Mike Achilles Email & Phone Number

Dallas, Texas, Us

Serves as a senior-level Scrum Master at Pepsi collaborating with Springbach to drive agile excellence and deliver high-impact solutions. With extensive experience in this role, he facilitates the seamless adoption and execution of Agile methodologies, enabling cross-functional teams to achieve peak performance.Mike excels at fostering a culture of continuous improvement by identifying and removing impediments, optimizing workflows, and aligning team objectives with organizational goals. He leverages a deep understanding of Scrum principles and Agile frameworks to mentor team members, enhance collaboration, and ensure the timely delivery of complex projects.Through his leadership, Mike contributes to the transformation of strategic visions into tangible outcomes, consistently delivering value and innovation within a dynamic, fast-paced environment.

Envisioned, established, and successfully operated a distinctive whiskey and wine library and restaurant designed to offer curated tasting experiences paired with tapas. From conceptualizing the restaurant’s unique theme to meticulously overseeing the physical buildout, Mike demonstrated exceptional creativity and strategic foresight. He navigated complex regulatory processes to secure food safety certifications and actively participated in both bar and kitchen operations to uphold service excellence. In addition, Mike recruited, hired, and trained a team that embodied the establishment’s vision, ensuring a cohesive customer experience. He also managed all facets of daily operations, including inventory management, customer engagement, and financial oversight. This comprehensive and hands-on endeavor underscores Mike’s ability to blend innovative thinking with operational precision to create a sustainable and memorable business.

SR SCRUM MASTER (RETAIL) 10/2022 - PRESENTSR SCRUM MASTER / AGILE COACH (RETAIL)KEURIG / DR PEPPER 2/21 – 11/21 VIA THE MARY CELESTE / CLEARBRIDGE TECHNOLOGY (REMOTE)Sr Scrum Master / Program Manager on multiple projects for IT, Sales, Marketing and Customer Service Teams. Projects included overseeing the migration and new implementations of Oracle CRM, Performance Monitoring using DataDog on Swat Team.SR SCRUM MASTER / AGILE COACH (MEDICAL DEVICE / WASTE WATER) SIEMENS HEALTHINEERS 3/20 – 9/20 VIA THE MARY CELESTE / APN SOFTWARE (REMOTE)Project Manager / Scrum Master on multiple projects including medical device development and testing and wastewater treatment plant construction. Helped team migrate into an Agile environment,

Leads group of Oracle Engagement Cloud developers for enhancements and upgrades. Leads AWS consultants, partner, and client teams to manage and deliver AWS cloud products and services that enable customers to realize their business objectives. Technologies include ECS, Redis, Neptune, ECR, ECS Cluster, RDS and infrastructure as code templates for contact tracing software implementation.

Los Angeles, Us

Startup Advisor offering technology, operations and sales support. Provides expertise in building web and mobile apps focusing on revenue generating features. Will help lead technology, building working marketing plans, develop sales funnel and operationally bring it all together.Worked with some great startups including:- Mundial Sports Group (sports entertainment)- Linehire (hr technology)- Men’s Trading Post (retail / e-commerce)- Global Career Center (hr technology)- Crowd Recruiting (hr technology)- Baby Broadcast (telecommunications)- The Mary Celeste Whiskey and Wine Lounge (restaurant / bar)#startup #coo

Newark, California, Us

Scrum Master overseeing four medical device agile R&D and manufacturing teams in large research and development project at Siemens Healthineers. Transitioned teams from adhoc agile practices to more mature ones. Introduced SAFE model and prepared the teams for successful PI planning sessions. Optimized the team’s use of Azure DevOps (AzDO) for agile planning and day to day activities.

Burlington, Massachusetts, Us

Lead a major conversion to the AWS cloud at BrightMLS involving 30 project team members and stakeholders across the organization and through multiple vendors. Also lead a scrum and kanban team of systems, network, application and qa engineers as the development operations team scrum master. Transitioned the team into agile by providing SAFE Scaled Agile best practices and leadership.Team Focus:- Conversion of systems to AWS cloud- Agile Leadership- Network Administration: Infrastructure Support- Network Administration: Application Support- Database Administration- Release Management- DevOps CI/CD Pipeline Support- QA Systems Integration- Architecture Support- Systems Support- Training

Braintree, Ma, Us

Microsoft Dynamics 365 Sales, Marketing, CRM, NAV ERP Project Lead and Strategist.Providing functional and technical oversight to system operations, implementation, customizations and training. Leading implementation of logistics shipping solution, warehouse management solution,marketing solution and e-commerce store.Technologies include Microsoft Dynamics Navision, CRM, Power BI, Magento, Scribe, Sql. Marketing technologies include Facebook Ads Manager and Business Manager, Click Dimensions, Google Analytics, Instagram, Twitter and more.

