Mike Wigmore Email & Phone Number
Who is Mike Wigmore? Overview
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Mike Wigmore is listed as Head of Information Technology | MBCS | Veteran at NAAFI, based in Fareham, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Mike Wigmore.
Mike Wigmore previously worked as Head of Information Technology at Naafi and Deputy Head of Countywide IT Services at Gloucestershire Hospitals Nhs Foundation Trust. Mike Wigmore holds Hnd Electrical And Electronic Engineering, Electrical And Electronic Engineering, Merit from Hms Collingwood.
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About Mike Wigmore
As a Snr Manager with over 15 years of experience in the public and private sectors, I have successfully delivered IT Service Delivery and Digital Transformation Programmes across numerous organisations. I am PRINCE2 and ITIL certified, and have a strong background in Customer Relationship Management, IT Operations, and Project and Programme Management.I am passionate about improving the quality and efficiency of IT services for organisations and their stakeholders, and have demonstrated my ability to turn around failing services, secure budget and resources, implement innovative solutions, and achieve high customer satisfaction scores. I have also led and mentored teams of various sizes and skills, and have fostered a culture of collaboration, accountability, and continuous improvement.
Mike Wigmore's current company
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Mike Wigmore work experience
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Deputy Head Of Countywide It Services
I established a Continuous Service Improvement process across these teams, which resulted in 75% of all processes and procedures being reviewed within the first 9 months Alongside this, I also implemented a Project Take-On Process to improve the transition from Project to Service Delivery, which allowed us to move away from a disorganised and unclear.
Programme Manager
Digital Portfolio Manager
I was the principle point of contact for four GP Commissioning Groups, and later two Integrated Care Services In my role, I successfully managed the delivery of all IT Services to these areas, valued in excess of £2M p.a. I turned around a failing service which received regular customer satisfaction scores of 1.5/5.0 within 4 months, resulting in.
Technical Programme Manager
Ict Programme Manager
I led the project to remove 97% of all Windows XP devices, and BAU processes for the remaining 3%; this was approximately 350 devices, and I exceeded the success criteria for this project that was set at 95% removal To improve efficiency, I implemented an SMS reminder service to patients, which reduced the DNAs (Did Not Attend) by approx. 2000 in the.
Senior Project Manager
I worked for the NHS Trust, alongside the delivery partner CGI, to successfully transfer IT Operations and Support into an Outsourced Managed Service Became the PoC for all other local NHS organisations due to a legacy COIN environment in place which needed to be decommissioned, liaising between all stakeholder and minimised the disruption to each of.
Transition Project Manager
Application Project Manager
Programme Manager
Senior Project Manager
Senior Project Manager
Senior Project Manager
It Programme Manager
Programme Manager
Project Manager
Systems Architect
Freelance Consultant
Wireless Pre-Sales Consultant
It Department Manager
Senior Systems Engineer
Specialist Systems Instructor
Specialist Engineer Technician
Engineering Apprentice
Mike Wigmore education
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Hms Collingwood
Frequently asked questions about Mike Wigmore
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What company does Mike Wigmore work for?
Mike Wigmore works for NAAFI.
What is Mike Wigmore's role at NAAFI?
Mike Wigmore is listed as Head of Information Technology | MBCS | Veteran at NAAFI.
Where is Mike Wigmore based?
Mike Wigmore is based in Fareham, England, United Kingdom while working with NAAFI.
What companies has Mike Wigmore worked for?
Mike Wigmore has worked for Naafi, Gloucestershire Hospitals Nhs Foundation Trust, Nhs South, Central And West, St George'S University Hospitals Nhs Foundation Trust, and Solent Nhs Trust.
How can I contact Mike Wigmore?
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What schools did Mike Wigmore attend?
Mike Wigmore holds Hnd Electrical And Electronic Engineering, Electrical And Electronic Engineering, Merit from Hms Collingwood.
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