Michael Webb

Michael Webb Email and Phone Number

Catastrophic Calims Adjuster @ State Farm
West Columbia, SC, US
Michael Webb's Location
West Columbia, South Carolina, United States, United States
About Michael Webb

Welcome to my LinkedIn Profile,My name is Michael William Webb and I am a highly analytical and detail-oriented professional with substantial experience directing wide array of insurance claims operations, while ensuring compliance with regulatory standards.Throughout my career, I have developed solid skills and achieved out-of-the-box results.• Repeated success in leveraging comprehensive understanding of insurance policies, fraud detection techniques, and claims evaluation.• Prudent in resolving full caseload of claims, while overseeing claims process. Instrumental in reviewing claims documents and approving/denying claims.• Skilled in optimizing claim processes, minimizing losses, and maintaining highest ethical standards within insurance industry.• Astute in examining insurance policies, contracts, and legal documents to ensure accurate assessments of claims and determine coverage and liability.• Visionary leader with proven expertise in leading, mentoring, and coordinating staff, through effective management of organizational diversity.My areas of expertise include:· Insurance Claims Management· Settlements Negotiation· Risk Identification & Mitigation· Team Leadership & Mentoring· Relationship Building & Growth· Claims Assessment· Documentation & Reporting· Continuous Process Improvement· Policies & Procedures Compliance· Accident Scene & SIU Investigations· Quality Assurance & Control· Claims Process Optimization· Fraudulent Activity Uncovering· Customer Service & Relationships· Interpersonal CommunicationFeel free to reach out to me via email @ webbtide71@aol.com.

