Mike Worthington Email and Phone Number

* Manage a global team of sixteen engineers providing operational support for a $112M USD global SaaS business* Lead automation efforts to better enforce security compliance and streamline maintenance activities utilizing Ansible Tower* Oversaw the deployment of new SaaS product offerings into a hybrid cloud-based environment utilizing IBM Cloud, VMware and Kubernetes (Red Hat OpenShift and IBM Cloud Private) technologies* Oversaw migration of production on-premise datacenter to new IBM co-location datacenter resulting in multi-million dollar cost reduction while maintaining customer SLAs* Coordinate with CIO security compliance organization to ensure compliance with internal security standards* Participate in multiple cross organizational efforts to standardize infrastructure and technology stacks to drive common processes and operations model* Partner with product management team to provide infrastructure costing analysis for potential new customer solutions to ensure target margins are met* Continually achieve 99.95% or higher infrastructure availability for production environments* Elevate individual and team performance through skill and career development activities* Integrate and standardize operational responsibilities for multiple infrastructure environments migrated from DevOps teams* Eliminated $500K USD in third party vendor licensing costs over three years through contract renegotiation* Reduced annual third-party support costs by $100K USD through the adoption of open-source products including CentOS and Kubernetes* Led the infrastructure consolidation from data centers in Dublin, Ireland and Dusseldorf, Germany to IBM Cloud

* Directed senior and junior engineers in day-to-day operational tasks, as well as, assigned project work based on resource strengths and availability* Served as an escalation point for team during severe outages and critical performance issues to minimize customer impact* Provided guidance to application teams to diagnose issues and implement new solutions based on best practices* Executed the design and implementation of an active/passive hot-site disaster recovery solution for the SaaS platform* Mentored team members on best practices, internal quality standards, troubleshooting techniques, and other related processes/documentation* Led security initiatives to ensure compliance for vulnerability scanning, health checks and patch remediation

* Managed the build-out and maintenance of a highly available vSphere environment consisting of 115 hosts with 1100 Windows and Linux RedHat virtual servers* Installed Lumension Patch and Remediation tool, established patch management solution, and documented policies and procedures for 560 Windows servers* Engaged as member of large scale datacenter relocation and migration effort, which included physically moving to a new datacenter location, implemented new IBM BladeCenters and SystemX servers, and reached the target of 85% virtualization* Led multiple ESX/ESXi upgrades projects from ESX 3.5 through ESXi 5.5* Designed and implemented the Windows 2003/2008 build standards, process and scripts (VBScript)* Automated processes and generated various reports using PowerShell with VMware PowerCLI