Atlanta, Georgia, Us

Project Lead consultant at global management strategy firm Boston Consulting Group. Worked with international HR Learning Systems team in the development and support of Lab, BCG’s learning platform which provides virtual and live training to consultants, project leads and partners worldwide. Integrated agile best practices to streamline development, qa and product management teams.

Pittsburgh, Pennsylvania, Us

Consultant for multiple onshore, near shore and offshore Dev Ops teams supporting the enterprise wide agile transformation at Anthem, the largest for-profit managed health care company in the Blue Cross and Blue Shield AssociationLaunched new Kanban, scrumban and scrum teams with Agile best practices using Atlassian Jira and Confluence suite. Worked with Anthem internal customers defining features, sla’s and roadmap for implementation. Increased productivity, decreased cycle time and instituted best practices for help desk optimization.Lead teams as scrum master supporting multiple technologies across the devops sdlc including bitbucket, bamboo, build forge, uDeploy, artifactory, rational, clearcase, sonarqube, splunk, mainframe, .net, java, AWS, and more. Liaison with other teams including architecture, CI / CD and test automation teams for support and dependencies.Performed role of interim Product Owner and onboarded new product owner for customer focused team. Together we established team agreements and communication plans with the team and lead the team to a mature agile team in a short amount of time.

Founder of international hr technology platform for recruiting. Lead technology strategy, operations and sales. Acquired 5,000+ users from over 100 countries with a very low cost per acquisition. Integrated third party vendor platforms such as Box, Salesforce and Mailchimp and engineered api for leading applicant tracking systems.#founder #startups #hrtech

San Jose, Ca, Us

Lead 11 local and remote teams as agile coach in their agile transformation. Held team based and one on one sessions with product owner, scrum master, architect, engineering manager and qa manager. Attended ceremonies providing guidance on how to optimize the results of them. As someone who came up through the development life cycle, I was able to provide real world best practices to develop standards and consistency across all eleven teams while promoting scrum principles provided by the Scrum Alliance and the Scaled Agile Framework.Reported the results of the team based agile assessments to executive agile office.#agile #agilecoach

Denver, Co, Us

Oversaw the development of the Meijer retail clients web and mobile e-commerce platform.Managed team of designers, developers and qa resources to prioritize, build and test features for the client. As the vendor Delivery Manager, liaised with key stakeholders at the client and with other vendors to provide status, escalate issues and ensure internal processes merged with client processes. Technologies include html, .net, ios, web services, team foundation server (tfs), sharepoint, jira and confluence.Also managed multiple technical audits addressing security and performance concerns.Certified Scrum Master (CSP) and Safe Practicioner (SP)#scrummaster #ecommerce #retailtech

New York, Ny, Us

Lead 19 resources across the web, mobile, reporting, data technology and vendor teams. Managed and groomed product backlog, lead sprint planning sessions and retrospectives. Built e-commerce platform, integrations with other e-commerce platforms, and apis with various email marketing and analytics platforms.Used Jira and Confluence to manage sprints, documentation and product road map. Worked directly with data research and data analytics team, account management, sales, marketing and executive management to lead product direction and implementation across the e-commerce technology startup.

Norton, Ma, Us

Oversaw implementation of Zilliant pricing engine. Managed vendor lead team and internal dba’s and stakeholders. Presented ongoing project status to executive management team and managed day to day milestones. Used Tableau for statistical analysis and business intelligence against ms sql database.

Boston, Ma, Us

Developed HRIS / HCM technology strategy for Simmons College. Interviewed stakeholders to determine ERP needs to define business case for executive management and board of directors. Worked with external vendors including Workday, ADP, Paycom and Mercer to define product capabilities, pricing and to define implementation Senior consultant overseeing the integration of the Informer reporting and business intelligence tools. Interviewed institution wide management team to ensure project team was accounting for stakeholder needs. Lead development and analyst team, set project scope and timelines, reported to management on weekly status and deliverables. Technologies include: Entrinsik Informer Business Intelligence Tool, Datatel Colleague and SQL.

Brighton, Ma, Us

Senior Project Management consultant overseeing the mass conversion of the Harvard Business School Case publication collections to an electronic xml, xhtml, pdf and epub, ebook format. Orchestrated and lead team of leading publishing experts in the design, architecture, development and testing of the conversion process. Reviewed process containing upCAST, xml schemas, dtd’s, schematrons and designed custom dashboard and control panel to monitor the progress in a production environment.

