Michael Berlin Email & Phone Number

Besides devising feasible technical solutions to address a broad range of organizational challenges, I function as the Chief Solutions Architect for a multi-million dollar product line modernization for global cloud cybersecurity and communications security projects. I also relay valuable insights and recommendations regarding cybersecurity, cloud infrastructure, and sensing technologies as the division's Subject Matter Expert (SME), enabling staff members to be well-informed about tailor-fit solutions for varied client needs. Aside from that, I have engineered lower-cost solutions for the replacement of 2 aging critical-mission systems while ensuring service and operational continuity. In doing so, we have regained $1.8M+ in unspent support costs for the rest of the FY, with an anticipated $3.4M+ in savings for the next FY.Moreover, I conduct rigorous research for the conceptualization of a new mission product line intended for worldwide implementation, aiming to maximize opportunities and meet diverse customer needs. I also advance my efforts to seek and acquire more funding for the project. Furthermore, I craft relevant project components including, but not limited to, the statement of work (SOW), specific language, and requirements, serving as a contract vehicle for the successful development, testing, and deployment of the aforementioned product line, the project plan, project timeline, and milestones.Additionally, I investigate, test, and develop integration strategies for cybersecurity tool automation. These tools are for use by advanced cybersecurity teams to increase the speed of mission and provide effective initial triage, adversarial defeat, and diagnosis of cybersecurity threats and attacks to enable operators and analysts to focus on the most urgent mission tasks and accomplish more tasks in shorter periods of time.

During my tenure, I commanded an organization consisting of high-performing cybersecurity analysts to safeguard assets and identify and prevent the occurrence of malicious threats and attacks. I also gathered expository insights on the most urgent and critical cyber events worldwide. On top of that, I strategized the mission direction while methodically handling assignments, resources, and needs for a large mixed-group organization of military, civilian, and contractor personnel responsible for attending to complex customer information needs. I also spearheaded real-time cyber-attack mitigations for customers, which intercepted mission interruptions and saved $30M+ in just one instance. These considerably reduced risks and threats to personnel's life, physical safety, and overall well-being.

In this role, I managed multifaceted technical functions, including the analysis of systems, security, network exploitation, and vulnerability, while mobilizing large enterprise projects. I also supervised military, civilian, and contractor personnel, as well as an IT team comprising system administrators, system engineers, system analysts, network engineers, network managers, software developers, and product integration specialists. Besides having administrative and operational control of all personnel and projects, I ensured consistent innovation of mission products through the development of product line architectures and program vision. I also founded a research and development (R&D) program and product line to create new technology modules to be migrated to mission product lines, yielding enhanced product feature sets. Lastly, I aided in live missions and deployed teams globally for 24/7 operations and major incident responses including in active conflict zones and war zones.

In this position, I introduced workable corporate solutions for telecommunications, server solutions, data storage and availability, SAN and NAS technologies, as well as end-to-end data transport infrastructures. I also supported downfield elements by starting full product lines of tailored mission solutions. Aside from that, I organized riveting presentations for dozens of audiences regarding technologies that enabled successful mission executions. I also lessened spending and expenditures by $10M+ in less than 3 years through the conversion of proprietary closed-source solutions into public-domain open-source technologies. This presented improved features but with largely minimized costs to the customers.Moreover, I guided a team of system engineers, network engineers, developers, system administrators, project managers, and support staff, constituted of government employees, contractors, and military personnel. I also handled budgeting and contracting with the utmost integrity, which consisted of multi-year forecasts and burn-rate analysis. Further, I conducted hands-on staff coaching and mentoring to expand their technical knowledge and propel their career development.

During this period, I served as a Branch Chief for a talented team of system administrators, system engineers, and system analysts, displaying exceptional leadership capacity by providing sharp technical guidance and administrative control of both staff and IT projects. I also defined a clear program vision and established product line architectures to continuously innovate several mission products. On top of that, I piloted a research and development (R&D) program and product line for the production of new technology modules with the flexibility to be seamlessly migrated to multiple mission product lines. This was to drive notable enhancements in product feature sets. I also furnished significant contributions to live missions and deployed teams globally to ensure 24/7 operations and incident response in locations including active war zones.

Employing my technical expertise, I drove operational activities for a mission-critical Department of Defense (DoD) product line, including designing new system modules. I also steered speedy implementations to meet live operational needs and address the current threat posture. Additionally, I fostered collaborative relations with allied partners for the creation of a global threat detection and deterrent grid. In doing so, we launched mission products in foreign states and built robust connections to domestic systems. Further, I exemplified my advanced knowledge of computer systems to effectuate development, installation, configuration, and administration activities.

