Mike Zellner

Mike Zellner Email and Phone Number

Retired at Home @ Epoch Universal, Inc.
irvine, california, united states
Mike Zellner's Location
Orange, California, United States, United States
Mike Zellner's Contact Details

Mike Zellner personal email

n/a
About Mike Zellner

Mike Zellner is a Retired at Home at Epoch Universal, Inc.. He possess expertise in voice mail, acd, telecommunications, call centers, voip and 8 more skills. Colleagues describe him as "Mike is a skilled communications technician who strives for excellence in customer service."

Mike Zellner's Current Company Details
Epoch Universal, Inc.

Epoch Universal, Inc.

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Retired at Home
irvine, california, united states
Website:
epochuniversal.com
Employees:
27
Mike Zellner Work Experience Details
  • Home
    Retired
    Home Sep 2017 - Present
  • Epoch Universal, Inc.
    Implementation Voice Engineer
    Epoch Universal, Inc. Jul 2014 - Present
    Irvine, California
    Currently On Contract @ AQMD
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  • South Coast Medical Center
    Senior Telecommunications Technician
    South Coast Medical Center 2006 - 2010
    Laguna Beach Ca
    On site technician , Performing all telecommunications duties.Adds/moves/changes on Options 61c/Call Pilot/ OTM /ACD,VM Menu application, System Maint. and repair. Worked with all vendors to over see new IDF infrastructure cabling projects.Pagers,Cell phones, overhead paging. Everything to do with telecom.
  • Williams Communications/Nextura
    Senior Technician
    Williams Communications/Nextura Mar 1999 - Apr 2001
    Orange County, California Area
    Technical Field Support technician , supporting Large commercial accounts.performing system upgrades and installations.Maint. and repair on Meridian options /NEC/Norstar/Symposium/Octel/centigram/SL-1/ACD/ T-1 circuit installs/all programing/problem solving.Adds/Moves/changes.Occasional area supervisor fill in.
  • Gte Customer Networks
    Technical Support Engineer
    Gte Customer Networks Feb 1997 - Mar 1999
    Southern Calif.
    Supported Field Technicians, and performed system upgrades onNortel Meridian options / Norstar / various Voice Mail systems/Symposium call center applications.Sales Engineering,Design.Training field Technicians, Mentor,
  • Wiltel / Bellsouth Communications
    Tech 3 - Senior Tech
    Wiltel / Bellsouth Communications Jun 1988 - Nov 1998
    Orange County, California Area
    Technical Field Support technician , supporting Large commercial accounts.On site tech for Toshiba, AT&T call center,Knotts Berry Farm, Hyundai MotorAmerica,Marriot's,Hilton's,Westins,Four Seasons,Saint Josephs & CHOC hospitals Hotel Motel Property Management Systems(PMS)Call detail recording,Call center applications IVR,ACD,Screen Pop.Supporting Nortel SL-1, Meridian Options,Norstar,NEC-2400,Meridian Mail/call pilot/OTM,Octel, Centigram. Install, service, repair,upgardes.Training to dept. heads to read reports in call center enviorments.

Mike Zellner Skills

Voice Mail Acd Telecommunications Call Centers Voip Telephony Unified Communications Ip Wireless Managed Services Cisco Technologies Ivr Sip

Mike Zellner Education Details

  • Magnolia High
    Magnolia High
  • New Horizons Computer Learning Center Of Raleigh-Durham-Chapel Hill
    New Horizons Computer Learning Center Of Raleigh-Durham-Chapel Hill

Frequently Asked Questions about Mike Zellner

What company does Mike Zellner work for?

Mike Zellner works for Epoch Universal, Inc.

What is Mike Zellner's role at the current company?

Mike Zellner's current role is Retired at Home.

What is Mike Zellner's email address?

Mike Zellner's email address is mz****@****sal.com

What schools did Mike Zellner attend?

Mike Zellner attended Magnolia High, New Horizons Computer Learning Center Of Raleigh-Durham-Chapel Hill.

What skills is Mike Zellner known for?

Mike Zellner has skills like Voice Mail, Acd, Telecommunications, Call Centers, Voip, Telephony, Unified Communications, Ip, Wireless, Managed Services, Cisco Technologies, Ivr.

Who are Mike Zellner's colleagues?

Mike Zellner's colleagues are Mike Butski, Edmundo Peredo, Nirvair Sahota, Shawn Cook, Sang Hoon Park, Mark Lepe, Tamra Calvert.

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