Mike Abt Email & Phone Number

Boston, MA

· Provided interdisciplinary team oversight for engineering, IT, QA, management and vendors· Interpreted test results to find areas for improvement· Lead the adoption of new technologies and tools that drove efficiencies throughout the company· Established test criteria for client-server applications· Streamlined issue resolutions between vendors and.

· Effected significant change in issue prioritization using business goals as well as metrics derived from customer reports· Trained customers in creating SQL-driven test frameworks for enterprise client-server applications· Provided SQL-driven modular scripting libraries that reduced test case development and maintenance time by as much as 50%· Educated.

· Ensured system design complied with a healthcare organization’s CRM application’s functional requirements· Developed and executed user acceptance test procedures to ensure customer approval· Analyzed test results to ensure acceptable levels of quality and customer satisfaction

· Specified, automated, executed and analyzed feature, usability, accuracy & performance tests for enterprise applications· Provided international support for team members in Australia, India and UK that resulted in an increase in team productivity· Produced tools that enabled a team to perform research that won national recognition· Created a SQL-driven.

· Developed an API unit test framework that increased coverage from less than 10% to over 95%· Designed and Implemented an end-to-end automated continuous integration (CI) process for nightly builds that included setup kit creation, installation smoke tests and regression tests· Coordinated lab resources and personnel that increased productivity with.

· Provided product design and architecture suggestions that led to better testability and a more intuitive user interface· Created a knowledge-based program that helped users resolve problems and reduced technical support costs· Trained a former team of UNIX/C programmers in Windows/Visual Basic programming to provide a better architecture and user.

Engineering, Manufacturing Engineering

Engineering