Reisterstown, Md, Us

Captain (O3), (Maryland State Guard)Oversee and Manage Information Technology for Section D3Implement and Manage IT Equipment and NetworksManage Information Technology ProjectsReport to Director of Section D3 (COL)Provide business intelligence and reporting to Headquarters CommandRegulating IT activities for section D3, I managed projects, equipment, and networks, as well as business intelligence and reporting. I also dispensed disaster support alongside National Guard units, including transporting medical staff to hospitals in major storm events including blizzards and hurricanes. During states of emergency, I served in command staff in the State Emergency Operations Center coordinating the military response to requests for support and directing fielded units for mission tasks. I also accomplished the same in the command staff for the National Guard Joint Operations Center at the Maryland Emergency Operations Center. Moreover, I trained Military Emergency Response Teams (MERT) on real-life situations pertinent to terrorism and natural and man-made disasters. I also served in command staff coordinating relief missions in Baltimore to deliver goods and supplies to affected residents during a summer weeks-long blackout with record high temperatures . Finally, I participated in engineering inspections of National Guard structures for the apportionment of money to conduct annual repairs and upgrades.

Us

In this role, I completed different technical functions, such as hardware repairs, full operating system support, and data disaster recovery. I also administered outstanding support to the tier 1 team as a tier 2 agent, ensuring the provision of reliable technical assistance. In accordance with that, I responded to advanced inquiries and concerns which were beyond the skills and knowledge of the first-level representatives.

In carrying out my daily tasks, I showcased my in-depth knowledge of Windows and Linux systems, including the prompt troubleshooting of issues impacting proprietary systems for large corporate tools, as well as databases used by thousands of global users. I also executed system-related tasks, such as installation and maintenance, to ensure that all computer systems ran smoothly and securely. Furthermore, I demonstrated my extensive understanding of information systems and computing solutions to effectively resolve complex issues daily.

Baltimore, Md, Us

During this period, I directed overall efforts for the server virtualization project and SAN/NAS installation. I also governed the VMWare virtual environment, including VRanger, as well as NetApp 2040 SAN/NAS for high availability and CIFS. Besides addressing help desk tickets, I managed and maintained server solutions, including domain controllers, Active Directory, Exchange, SQL, file replication (disaster recovery), terminal access (MS Terminal and Citrix), and file servers. I also architected backup solutions comprising library partitioning and designing and scheduling jobs for disaster recovery processes.

Baltimore, Maryland, Us

To fulfill my duties, I managed network administrators, programmers, and help desk personnel. I also led efforts for multiple projects, such as the entire development of a fiber-channel EMC CX400 SAN solution with backplane full-fiber and switches, as well as the selection and implementation of a robotic tape-library system for data backup. Apart from that, I headed the implementation and maintenance of various server solutions including, but not limited to, domain controllers, Active Directory, Exchange, SQL, file replication (disaster recovery), terminal access (MS Terminal and Citrix), and file servers. I also maximized communications with end-users via help desk tickets in support of the assigned help desk personnel while taking prime responsibility for all data backup activities and disaster recovery processes.

Cockeysville, Md, Us

As a member of a 3-person network implementation and special project team, I interfaced closely with onsite clients across Washington, DC to Edison, NJ to administer network infrastructure, end-to-end product implementation, and training support. I also deployed a mission-critical fax-server product for nationwide pharmaceutical firms to automatically process incoming orders. Aside from that, I oversaw connection and integration activities concerning network appliances, workstations, servers, networks, sub-networks, and remote access clients. I also facilitated a technical training program for network and computer service technicians.

Baltimore, Md, Us

During my tenure, I structured a comprehensive curriculum for a vast array of courses within the computer science department, particularly for the continuing education program. I also instructed both introductory and advanced courses including, but not limited to, HTML, web programming, electronic graphic design (e.g., Adobe Photoshop, Illustrator, Quark), e-commerce, web management, and Fireworks/Flash web design solutions. Furthermore, I prepared periodic assessments to evaluate student performance, utilizing data and findings to improve student learning outcomes.

Ph.D. Student, Cybersecurity

Master Of Science - Ms, Cybersecurity Technology

Bs, Information Systems

Computer/Information Technology Administration And Management, Minor In Philosophy