Mike A. Starcher Email and Phone Number
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Mike A. Starcher personal email
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Mike A. Starcher phone numbers
Mike is a strategic thinker with exceptional analytical and problem-solving abilities. With over 15 years of hands-on experience in operations and project management, he has worked extensively with Oracle NetSuite ERP since 2005, as well as various data systems across industries such as construction supply chain, wholesale distribution, event management, consumer electronics, and wireless repair.His expertise encompasses Supply Chain Management, Operations, Manufacturing, Warehousing, and Distribution. Mike thrives in the dynamic challenges of startup environments and is known for wearing many hats.He holds an M.B.A. from McKendree University, along with a B.S. in Business Management (minor in Marketing), an A.S. in Electrical Engineering, and an A.S. in Mechanics.Career Accomplishments:Increased Customer Satisfaction: Achieved a 44% year-over-year increase in Annual License revenue from 2022 to 2023 by reducing customer churn and boosting software license sales.Startup Leadership: Led the successful launch of over 10 new business operations, including two local small businesses, five domestic ventures, and three international projects.NetSuite Implementations: Managed multiple successful NetSuite implementation projects over six years, including the integration of three cellular phone companies onto a unified ERP system.Global System Development: Spearheaded the creation and deployment of a custom cell phone tracking system at Certicell, utilizing .NET technology in the cloud with SQL Server 2008 for data mining and Reporting Services 2008.International Project Management: Oversaw projects in locations such as Hong Kong, Manila, Nogales, Reynosa, and London.Cost Savings: Delivered monthly savings of $120K through the successful completion of a Lean Sigma project focused on asset recovery.Warehouse Setup: Established a new 145K sq. ft. warehouse, implementing barcode and wireless scanner infrastructure to support NetSuite WMS.Specialties:Startup Operations ManagementReverse Logistics and Supply ChainTechnical Project ManagementNetSuite Cloud ERP/CRM SolutionsProcess Research, Design, and DevelopmentProcess ImprovementSoftware Systems EvaluationTraining and EvaluationElectronics RepairExperienced in Oracle NetSuite, ERP, CRM, MRP, 3PL, WMS, EDI, iPaaS, SaaS, Cloud Computing, Ecommerce, Supply Chain, and Distribution
Newgen Business Solutions: Netsuite Erp Consultants And Event Technology Specialists
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Vice President Of Operations - Netsuite Implementation | DeliveryNewgen Business Solutions: Netsuite Erp Consultants And Event Technology Specialists Feb 2024 - PresentScottsdale, Arizona, UsOperations Manager and Oracle NetSuite Solution Architect / Subject Matter Expert (SME), responsible for overseeing customer success, project management, and the execution of implementation teams. My commitment is directed towards fostering growth for both B2B and B2C enterprises by strategically deploying robust software solutions. I am consistently driven by the pursuit of identifying or building the best solutions tailored to our customers' unique business needs. Subsequently, I strive to establish a strategic "WIN-WIN!" with industry Partners.As the 2023 NetSuite Solution Partner of the Year, NewGen Business Solutions stands out as a trailblazer in implementing and supporting high-quality business software. Boasting over 30 years of experience, our expertise spans a spectrum of enterprise solutions, covering ERP, Accounting, MRP, Distribution, Manufacturing, and CRM. Our team of consultants is not only well-versed in business processes but also adept at navigating the intricate technologies that surround them.Our proficiency extends to Oracle NetSuite, recognized as the #1 Cloud ERP system. Additionally, we offer a comprehensive suite of tools, including PayGen for AR Automation, PortalGen for Client Portals, SuiteApps, and ConventionSuiteβan all-encompassing Event Management Software with a particular emphasis on supporting Exhibit Houses and Experiential Marketing.
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Vice President Of Project OperationsIn8Sync Jul 2020 - Feb 2024Grand Junction, Colorado, UsOperations Manager and Senior Oracle NetSuite Solution Architect / SME responsible for the execution of customer project processes and the oversight of project teams. This includes: Solutions Architecture, Project Management, Customer Support, Project Coordination, Internal training, and development of related processes. A main focus of this position is strategizing with internal teams and forming strategic relationships with other partners on customer objectives and obtaining key results using a data driven approach. As a Senior Solutions Consultant I am always looking for the βTriple WIN!" The first "WIN" is focused on finding or building the best solutions for our customersβ unique business needs. Then as a services partner finding a strategic, "WIN-WIN!" with industry Partners and In8Sync!In8Sync isnβt just a NetSuite integration partner, weβre experts at NetSuite automation. We make NetSuite work the way our customers want it to, helping them drive their business forward with process streamlining and continuous improvement. In8Sync specializes solely in NetSuite as an advanced NetSuite automation partner. Not only will we integrate your systems, we will help you holistically optimize your NetSuite account. We offer advanced NetSuite integration bundles for eCommerce, POS, 3PL, B2B, CRM, and API systems such as; Amazon Seller Central, Shopify, WooCommerce, Vend and Shipstation.Directly Increased Customer Satisfaction reducing customer churn while actively increasing Annual Software License sales resulting in an increase of Annual License revenue 2022-2023 of 44% YOY. -
Chief Operating OfficerAccuserv Aug 2018 - Jul 2020Louisville, Kentucky, UsOperations Manager responsible for providing daily leadership, direction, and vision across all departments to ensure that the company has the proper operational controls, administrative processes, metrics and people with the right technology and systems in place to ensure profitability and effectively grow the organization.The essence of this role was technology leadership. Being able to rally support and adoption of standardized processes and technology across sales, accounting, procurement, and operations while working on the path for technology-based continuous improvement. This included defining system training, documentation, and enhancements based on business needs and employee feedback. -
Vice President Of TechnologyAccuserv Jan 2015 - Aug 2018Louisville, Kentucky, UsDepartment Manager responsible for planning the technology road-map for the company. Managed the implementation of new systems and the maintenance of current systems. Worked to maximize up-time and stability in the company-wide technical services including ERP, MRP, CRM, WMS, E-Commerce and associated IT Systems.Technical Project Manager and Oracle NetSuite SME responsible for the operational aspects of company wide technical services and ERP. Managed the execution of standards, controls, policies, procedures & performance metrics to efficiently manage technical operations with a focus on continuous improvement across all business platforms.
