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Mike Addison is listed as Director, Global Field Service at Deepcell at Deepcell, Inc., based in Fallbrook, California, United States. AeroLeads shows a work email signal at thermofisher.com and a matched LinkedIn profile for Mike Addison.
Mike Addison previously worked as Director Global Field Service at Deepcell, Inc. and Field Service Supervisor at Thermo Fisher Scientific. Mike Addison holds Bsit, Information Technology, B from Devry University-California.
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Experienced in Service & Support for the diagnostic and life science industries. Results oriented strategic service professional recognized for establishing ‘Tier 1’ service support for field installed product lines; establishing Compliance programs, Service support documentation and business support structures for RUO and Medical Device systems. Background includes building solid, long-term client relationships. Strong technical, computer, and communication skills. Highly organized and motivated towards achieving both professional and personal goalsSpecialties: Experience in identifying and championed serviceability, sustainable service business process improvements, improving products. Developing department standard operating procedures, work instructions which details service and support standards of installation, servicing, and field service training methods.Skill Highlight:ISO and FDA ComplianceAgile, SFDC and SAP CMR SystemsProduct Sustaining Support (GMP)Product Development Process (PDP)Process Improvement
Listed skills include Software Documentation, Medical Devices, Biotechnology, Testing, and 22 others.
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Menlo Park, California, United States
Deepcell offers an AI-powered imaging and microfluidics platform that identifies and isolates viable cells based on morphological distinctions for use in translational research, diagnostic testing, and therapeutics.
San Diego, California, United States
Managed service territories of San Diego, CA and Arizona: team of Field Service Engineers operating all territorial functions within established performance and financial guidelines.• Managing day to day management to a dedicated team of engineers, support and guide the team to meet customer and service region objectives; working closely with the Sr. Regional Service Manager to manage all aspects of field service support and customer relationship management in the region.• Coach and mentor team members in delivering completed services on Laboratory Products including installation, repairs, preventative maintenance and instrument qualifications.
West Region - Amr
Supporting the West Region Field Service teams - Mentoring both Engineers and the Field Service Management team
San Diego, California, United States
Responsible for New Product Introduction (NPI), AMR Billable Services, Global Field Service Calibrated Tool programs and field servicing processes supporting both Diagnostic and Research Use Only products. Coordination of department standard operating procedures, work instructions which details service and support standards of installation, servicing, and field service training methods. Establish Out of Tolerance Event (OOT) program bringing any QA audit issues or calibration trends to the attention of senior management as soon as they are identified.
San Diego, California, United States
Responsible for Quality Assurance oversight of customer complaints and field servicing processes, supports both Diagnostic and Research Use Only products. Coordination of department standard operating procedures, work instructions which details service and support standards of installation, servicing, and customer training methods. Establish Compliance Audit program bringing any QA audit issues or trends to the attention of senior management as soon as they are identified.
San Diego, California, United States
Managed three service territories: Internal Illumina Asset Services - two Service Support Technicians and over 100 Field Assets; AMR Southwest District - 5 Field Service Engineers and over 300 Field Assets; LATAM District - 1 Distributor FSE and over 17 Field Assets, operating all territorial functions within established financial guidelines.
Provide management oversight to internal Instrumentation Service department in support of on-going software and assay R&D department instruments. Co-coordinate Field Service support for all European installed NanoChip® Molecular Biology Workstation and NanoChip® 400 instruments for DNA-based analyses.
Managed Integrated Services department in support all internal and external instrument systems providing a seamless integration of Field Service to support the Systems assay, software and hardware.
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Mike Addison works for Deepcell, Inc..
Mike Addison is listed as Director, Global Field Service at Deepcell at Deepcell, Inc..
AeroLeads has found 1 work email signal at @thermofisher.com for Mike Addison at Deepcell, Inc..
Mike Addison is based in Fallbrook, California, United States while working with Deepcell, Inc..
Mike Addison has worked for Deepcell, Inc., Thermo Fisher Scientific, Thermo Fisher, Illumina, and Nanogen, Inc..
You can use AeroLeads to view verified contact signals for Mike Addison at Deepcell, Inc., including work email, phone, and LinkedIn data when available.
Mike Addison holds Bsit, Information Technology, B from Devry University-California.
Mike Addison is listed with skills including Software Documentation, Medical Devices, Biotechnology, Testing, Management, Integration, Product Development, and Manufacturing.
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