Michael Webb's Current Company Details
State Farm

State Farm

View
Catastrophic Calims Adjuster
West Columbia, SC, US
Website:
allstate.com
Employees:
501
Company phone:
+1 417-501-4357
Company email:
communitycare@allstate.com
Michael Webb Work Experience Details
  • State Farm
    Catastrophic Calims Adjuster
    State Farm
    West Columbia, Sc, Us
  • Allstate
    Property Claims Adjuster
    Allstate 2023 - Present
    Northbrook, Il, Us
    In this role, I am investigating multi-vehicle auto accidents to gather crucial information through recorded statements, police report review, and damage photo examination to establish liability for loss. Major Roles:Conducting thorough policy research to determine coverage application, providing clear explanations of policy details, coverages, and claim implications to customers, facilitating effective communication with internal and external customers, including agents, vendors, and third parties, to meet/exceed customer expectations, and attending routine meetings and trainings, utilizing audio and video platforms to enhance professional development.Key Accomplishments:• Prioritized incoming claims and maintain timely and efficient claim handling by balancing needs of existing pending files.• Negotiated claim settlements in compliance with defined business unit standard methodologies, ensuring best outcomes and satisfactory resolutions.
  • Isg Investigations & Surveillance Group
    Investigator / Siu / Case Manager
    Isg Investigations & Surveillance Group 2017 - Present
    In this role, I am producing reports for clients and legal staff to provide comprehensive information on investigations. Major Duties:Conducting interviews, obtaining recorded statements from witnesses and involved parties in loss claims, monitoring surveillance footage of workplace accident scenes to collect crucial information, documenting workplace accident scenes through photography and video for liability assessment, forging/nurturing strong relationships with company staff and clients, providing testimony in court proceedings for liability claims, and shaping/implementing new investigation plans for third-party claims.Key Contributions: • Ensured on-time completion of investigations through effective investigation.• Addressed and managed potential risks in line with set employer guidelines and policies.• Investigated liability claims for workplace accidents while gathering evidence to resolve suspicious insurance claims.
  • Usaa
    Life Claims Service Specialist
    Usaa 2023 - 2023
    San Antonio, Texas, Us
    Investigate and evaluate complex contestable death claims to determine eligibility and coverage. Verify beneficiary entitlement to benefits, Coordinate special projects.
  • Usaa
    Claims Coordinator Life Insurance Death/Living Claims
    Usaa 2023 - 2023
    San Antonio, Texas, Us
    During this tenure, I was responsible for evaluating complex death claims to determine eligibility and coverage, investigating potential contestable factors. Major Duties:Verifying beneficiary entitlement, managing various claim processing projects, adhering to defined risk and compliance policies, standards, and procedures, adjudicating life insurance claims, utilizing fraud schemes and investigative strategies to review questionable and fraudulent life insurance claims, collecting evidence through interviews, internet sources, database searches, internal resources, and public records, providing valuable recommendations within preset authority guidelines based on investigation findings, and generating detailed reports summarizing investigation results.Key Accomplishments:• Met and surpassed defined weekly beneficiary payout targets.• Identified, monitored, and mitigated all risks associated with business activities.
  • Pacific Life
    Claims Coordinator Life Insurance Death/Living Claims
    Pacific Life 2022 - 2023
    Newport Beach, Ca, Us
    During this period, I was assessing death claims, including contestable cases, to determine coverage and contestability aimed at ensuring proper course of action. Major Roles:Communicating claim status and requirements with claimants and relevant parties, interpreting insurance policies and provisions to evaluate claims, analyzing investigation findings for misrepresentations/instances of fraud, presenting evidence to risk underwriter and claim committee, preparing beneficiary correspondence to convey adverse decisions, and offering consultation to management on claims investigations, rescissions, denials, and interpretation of contracts and regulations.Key Accomplishments:• Addressed challenging issues by collaborating with Client Services and cross-functional departments within LID.• Led investigations in collaboration with contracted investigative services, obtaining medical records and financial history.
  • State Of South Carolina
    Dss Investigator
    State Of South Carolina 2020 - 2022
    Us
    As a DSS Investigator, I was conducting thorough investigations into claims of child maltreatment and neglect.Major Roles:Coordinating with families, perpetrators, law enforcement, and medical personnel regarding DSS cases, crafting legal briefs for family court cases, establishing/maintaining lasting rapport with community resources, such as pediatricians, psychiatrists, and law enforcement, monitoring risk and safety concerns for minor children for abuse and neglect, and formlating/executing effective child safety and family treatment plans.Key Accomplishments:• Collected vital data from National Crime Information Center (NCIC) for child welfare cases.• Launched and administered 5 innovative foster care initiatives aimed at supporting at-risk youth.• Prepared and presented cases of child neglect for family court adjudication while managing foster care program.
  • Coventbridge Group
    Fraud Investigator
    Coventbridge Group 2016 - 2021
    Jacksonville, Fl, Us
    At CoventBridge Group Inc., I was responsible for gathering evidence, background information, and statistical data to investigate and resolve fraudulent and suspicious insurance claims. Major Roles:Conducting field/video interviews, performing LOCUS investigations, utilizing forensic applications, internal /external databases, including Internet searches, social media, and public records, generating/communicating detailed verbal and written reports to upper management, and guiding staff on investigations, fraud detection, databases, and field operations.Key Contributions:• Achieved video production outcomes by 50% in terms of quality on annual basis through strategic planning.• Administered fraudulent activities and developed investigation strategies for potential fraud on workplace loss claims.
  • Advantage Surveillance, Inc.
    Investigator
    Advantage Surveillance, Inc. 2014 - 2016
    Thomasville, North Carolina, Us
    In this period, I was responsible for operating as lead investigator for insurance fraud, liability, and Workman's Compensation fraud cases. Major Duties:Administering thorough research of public records, insurance documentation, claim forms, criminal records, and court-ordered accident reports to complete multiple special investigations, leveraging effective interviewing techniques to obtain recorded statements from both claimants and witnesses, reviewing/documenting crucial case properties, managing background checks on claimants, performing accident scene investigations for accurate damage analysis and documentation, and employing vigilant surveillance operations to gather evidence in suspected fraud cases.Key Accomplishments:• Produced high-quality videos annually and surpassed industry standards by 55%.• Prepared comprehensive daily investigative reports for clients and presented them in court proceedings.• Executed investigative and surveillance strategies, including undercover operations, to resolve assigned cases.
  • U.S. Department Of Veterans Affairs
    Veterans Service Specialist
    U.S. Department Of Veterans Affairs 2009 - 2014
    Washington, Dc, Us
    While serving as a Veterans Service Specialist, I was providing legal support in adjudicating and authorizing settlements for claims filed by Veterans, dependents, and beneficiaries while serving as claims coordinator, staff instructor, and compensation/pension exam coordinator and supervisor. Major Roles:Leading disability compensations, live pension, death pension, accrued death benefits, national Service Life Insurance, and U.S. Government Life Insurance claims, facilitating development of disability claims under VA's fully developed claim programs by acting as advisor on VA instructor/trainer advisory staff, coaching VA partners, service organizations, and personnel on compliance with program processes and procedures, scheduling compensation exams for VA clinics as compensation and pension exam coordinator, and delivering medical opinions for VA physicians to adjudicate compensation claims and audited medical exams for compliance.Key Accomplishments:• Adjudicated over 2,000 Veterans' VA benefits and compensation claims.• Achieved promotion to GS-11 Federal Journeyman with Certification through the delivery of exceptional services.• Mentored 300+ new hires and implemented/trained VA claims programs to seven service organizations and officers.• Conducted comprehensive training courses for new hires on VA processes and procedures, including claims development processes, laws, regulations, and policies.

Michael Webb Education Details

  • University Of South Carolina Darla Moore School Of Business
    University Of South Carolina Darla Moore School Of Business
    General

Frequently Asked Questions about Michael Webb

What company does Michael Webb work for?

Michael Webb works for State Farm

What is Michael Webb's role at the current company?

Michael Webb's current role is Catastrophic Calims Adjuster.

What schools did Michael Webb attend?

Michael Webb attended University Of South Carolina Darla Moore School Of Business.

Who are Michael Webb's colleagues?

Michael Webb's colleagues are Jesus Sanchez, Kristie Barrett, Alexis Gonsalves, Dane M. Hagen, Kari Williams, Kendall Heim, Melanie Polkosky, Phd, Pcc.

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