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10+ years experience in a high-growth SaaS environment. Customer success strategy, operations, and revenue growth. Hands on leader eager to execute both day to day processes and big picture vision. Strong written, verbal, and presentation skills. Passion for working across departments and turning complexity into simplicity. Customer Success* Retention, Renewal, and Upsell focused* Playbook, customer journey, and process creation to scale teams* Outcome focused product training* Experience with both SMB and enterprise C-Suite communicationBusiness Development* Proven biz dev and channel sales leader * Mutually beneficial growth driver* Sales enablement via training, joint marketing, and strategic planningCross-Departmental Collaboration* Drive company alignment across customer success, sales, marketing, product, and support* Internal linchpin for multi-team go-to market strategy People management* Passionate about empowering individuals to grow in role and career* Healthy communication style to inspire performance* Servant leader Additional Specialties* Voice of the company as public speaker at industry conferences, client workshops, webinars, and podcasts* Published author across external blogs and marketing materials
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GrowthAxll Aug 2023 - PresentAxll empowers boutiques, retailers, and ecommerce brands to connect their data, save time, reduce costs, and sell more. -
GrowthBallfrog Apps Aug 2023 - PresentBrentwood, Tennessee, UsThe leading solution for athletic departments to engage their community, increase communication, and drive sponsorship revenue. -
Director Of PartnershipsFundbox Jan 2023 - Aug 2023San Francisco, Ca, Us -
Sr. Manager, PartnershipsFundbox Feb 2022 - Jan 2023San Francisco, Ca, Us
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Sr. Strategic Partner ManagerFundbox Feb 2021 - Feb 2022San Francisco, Ca, Us
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MemberPartnership Leaders Jun 2021 - Jun 2023San Francisco, UsPartnership Leaders is the industry association for Partnership/Channel/ Alliances/Business Development leaders. -
Vice President, AutomotiveCall Box Jul 2017 - Jan 2021Dallas , Tx, Us* Responsible for revenue growth, customer success, and expanding the footprint of the Call Box automotive division and our product, Car Wars.* Lead a team of four direct managers and 25 customer success consultants supporting 10,000+ automotive dealers* Developed and implemented customer success strategy and training for both virtual and on-site product training.* Actively involved and relied upon for Car Wars product development and direction. I have directly led the product development efforts for many of our industry known competitive advantages.* Presenter at major industry conferences including Digital Dealer, David Kain Digital Workshop, Live 2 Lead Conference, and DealerSocket User Summit. -
Director Of AutomotiveCall Box Jul 2015 - Jul 2017Dallas , Tx, Us* Oversee customer success, account strategy, partnerships and key industry relationships.
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Director Of Business DevelopmentCall Box May 2012 - Jul 2015Dallas , Tx, Us* Individually responsible for the management and revenue growth of Call Box automotive media, reseller, and partner channels. This includes leveraging existing relationships for new growth, reaching out to untouched opportunities, and expanding the Call Box network of contacts.* Emphasis on solutions based selling to identify needs and access how Call Box can help. It's my duty and responsibility to provide a product that will help your company run better.* Selected to present on behalf of Call Box in front of large prospects, current major clients, and at major industry events. Public speaking is not taken lightly around our office. I strive to lead by example for my colleagues and the industry.* Active in the automotive community and a company resource for knowledge on automotive current events, networking, digital resources, and best practices.
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Account ManagerCall Box Mar 2010 - May 2012Dallas , Tx, UsMeeting new and current client needs is a vital piece of Century Interactive's product and company growth. Account Managers take the role of consultant by learning the workings of a sometimes complicated technology and ensuring clients are empowered with simple data and recommendations.* Individually managed two of Century Interactive's largest clients at key phases in their life cycles. Implemented new strategies and processes for managing the clients that led to consistent revenue growth and a strengthened relationship.* Tasked with the introduction, on boarding, and growth of all new clients. Consistently outperformed expected revenue goals for new clients by providing exceptional product communication, strategy, and support.* Personally assumed role of ambassador for Century Interactive marketing and branding efforts through digital presence and offline networking.
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Sales RepresentativeGlazer'S Distributors Jul 2009 - Mar 2010Dallas, Texas, UsRecruited by and joined Glazer's Distributors as part of the exceptionally competitive EJ Gallo Winery National Management Development Program. * Personally oversaw the wine/spirits sales, service, and support of 55+ retail stores in the Dallas area generating sales revenue of $1 million in 2009.* Strategically maintained or exceeded Glazer's floor coverage expectations of 40% through the utilization of display, shelf, and floor standards. This led to consistent outperformance of direct competition in mutual retail stores and market.* Effectively implemented corporately supported wine and spirits distribution programs with particular emphasis on national chain accounts. Worked closely with major chain account General Managers in the execution of point of sale marketing initiatives.* Emphasized end shopper communication and selling. Always willing to go the extra mile and offer shoppers assistance in selecting the right wine for the right occasion. -
Legislative Communications And Grassroots InternSouthwest Airlines Jan 2009 - May 2009Dallas, Tx, UsFor many, Southwest Airlines is a dream company to work for. I can say for certain that it was a dream company to spend an entire semester with as an intern. Their dedication to people and the customer experience is not just some textbook stereotype. It's a fact. As a political science major, it was thrilling to work with their internal legislative communications team and be a part of a major community facing Congressional Art Competition.* Organized and facilitated the support of Southwest Airlines for 80 Congressional districts and their 2009 Congressional Art Competition receptions. This included communication with the office's of Congressional members, the families of art contest winners, and varying departments within Southwest Airlines.* Drafted articles and commentaries regarding various political events for internal and external publications. Published a lead article on the inauguration of President Barack Obama featured on the Southwest Airlines awarding winning blog “Nuts about Southwest” http://bit.ly/SeR0m6
Mike Haeg Skills
Mike Haeg Education Details
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Texas Christian UniversityPolitical Science
Frequently Asked Questions about Mike Haeg
What company does Mike Haeg work for?
Mike Haeg works for Axll
What is Mike Haeg's role at the current company?
Mike Haeg's current role is Sales. Marketing. GTM. Culture..
What is Mike Haeg's email address?
Mike Haeg's email address is mi****@****ail.com
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What schools did Mike Haeg attend?
Mike Haeg attended Texas Christian University.
What are some of Mike Haeg's interests?
Mike Haeg has interest in Leadership Training, Technology, Live Music, Travel, Meeting New People.
What skills is Mike Haeg known for?
Mike Haeg has skills like Marketing, Sales, Account Management, Leadership, Marketing Strategy, Strategy, Entrepreneurship, Social Media Marketing, Crm, Selling, Lead Generation, Management.
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