HigherGround Managed Services is a full-service IT and consulting firm that partners with entrepreneurs and leaders of small to medium-sized organizations – ensuring they spend more time managing their core businesses and less time worrying about their IT infrastructures.HigherGround offers managed services, on-site technical support, remote monitoring and management, and project-based hardware and software solutions – both server-based and SaaS/cloud – to help our customers identify opportunities for growth and stay ahead of technology issues/threats that might effect their future productivity.

Account Manager at 3 Points, LLC-Manage, update and close sales for managed services, cloud services\IaaS\UCaaS, projects and support agreements.-Achieved year after year growth exceeding annual sales goals.-Prepare and present client technology audits and managed services contracts to close.-Completed sales training certification through VMware as Certified VMware Sales Professional.-Completed sales training certifications through Dell to secure Premier Reseller Customer recognition.-Completed sales training certification through ShoreTel as Certified ShoreTel (Hosted VoIP) Sales Professional.-Completed sales training certification as Microsoft Licensing for Sales Specialist.-Develop, perform, document and report on weekly Client Care\Sales Calls.-Request, document and work with sales team on referrals from existing clients.

Primarily responsible for business development and solution engineering and design.-Sage Business Partner specializing in Sage 100 ERP (formerly MAS 90 MAS 200 ERP), accounting, business management and CRM solution engineering, sales and project management.-IT solution sales; managed services, networking solutions, Office 365, support services.-Grew new name ERP sales and sales to existing client base to highest levels in company history year after year for that time.-Achieved highest partner sales level in company history.-Created and developed strategic partnership with integrated industry vertical solution (Visual Shop).-Provided marketing and sales support and presentation services at annual conference increasing year after year sales for both Sage and Visual Shop.-New product, services and annual subscription revenue provided to Partners In Technology, Visual Shop (CSI) and programming partner.-Researched, setup and became certified in Office 365 as Microsoft O365 Cloud Champion.-Facilitated the email migration to O365 for Partners In Technology, parent company (Dugan & Lopatka), existing client base and new name clients.-Grew new name IT support customers to highest levels in company history.-Researched and implemented companies first monitoring and managed services (RMM) platform.

Software and hardware design, sales, implementation, consulting and training.

Industrial Engineering Specialist promoted to Operational Supervisor.-Received customer award for design of highest efficiency sorting system configuration.

Human resources strategist and information systems database coordinator.