Implementing a new HCM or Payroll software platform for your company is a wonderful opportunity to provide an enhanced experience for your employees, increase your own team’s productivity, and decrease your total cost of ownership. Making the most of your opportunity during your software implementation will be challenging. Many customers know their business processes inside and out in the context of their current software systems, but find it hard to both support BAU and still fully focus on what it takes to build knowledge and smoothly migrate to the new cloud software. You will find you really need a full time resource to help manage your project. That’s where I can help. I specialize in HCM and Payroll implementations - with over 15 years of experience working for HCM vendors and leading projects for clients. Just as importantly, I have had day to day operational responsibility on the client side for global HCM platforms. I’m proud of my decade in HR Service Delivery and I bring that experience to help you organize your project and successfully manage the transition to your new HCM platform. If you are looking for a project/program manager to represent your company, partner with your software vendor's implementation team, help manage the PMO and Steering Committee, and deliver your project on time and within budget, please reach out to me. I have recently provided Project Management or Consulting support for clients implementing HCM Cloud platforms with Workday, Oracle Cloud, Ceridian Dayforce, Neeyamo, and SAP. One last note, if your project has kicked off, but you find you need additional help, I’m confident I can step in and give the lift you are looking for.

Project Manager for the the Nielsen deployment of Neeyamo Global Payroll in 46 countries.Completed project work required to separate the Nielsen Media and NielsenIQ payrolls in 50 countries to support the spin off of NielsenIQ.

HCM Cloud Implementation Project ManagerClient project manager and member of the PMO for implementation of the Oracle HCM Cloud. Joined the project as GT was about to enter UAT. Lead activities to successfully move through the following project phases.• User Acceptance Testing• Parallel Testing• Move to Production• 60-day Hypercare stabilization period following Go Live• Requirements gathering for optimization follow-on work

Lead the work undertaken by the Nielsen Senior Payroll Leadership to establish the Nielsen Global Payroll community among the 95 countries where Nielsen has a payroll function.• Analysis of current payroll state, including defining the payroll models in place in each country• Creation of the initial Nielsen Payroll Survey to collect data used to identify the Nielsen payroll community, current operating models, and vendor relationships in placeProvided recommendations to the Nielsen HR and Enterprise Platforms senior leadership team supporting the establishment of a Nielsen global payroll function.• Delivered Global HR, Payroll, and Timekeeping recommendations• Identified the Global HR & Payroll standardization value proposition• Proposed the project governance model, terms of reference, charter, and steering committee configurationWorked with the Nielsen Global Payroll project team to review vendor Global HR & Payroll proposals• Budget considerations and client staffing needs for the project• Vendor contract language review• Implementation methodology review• Product rollout planning • Establishment of global payroll service level requirements, including Critical Performance Indicators, Key Performance Indicators, and General Performance Indicators.

Client’s Project Manager for their Workday HCM implementation that has been successfully deployed globally in 26 countries. Client’s Project Manager for the global implementation of Ceridian’s Dayforce Payroll and Dayforce Connected Pay products. Payroll migrations included employee populations in North America, South America, EMEA, and APAC. Responsibilities included management of the day to day project activities including the vendor selection process, vendor services review, project and budget planning, technical and functional test planning, project governance activities, schedule planning and change management coordination required to roll out the payroll product to the employee population.

Lead the Services Management function for the North American HR Service Delivery Center of Excellence. The center of excellence supports all HSBC US and Canada businesses and servicing 70,000 employees and management of $3.5 billion in payroll, with a staff of 120 employees in the US, Canada, India, Philippines and an operational budget of $20 million.Services Management responsibilities have included- HR Operations Budget Management- Quality Assurance, HR Data & Operational Controls- Operational Risk management and Vendor management- HR SLA Reporting, Operational Reporting and Analytics- North America HR Project Management, Order Book Management and deliveryof Transformation programs- Management of HR, Payroll and Vendor Systems Reduced the cost of HR SD by delivering $20 million in sustainable saves over the last 4 years as HSBC transformed to a Global HR organization model. Support of HSBC strategic business sales. Successfully managed complex HR operational work required to support the transition of employees.  Instituted Risk based Data Quality review allowing us to reduce the cost of Quality review while increasing focus on transactions that carry risk to the organization. Reduced potential operational losses from incorrect data processing by $38 million over the last three years by standardizing operational procedures, introducing additional payroll controls, and deployment of enhancements identified in continuous improvement projects. Successfully upgraded PeopleSoft HCM to release 9.1. Deployed Taleo as the recruiting solution in North America. Member of the global team that defined and deployed standardized MI and transaction based pricing model for the global HR SD function Reduced vendor spend by $3.5 million over 5 year period by aggressively managing contracts and migrating services to new vendors

Lead the HRIT and Quality functions for the North American HR Service Delivery Center of Excellence. Captured $2 million in savings by opening HR support centers in India and Philippines. Implemented the first employee satisfaction survey deployed by HR Service Delivery. Successfullyimprovedemployeesatisfactionscoresfrom50%to90%inayearby implementing service focus, streamlining and standardizing business processes, and introducing quality measurements and standards. Implemented PeopleSoft CRM as the single HR case management system and deployed to U.S., Canada, India and Philippines. Supported the adoption of the CRM tool as the global standard for HR which was deployed across the firm over 3 year period. Built the HR Quality Assurance team and established key process reviews that increased accuracy of transactions processed from 90% to 99+% over two year period and increased the quality of call center agent transactions.

Managed key program implementations and support of the PeopleSoft HCM platform in North America Migration of Household International legacy Regional HR system into HSBC’s Global HR system RedesignofthePeopleSoftBenefitsAdministrationprocessanddeploymentofthe firms U.S. benefit enrollment portal Supported the M&Aactivity which increased active employee service population to 70,000 FTE in the U.S., Canada, Bermuda & Cayman Islands. Global upgrade of PeopleSoft to release 8.9

HCM Software ConsultantHuman Resources consultant leading the implementation of Benefits, Employee Self Service and NA Payroll functionality. Full cycle implementations of the HCM product at HSBC, State Farm Insurance, Lowes Corporation, and Harvard University. Upgrades at the University of Pittsburgh Medical Center (UPMC), State Farm, Vanguard and HSBC. Ben Admin Implementations at Partners Healthcare and Enterprise Rent-a-Car. Served as one of the Benefit Product Leads working with the Product Strategy and Development organizations to identify product enhancements as well as resolve product issues. Entered PeopleSoft as a staff consultant and promoted through to Senior Consultant, Process Specialist and Sr. Process Specialist.