Mike Ballou Email & Phone Number

Pasadena, Ca, Us

Pasadena, Ca, Us

Los Angeles Metropolitan Area

Led the Trust & Safety, Safety Experience team of 12 engineers (Client, Fullstack, Backend) on innovative projects across multiple roadmaps.* Introduced ID/Age verification platforms, reducing manual verification moderation by 99%.* Engineered version 2 of Tinder’s reporting systems, cutting false user reports by 20%.* Orchestrated cross-functional projects across engineering, QA, design, and product teams, aligning roadmaps and delivering results.

West Hollywood, California

Led a backend team focused on Trust & Safety, driving innovation and team growth.* Developed Tinder’s first selfie verification platform, reducing manual moderation for impersonation accounts by 80%.* Deployed detection systems that reduced spam accounts by 85% and bad actors’ impact by 95%.

Greater Los Angeles Area

Managed hiring and scaling engineering teams, focusing on improving development processes and infrastructure.* Scaled the backend and frontend teams from 6 to 20 engineers within 8 months.* Transformed infrastructure by migrating from Heroku to Kubernetes on AWS in 4 months.* Enhanced developer productivity through Dockerization and tooling improvements.

Greater Los Angeles Area

Led development efforts and initiatives to improve code quality and team knowledge.* Elevated test coverage from under 10% to over 60%, significantly improving code quality.* Instituted weekly “lunch and learn” sessions to boost team knowledge and skill sets.* Eliminated security issues by implementing coding best practices.

Pasadena, California

Architected scalable ETL systems and mentored engineers, contributing to company-wide development improvements.* Built and maintained internal Ruby gems for multiple teams, improving collaboration and development speed.* Architected scalable ETL systems, improving data processing and reporting capabilities.* Mentored junior engineers through a “lunch and learn” program, boosting team growth.

Rancho Cucamonga, Ca

Riverside, Ca

- Conducted onsite and online training.- Configured and installed systems for shipment to customers.- Provided phone support for existing customers.- Installed and configured systems at clinics and hospitals.

Embedded Systems lab assistant, programmed micro-controllers in C and wired small embedded devices.

Managed all sales operations. Directed merchandising, inventory control, and local marketing. Supervised 3 employees responsible for ensuring timely and proper stocking of inventory. Led salesman and merchandiser training.

Research Assistant, analyzed and measured statistical data to create 2-D and 3-D theoretical modeling simulations.