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Consultant - Netsuite SmeAccuserv Nov 2012 - Jan 2015Louisville, Kentucky, UsContract Business Analyst who advised client on ERP setup, expansion and integrations on an as needed basis. Remote System Administrator responsible for managing system changes, troubleshooting problems and performing root cause analysis on user/system issues.
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Asset Recovery Manager - MobilityJabil Oct 2011 - Dec 2014St Petersburg, Florida, UsTechnical Project Manager responsible for developing and implementing secondary market strategies for the repair, reuse and recovery of mobile telecom equipment. Aftermarket Services Alternative Supply Manager responsible for the development of supply base and supply chain strategies focusing on technology based asset recovery to include tablet cores, used mobile phones, motherboards, critical repair parts and LCD assembles.Jabil sold their Aftermarket Services division to iQor in 2014 -
Erp Implementation ManagerBusiness Solutions Organization, Llc Apr 2011 - Oct 2011Business Solutions Architect who worked directly with ERP clients to understand their unique business processes, defining their needs, developing custom proposals, and managing the implementation of their business solution. Netsuite system administrator and setup specialist who provided hands-on training, system troubleshooting and technical guidance for the customer during the configuration of their ERP solution.6 month contract position
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Engineering And It Project ManagerCerticell, Llc Aug 2005 - Mar 2011UsGlobal Project Manager who evaluated and managed the implementation of several IT systems including a web based ERP system (NetSuite). Worked directly with Accounting, Sales, Production, Purchasing, and IT on the changeover to the new system and managed the ERP rollout over a 6 month period including the merger of 3 separate Cellular companies into one system: Certicell, Wireless Professionals, and ERS Phone Collections. I joined Certicell at inception and helped launch the company in September 2005. I was a co-founder and member of the original startup team. I worked in Sales, Engineering, and Operations as needed during start up. I was basically a man with many hats helping hands on in all areas of the company's start up operations in Louisville, Hong Kong, Manila and London.The Business successfully executed a growth strategy that enabled organic service revenue to increase from $1mm to $50mm in its third full year of operation. -
Electronics InstructorItt Technical Institute 2008 - 2010Part time night school Adjunct Instructor. I have taught classes on DC, AC, Digital Electronics, Radio Communications, Basic Programming, and Troubleshooting Techniques. -
Technical Sales ManagerWireless Professionals 2004 - 2005Responsible for company wide marketing efforts while managing B2B sales of mobile phone repair parts and accessories. Implemented E-mail Direct marketing and incentive programs which increased sales by $100K per month. Managed Trade show presentations including the creation of marketing materials. Managed a product line of over 1500 parts and accessories, forecasting sales, ordering items, and following thru with customer sales support. Managed Sales across the United States, Canada, and South America.Wireless Professionals merged with the newly formed Certicell LLC in 2005
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Asset Recovery Manager - MobilitySolectron 2000 - 2004UsProject Manager responsible for the start up and implementation of an Asset Recovery Department. Set up sand, paint and pad print operation to repair cosmetic housings. Setup electronics parts harvesting operation to reduce the need for new parts by 26%. -
Electronics InstructorLouisville Technical Institute 1999 - 2000Part time Night School Instructor responsible for teaching classes on multiple electronics topics to include: DC Circuits, Ohmβs Law, Series circuits, Parallel Circuits, soldering skills, an introduction to test equipment, AC Circuits, Digital electronics and troubleshooting.
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Production ManagerAmericom Wireless Inc 1997 - 2000Launched Americomβs first reverse logistics and repair facility in Louisville, KY. Ramped the facility from an initial capacity of 800 units per week to 1200 units per day. Expanded into a new larger facility and ramped it to a volume of 3,600 per day. Handled local HR requirements for the facility including interviews, job fairs, orientations, and training. Designed facility layout, process flow, and inventory control procedures to support a cellular phone re-furbing process.Americom was aquired by Solectron Global Services in 2000
Mike A. Starcher Skills
Mike A. Starcher Education Details
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Mckendree UniversityBusiness Management -
Netsuite | Oracle AcademySuitetraining
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Dale Carnegie TrainingCourse Certificates
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Jefferson Community And Technical CollegeElectrical Engineering And Mechanical Technology
Frequently Asked Questions about Mike A. Starcher
What company does Mike A. Starcher work for?
Mike A. Starcher works for Newgen Business Solutions: Netsuite Erp Consultants And Event Technology Specialists
What is Mike A. Starcher's role at the current company?
Mike A. Starcher's current role is Vice President of Operations | Driving Digital Transformation and Operational Efficiency with Oracle NetSuite ERP and World Class SaaS Solutions ππ‘.
What is Mike A. Starcher's email address?
Mike A. Starcher's email address is ms****@****erv.com
What is Mike A. Starcher's direct phone number?
Mike A. Starcher's direct phone number is +150296*****
What schools did Mike A. Starcher attend?
Mike A. Starcher attended Mckendree University, Netsuite | Oracle Academy, Dale Carnegie Training, Jefferson Community And Technical College.
What skills is Mike A. Starcher known for?
Mike A. Starcher has skills like Process Improvement, Management, Project Management, Strategy, Leadership, Wireless, Erp, Marketing, Start Ups, E Commerce, Troubleshooting, Customer Service.
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