Michael Acord Email & Phone Number

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Tampa, Florida

Participated in hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department manager (includes administrative, sales, parts, collision and service departments).Planned and developed short and long-term goals and objectives annually, and submitting time projections to the General.

Wesley Chapel, Florida

I was responsible for planning, organizing and controlling the activities of New Car Sales and in measuring the performance of the department.Recommended the new-car inventory to be carried by color, model, and equipment, based on a variety of customer and market analysisMaintained standards for the delivery of vehicles to customers.Worked with sales.

Tampa, Florida

Youngstown, Ohio

• I was the key player in every stage of the process-managing people, analyzing profit and loss, and maximizing the customer's experience at each of my 5 stores. The responsibilities of the position included:
• Monitoring and ensuring total customer satisfaction
• Creating, managing, and executing plans to increase sales and profits at each store along with the stores general manager
• Monitoring and improving the sales skills of all employees
• I Set specific goals for store performance and employee training and development
• I Provided leadership and guidance to each of my 5 general managers along with over 100 store employees

New Castle, Pennsylvania