Denver, Co, Us

Actively consulted as a Delivery Manager/Sr Project Management Consultant overseeing the engineering of multiple projects including a multi-million dollar enterprise e-learning platform with an emphasis on Language and Arts and Science in K-12. Introduced agile practices to a client based waterfall team and managed a cross breed methodology incorporating the best of both agile and waterfall practices.• Managed $3.5 million dollar resource budget• Managed 17 US based remote engineers with flex, jsp, ajax and java skillsets• Liased with key stakeholders including the: European Program Office, 3rd Party European Development Vendor, India Based QA and on and offshore content development teams.• Technologies: Flex 3.0, JSP, Java, Solr, Oracle, Jira, Flash, Spring MVC, Apache Tiles, XHTML, MS Project

Senior project consultant overseeing the development of the national (SAM) Skills Assessment Manager Microsoft Office 2007 Learning Management System (LMS), a web-based application and content delivery system now delivering over 30 million exams world-wide.• Organized team of 23+ individuals in the product management, editorial, software development and QA teams through the successful re-design and development of an enterprise level .Net 2.0, 3.0, Flex and Sql Server training system.• Liaised with executive and local management on product strategy, features, process improvement and budgets• Managed 3 products and 5 simultaneous projects through 5 major and 6 minor releases • Managed 4 off-shore software engineering and content vendors including contracts and project maintenance• Technologies: .Net (2.0, 3.0), SQL, Java, Flex, WPF, Flash, Captivate

Boston, Ma, Us

Subject matter expert to the technology group for advice and leadership on technical personnel including developers, analysts, project managers, dba’s, desktop support and network engineers.

Boston, Massachusetts, Us

Project Manager overseeing the re-architecture of a multi-phase Powerbuilder based ETL application to Informatica.• Managed team of full-time and part-time developers and quality assurance personnel on and offshore• Performed ongoing management and improvement of SDM deliverables• Assisted with analysis to ensure requirements were fully documented within an aggressive schedule• Technologies: Informatica, SQL, Oracle 10g, Java, J2EE, Powerbuilder,

Mclean, Va, Us

Project Manager overseeing the improvement of business continuity plans (BCP) for the tier 1 recovery of the investment and capital market trade desks at the disaster recovery site.• Managed team of trade desk support personnel implementing 1 hour recovery of complete workstation including software (Bloomberg, Reuters, Blackrock, etc), hardware (pc, monitors, Bloomberg Anywhere keyboards) using Altiris Deployment and Recovery Solution • Managed effort for improved recovery of voice communications (digital / VoIP phones, turret, voice recordings)• Ongoing management of SDLC deliverables including budget and cost containment

Washington, District Of Columbia, Us

Performed extensive business process management (BPM) analysis and engineering for the recommendation of best industry practices in the systems life cycle improvement of a mortgage based Data Management system on short term contract. • Interviewed stakeholders and incorporated company wide and industry based standards into a best practice Data Mapping software life cycle approach that meets the needs of the business unit.• Identified issues and risks in the documentation of the current state • Recommended solutions and timelines while balancing the need for process with resource limitations• Created Road Map on how to achieve a CMM level 3 for the future state in the short term.

Washington, Dc, Us

Technical Director overseeing development and environment teams as sub-contractor on DOD Medical Surveillance GIS web portal for the EI/DS Program Office of Department of Defense (DOD)• Managed installation of multi-tiered architecture including secured AIX ML6 and Windows environments• Managed team of 9 software analysts, developers and testers using j2ee, java, DB2, ESRI arcIMS, Informatica, Web sphere, ESRI’s arcIMS, Cognos ReportNet (CRN) and LDAP connectivity using CMM Level III processes.• ADP-II Security Clearance Application Submitted • Technologies: Java, J2EE, DB2, Informatica, arcIMS, ESRI

Boston, Ma, Us

Project Manager on the largest release of Wealth Management's CSC Vantage-One Annuity System. Managed Business System Analysts, Business Users, QA Engineers, Test Leads and other personnel for Vantage Mainframe Integration from V11 and V15.03 to 15.16.• Managed conversion of legacy system databases and systems• Developed resource planning estimates for test preparation and execution• Interviewed Project Managers, Business Systems Analysts and QA Engineers.• Technologies: Informatica, Oracle 9i, SQL Server, EJB (Java Beans), Business Objects

Designed front and backend processing for telephony based e-commerce product for a sales and marketing based company. Integrated Salesforce.com CRM API (Customers, Sales, Pipeline) with local database and web front end.• Technologies: .ASP, Java, SQL Server, HTML, CSS

New York, Ny, Us

Business Applications & Planning Engineer - Private Healthcare Services (PHCS)Consultant overseeing assessment and documentation of business processes for redesign of corporate wide Contract Administration System (CAS).• Developed business assessment documents and process flow charts for the web-based administration of contracts with healthcare facilities and healthcare systems.• Analyzed process flows and system functionality to provide snapshot of redesigned web portal.• Technologies: Visual Basic, Java, Oracle 9iSr. Project Manager, Consultant, Private Healthcare Services (PHCS)Project Manager overseeing six (6) projects focusing on the development of a Facility Modeling Contract system for largest healthcare network provider. • Technologies: DB2, Cognos Reportnet for online analytics (OLAP), Java and Java Beans.