Sales ManagerWatson Quality Ford, Inc Dec 1999 - Dec 2001Jackson, MsAt WQF, I established the "Internet Sales Department". I was able to generate over $150,000.00 in profit for the dealership during my first year I left WQF to relocate to Memphis due to a spousal job transfer.
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ManagerOffice Depot Mar 1998 - Dec 1999Jackson, MsAt Office depot, I served as a Manager in training and had completed 2 of three required "rotations" for the Managers position. While I enjoyed my tenure at Office Depot, I was heavily recruited by one of my regular customers for a newly created position at Watson Quality Ford. -
Store ManagerPep Boys Jun 1997 - Dec 1998Columbus, OhioI was recruited to join Pep boys by my former supervisor from Auto Zone. At Pep Boys, I ran a 20 bay full service shop and retail parts store.
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Area AdvisorAutozone Dec 1979 - Apr 1997Memphis, TnI served as an Area Supervisor in several markets, Pensacola, Birmingham and lastly Youngstown. I began my career at AutoZone in 1979 as a full time salesperson and worked my way into store level management. Having successfully operated stores in several markets I was promoted to positions in regional and corporate offices to include training, recruiting, merchandising and multi unit management.
Mike Wamble Skills
Team Building
Sales
Customer Satisfaction
Management
Customer Service
Sales Management
Retail
Automotive
Training
Profit
Pricing
Recruiting
Vehicles
Process Improvement
Merchandising
Time Management
Internet
E Commerce
Mike Wamble Education Details
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Trezevant High SchoolGeneral
Frequently Asked Questions about Mike Wamble
What company does Mike Wamble work for?
Mike Wamble works for Right Choice Garage
What is Mike Wamble's role at the current company?
Mike Wamble's current role is Qwner.
What is Mike Wamble's email address?
Mike Wamble's email address is mw****@****ors.com
What is Mike Wamble's direct phone number?
Mike Wamble's direct phone number is +190121*****
What schools did Mike Wamble attend?
Mike Wamble attended The University Of Memphis, Trezevant High School.
What are some of Mike Wamble's interests?
Mike Wamble has interest in Automotive Or Mechanical, Technology And Spending Time With Family.
What skills is Mike Wamble known for?
Mike Wamble has skills like Team Building, Sales, Customer Satisfaction, Management, Customer Service, Sales Management, Retail, Automotive, Training, Profit, Pricing, Recruiting.
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Mike Wamble
Nashville, Tn
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