Vp Of Experience And Product Design
Current
Sep 2021 - Present
AeroLeads people directory · profile
Mike Benjamin Email & Phone Number
VP Experience & Product Design | 3 Patents | Product Innovation and AI
at
West Cary Group
1 work email found
@westcarygroup.com
2 phones found area 703 and 877
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
VP Experience & Product Design | 3 Patents | Product Innovation and AI
Location
United States
Who is Mike Benjamin? Overview
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Quick answer
Mike Benjamin is listed as VP Experience & Product Design | 3 Patents | Product Innovation and AI at West Cary Group, based in United States. AeroLeads shows a work email signal at westcarygroup.com, phone signal with area code 703, 877, and a matched LinkedIn profile for Mike Benjamin.
Mike Benjamin previously worked as VP of Experience and Product Design at West Cary Group and Head of Userlabs and 1717 Innovation Center: UX Research and Experience Design at Capital One. Mike Benjamin holds B.Sc, Marketing And Computer Science from Virginia Commonwealth University - School Of Business.
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Email format at West Cary Group
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{first_initial}{last}@westcarygroup.com
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Profile bio
About Mike Benjamin
I’ve always been fascinated by what makes people tick—what drives their decisions, behaviors, and needs. That curiosity is what fuels my passion for human-centered design. I love finding the sweet spot between creativity and practicality to craft experiences that don’t just look great but truly make a difference.I’ve found my niche in omnichannel and product design, where I get to take innovative ideas and turn them into real, tangible results. One of my favorite projects? Building the #1 featured app on the ChatGPT store alongside building complex applications for the likes of PayPal and Capital One.My journey in fintech has been equally exciting, leading to a few transformative patents that I’m incredibly proud of. But for me, it’s not just about the patents or the ROI (though delivering hundreds of millions in ROI for clients). It’s about the people I get to collaborate with, the challenges we solve together, and the impact we create.At the end of the day, I believe design should be meaningful and align with bigger business goals. I love the process of working with others to make that happen. So if you’re looking to create something amazing—let’s chat! I’m always excited about new ideas and opportunities.
Listed skills include Digital Marketing, User Experience, Strategy, E Commerce, and 16 others.
Current workplace
Mike Benjamin's current company
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8 roles · 32 years
Mike Benjamin work experience
A career timeline built from the work history available for this profile.
Head Of Userlabs And 1717 Innovation Center: Ux Research And Experience Design
Led, managed, and shaped various UX design and digital product innovation efforts for Capital One's digital enterprise platform portfolio (both consumer and associate-facing). Applied strategic design-thinking frameworks to solve complex business problems and launch new products, services, platforms, and experiences. Collaborated with a diverse set of cross-functional stakeholders, executives, and digital partners to align strategy with execution. Additionally, led, coached, and mentored a team of talented design strategists and researchers.
2013 - Sep 2020
Sr. Product Manager: Enterprise Digital Experiences
Awarded Capital One's CEO Circle of Excellence Award twice for shaping and developing a shared vision and strategy for Capital One's acquisition and loyalty experiences.Led the development of Capital One's SMS and mobile-response marketing products from conception to launch.Formulated and drove product and UX efforts to increase market share, satisfaction, and loyalty across Capital One's digital and mobile properties.Developed, executed, and managed transformative digital strategies for several high-profile campaigns, including Capital One Bowl, Brand Integration, Cell Phone for Soldiers, Venture Digital, Capital One Mascot Challenge, Homepage Redesign, ING Integration, and a mobile banking rollout.Collaborated with various teams, including engineering and design, to develop and execute the product launch roadmap for Capital One’s Mobile Servicing iOS and Android app, exceeding all KPIs.
2010 - 2013
~3 yrs
Digital Creative Director
Led a small team of visual designers, UX practitioners, copywriters, project managers, and 3rd party suppliers. Set the creative direction for programs, working closely with marketing and product teams to deliver campaigns and initiatives that resulted in multi-million dollar returns. Oversaw several customer experience and loyalty program overhauls spanning various digital footprints
2004 - 2010
~6 yrs
User Experience Strategy: Consultant
Onlp
Co-founded a digital strategy consultancy group where I researched, strategized, and championed UX and marketing improvements for various eCommerce sites, including Stauer’s, nTelos, Allianz Travel, WCG, and Intersections. These efforts drove large-scale UX improvements that resulted in an ROI in the millions.
1995 - 2010
~15 yrs
Sr. Information Architect
Designed and architected new servicing and enhancement products for Capital One's Online Servicing and acquisition platform. Drove product requirements, prioritized features, gathered and wrote requirements, worked with IT, engineering teams, and LOBs on implementation and launch.Delivered various web-based customer experience program overhauls that resulted in operational cost-savings and improvements well into the millions.
2001 - 2003
~2 yrs
Information Architect: Microsoft Encarta
Designed the information architecture and integrated the CMS framework for the MS-Encarta Africana online edition.
1999 - 2001
~2 yrs
Web And Multimedia Developer
Responsible for ASP-coding and developing the creative assets and deployment for the first integrated clicks-n-mortar eCommerce site in the US.
1996 - 1999
~3 yrs
1 education record
Mike Benjamin education
-
Virginia Commonwealth University - School Of Business
FAQ
Frequently asked questions about Mike Benjamin
Quick answers generated from the profile data available on this page.
What company does Mike Benjamin work for?
Mike Benjamin works for West Cary Group.
What is Mike Benjamin's role at West Cary Group?
Mike Benjamin is listed as VP Experience & Product Design | 3 Patents | Product Innovation and AI at West Cary Group.
What is Mike Benjamin's email address?
AeroLeads has found 1 work email signal at @westcarygroup.com for Mike Benjamin at West Cary Group.
What is Mike Benjamin's phone number?
AeroLeads has found 2 phone signal(s) with area code 703, 877 for Mike Benjamin at West Cary Group.
Where is Mike Benjamin based?
Mike Benjamin is based in United States while working with West Cary Group.
What companies has Mike Benjamin worked for?
Mike Benjamin has worked for West Cary Group, Capital One, Onlp, Microsoft, and Circuit City.
How can I contact Mike Benjamin?
You can use AeroLeads to view verified contact signals for Mike Benjamin at West Cary Group, including work email, phone, and LinkedIn data when available.
What schools did Mike Benjamin attend?
Mike Benjamin holds B.Sc, Marketing And Computer Science from Virginia Commonwealth University - School Of Business.
What skills is Mike Benjamin known for?
Mike Benjamin is listed with skills including Digital Marketing, User Experience, Strategy, E Commerce, Market Research, Mobile Marketing, Usability, and Digital Strategy.
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