- Leading multi-year program to migrate company-managed data center to managed collocated facility.- Managing virtual and physical “lift & shift” efforts.- Migrating portion of the estate to Microsoft Azure cloud.- Managing $12M budget and regularly meeting with executive leadership team to keep apprised of program status, challenges and opportunities.

- Drove transformation effort to move from Cisco to Microsoft for both voice and video.- Developed rollout processes and communications materials to ensure first-time quality.- Rolled out 90 Microsoft Teams Rooms (MTRs) worldwide, overcoming constant challenges with the supply chain, Covid and logistics issues.- Reduced number of users with phone numbers from ~18,000 to ~3,000 leading to significant cost savings for the organization. Delivered program 5% under budget.

- Led business transformation program to transition Parexel IT to a managed service model.- Onboarded ~500 associates including developing orientation materials, establishing VDI connectivity (strategy and rollout), training and change management for Parexel line managers.- Led Steering Committee, Governance and weekly update meetings with C-Level executives.- Managed vendor to successfully engage exiting Parexel incumbents for knowledge transfer activities.

- Rolled out Microsoft 365 products including Teams, Stream and Yammer to our ~20,000 worldwide employees. - In addition to technical enablement, each rollout included change management and product governance to ensure adoption and user satisfaction.- Decommissioned Skype / Lync while moving all internal users, federated partners/guests to Teams. This effort included training, communication, risk planning/mitigation and decommissioning of hardware resulting in over $1M in infrastructure cost savings.- Develop and author "Digital Workplace" SharePoint site to serve as communications & training hub.

- Managed Bid Intelligence program to use Salesforce's Einstein Analytics to create dynamic dashboards that allow users to model scenarios and provide Parexel with the best possible chance of winning the bid.- Implemented functionality to automatically flag opportunities when key conditions are met. - Led multi-year Salesforce Optimization Program to optimize platform for ~ 4,000 worldwide users.

- Successfully implemented Apttus Contract Lifecycle Management (CLM) application as an installed module within Salesforce for Parexel - a multi-national and highly regulated clinical research organization (CRO).- Led large global project team to deliver this contract management solution for ~3,000 worldwide users.- Chaired monthly steering committee meetings with executive sponsors.- Planned and managed multimillion-dollar budget, resources and project scope.- Conducted 50-person UAT / training event.

- Leveraged Agile methodology to deliver hosted content management solution in support of National Healthcare mandates.- Managed $6M project budget. - Drove requirements sessions, authored production readiness materials.- Managed Interwoven and SharePoint collaboration platforms.- Drove RFP process for selection of content management system.

- Managed team of content managers, developers and analysts to implement strategic web initiatives. - Led migration from Interwoven to new IBM WebSphere WCM content management system.- Established governance for content management, Web development and intranet publishing.- Pioneered web accessibility to the organization.- Partnered with Search Engine Optimization (SEO) agency.- Created company's first-ever end-to-end bilingual website with language toggling.- Decentralized content management and empowered non-technical employees to publish content - Created Tech Support microsite to reduce Help Desk costs/volume.

At Collaborative I learned how to quickly adapt to various roles and industries. I worked as a Project Manager, Business Analyst, Content Management Specialist and HTML Developer in the Healthcare, Retail, Finance and Insurance industries.

I wrote and edited content for an entertainment portal during the dot-com boom. While doing this, I gained an appreciation for IT and content management systems. I became the liaison between the creative staff and the technical team which paved the way for the rest of my career.