Mikeal Scheller Email & Phone Number

Tracking and management of service billing and warranty claims across multiple vendors for four dealership locations in two states.Assisted Information Technology Coordinator with network migration across all 4 locations.Assisted in establishing share drives and identity access management systems in both the Windows Active Directory environment and Google Workspace.Monitoring of SEIM dashboard.Creation of tracking systems for billing/warranty process in order to keep all involved persons informed.

In this role I was responsible for assembly, diagnostic, and repair of prototype medical devices.I worked with research and development team to design test and prototype components, tools, and fixtures.

Elkins, West Virginia, United States

In this role I worked with a number of internet service providers including AT&T and Frontier Communications woking in a primarily phone based customer support occasionally overlapping with technical support support, including remotely accessing and manually provisioning fiberoptic network terminals. I also briefly served in a supervisory role mentoring and training teams of representative that ranged between 12 an 28 individuals.

Bachelor Of Science - Bs, Cyber, 3.98

Associate Of Science - As, Information Technology, 3.99

graduated valedictorian we with a 3.99 GPA

High School Diploma, High School/Secondary Diplomas And Certificates