Mike Yee Email & Phone Number

New York, Ny, Us

819 Washington St New York, Ny

- No.2 in company as Contact Lens store leader Supporting OD with tasks and messaging related to contacts for patients Sharing responsibility for remote follow up with patients amongst personally trained co-workers Handling sensitive cases following policy to work towards positive resolutions Maintaining trial lens inventory & ordering patient sample orders Develop consistent in-store messaging for local customer base Assist in team messaging to motivate towards sales goals- Optical mentor to an apprentice from Jan. ‘19 - present Building Ophthalmic foundation from ground up and reviewing formulas and optical theories Enabling apprentice to master basic knowledge of optics Instructing apprentice to follow ANSI standards to better understand relation from frame/lens correction to the patient(s) ID demo and explain the use of each tool used in optical trade Allow apprentice to QC with supervision, followed by inspection afterwards to ensure accuracy Facilitate troubleshoots with apprentice in graduating difficulties having confidence in their skills through supervision Instruct & review relevant topical materials for certification exam Apprentice Certified May ‘19- Building up team(s) to set expectations and provide a seamless shopping experience as Lead Optician to maintain OES above 90 for several quarters- Collaborate with management to address back end operations in order to optimize retail experience and internal training support- Striving to be better equipped to simplify workflows and managing multiple challenges

Greater New York City Area

- Able to recommend various frame and lens types pertaining to specific patient needs and concerns, as well as dispensing complete frame orders- Capable of neutralizing corrective lens materials through a lensometer- Evaluate patient fitting fitting issues and perform industry standard corrections- Capable of measuring various facial and frame measurements through use of standard industry devices- Experience in bench aligning metal, zyl and buffalo horn frames

Greater New York City Area

- Duties include edging and polishing lenses for four associated store locations in Manhattan as well as minor repairs- Able to recommend various frame and lens types pertaining to specific patient needs and concerns, as well as dispensing complete frame orders- Capable of neutralizing corrective lens materials using a lensometer- Evaluate patient fitting issues and perform industry standard corrections- Experience in bench aligning metal, zyl and buffalo horn frames- Capable of measuring various facial and frame measurements through use of standard industry devices- Responsible of ordering lenses and frame parts via 3rd party businesses for patient orders

Greater New York City Area

Skills: Content Strategy, Prototyping, Wireframing, Project Management, Personas, User Interviews, Usability testing, User Flows, User Interface Design, Information Architecture, SketchingTools:Axure, Omnigraffle, inVision, POP, TypeForm, Adobe CSS, Pen & Paper

New York, Ny

-Conceptualized, designed and produced marketing materials-Responsible for office inventory including negotiating with vendors and purchases -Track expenses for payroll and managing office budget-Managed catering and logistics for office events-Coordinated scheduling for all classes and private lessons-Substitute instructor for beginner and intermediate classes in absence of regularly scheduled instructors in addition to private instruction-Various aspects of customer service for prospective students and active/inactive roster-Maintaining Social Media accounts and curating frequent newsletters

Jersey City, Nj

-Assisted in classroom activities for special needs students-Developed teaching plans and materials-Mentored and improved social skills for students with learning disabilities-Ad hoc projects for main teacher

Fort Lee, Nj

-Created designs and sample layouts for print and web projects-Digitally retouched product photos for look book

Greater New York City Area

-Managed archive of 25,000+ historically restored images as well as new product in-queue-Researched & digitally restored historical photos available in the public domain ready to print museum quality images-Inventory management of all incoming and outgoing merchandise/supplies -Print production using Epson 4800/7800 stylus pro and coordinated with various print shops -Maintained Yahoo Store and Ebay Store image updates, assuring accuracy of print quality-Product line assembly training

New York, Ny

-Created designs and sample layouts for print and web projects-Media design including music videos editing and HTML website design-Digitally retouched fashion photos for fashion magazine spreads-Coordinated photo shoots

-Created mock up sample books of Spring/Summer 2007 catalogs for Pepe Jeans, D&G, DSquared, etc... -Composited layouts & digitally retouched photo shoot samples for magazine advertising spreads-Contributed to D&G 10 YEAR ART BOOK

Associate’S Degree, Opthalmic Dispensing

User Experience Design

Bfa, Traditional Illustration

Education record