Pensions System Specialist Team Leader
CurrentI have been the TL for the system specialist team since 2018. Our team is responsible for implementing new clients (both data and calculations), supporting the administration teams, bulk importing and exporting of data and creating bespoke reports.During my time as team leader, my team has grown from 5 people to currently 14. My responsibilities have also expanded from looking after just the Cheltenham office to also our Birmingham and Glasgow offices. This means my team are now… Show more I have been the TL for the system specialist team since 2018. Our team is responsible for implementing new clients (both data and calculations), supporting the administration teams, bulk importing and exporting of data and creating bespoke reports.During my time as team leader, my team has grown from 5 people to currently 14. My responsibilities have also expanded from looking after just the Cheltenham office to also our Birmingham and Glasgow offices. This means my team are now responsible for servicing some 200 administrators across 3 locations. Show less