Michael Bills Email & Phone Number

New York, Ny, Us

Park Ridge, New Jersey, Us

Leader of Warehouse team for 3 facilities. Through superior leadership, establishes the goals & strategy for the team, drives world-class operational performance, and has overall responsibility for Safety, Quality, Productivity Machine Care, Sanitation and Maintenance, Cost and People. Drives operational performance and develops exceptional talent through hiring top talent, development activities and employment engagement initiatives.

• Direct logistics and warehouse operations for 2 facilities and have developed strategic plans to improve and maintain productivity, quality and efficiency of operations.• Direct all distribution services including receiving, put-away, packing/ shipping, returns, order fulfillment, transportation, inventory management, selection of vendors and purchasing for department and the distribution of finished goods.• Accountable for Logistics & Warehouse P&L; develop of annual budget to ensure facility executes to minimize expenses. • Oversee domestic and international transportation.• Establish, meet and exceed performance metrics (KPI’s) against operating plans and standards.• Developed inventory targets and strategies to optimize inventory turns while maintaining high fill rates.• Set overall development and implementation of specific short- and long-term strategies, including but not limited to: performance metrics; technology, systems and equipment; logistics planning and output; policies & procedures; organizational development, workforce planning and training efforts for continuous improvement.• Proactively manages and monitors warehouse space utilization, storage capacity and current and future storage requirements.• Lead, mentor, train and develop team members through clear and effective communication.• Looks beyond existing methodologies and own discipline to define and resolve complex problems.• Develops departmental plans, including business, production and/ or organizational priorities.• Analytical abilities to work through data, building tools to help solve problems and improve current processes.• Effectively interact and communicate across all levels of the organization and with external vendors.• Monitor supplier performance to assess ability to meet quality and delivery requirements.• Keep up-to-date on information and technology affecting functional area(s) to increase innovation and ensure compliance.

New York, New York, Us

• Spearhead Duty Drawback initiative, company savings of $430K.• Manage daily activities of Operations, Logistics and Customer Service. • Develop Time and Action Calendars• Oversee wholesale and retail shipping – warehousing and distribution• Inventory control for 3 facilities – Hong Kong, Netherlands and New Jersey• Invoice Coding and Approval for brokerage, warehousing and freight forwarders.• Dashboard reporting• Monitor KPI’s

Wharton, New Jersey, Us

• Recruited for abilities to successfully revitalize failing business units. • Manage a 3 Shift- 3PL operations - 500,000 sq. ft. facility.• Hands on P&L role in strategic planning and initiative management, multisite operations, recruitment and training (11 direct reports & 120+ in-direct reports), team building and project management.• Accountable for all SOP’s, KPI’s, shuttling, equipment, unionized and non-unionized personnel over 3 shifts.• An associate of the executive council for Union Negotiations – International Association of Machinists – 447 (March 2014).• Work with Kaizen’s 5s principles and 5 Whys Root Cause Analysis and implemented corrective action to aggressively address business growth issues.• Drive key metrics to achieve an increase in Productivity (LMS) and Load Shipping Compliance (LSC).• Responsible for meeting and increasing AIB Standards.• Accountable for maintaining and improving safety performance program (SHE).

• Managed day to day operations pertaining to Logistics/ Warehousing/ Inventory Management for 2 – 185,000 sq. ft. facilities.• Directly supervised a staff of 80+ employees.• Ensured efficient and economical performance in accordance with center/facility operating budgets, business plan and key performance indicators taking the appropriate actions to ensure the effective implementation and attainment of profit and daily, weekly, monthly and year-end goals and objectives.• Managed payroll and oversaw center/facility expenses and accounts payable practicing cost containment strategies.• Created and monitored key strategies developed for expense control.• Coordinated and scheduled shipments in compliance with vendor guidelines and regulations.• Designed and implemented quality assurance practices for client purchase order fulfillment process.• Perform and sign off on Quality Control checks on incoming goods and outgoing goods.• Identified and rectified all vendor compliance violations, including disputing Charge-backs.• Oversee 3PL facilities to ensure best practices are in place. • Knowledge in root cause analysis/problem solving and the ability to implement and drive corrective actions and efficiencies.• Take the initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.• Monitored customer vendor sites to get updates on new procedures and requirements (VCF).• Worked with heads of departments to improve processes and promote communication flows within teams to unify efforts and minimize redundancies.• Set departmental objectives and priorities for the future.• Managed work flow balancing the division of responsibilities amongst employees on each shift.• Managed daily manpower planning including assignment of responsibilities and work stations.• Lead ad-hoc requests and projects.• Developed and maintained positive and productive ongoing relationships with client group.

Responsible for all aspects of the company's ERP and warehousing strategy from identification and prioritizing of issues to conception and implementation of deliverables, functions and programs.

Managed warehouse operations in 175,000 sq. ft. facility for over 18,000 sku's.Directed five department managers (Receiving, Pick/Pack, Quality Control, Ticketing, and Shipping) and a diverse hourly staff of over 50 employees.Analyzed work flow and data; developed and implemented cost savings which resulted in changes in operational policies and procedures.Extensive logistics experience in warehouse operations, inventory control, product storage and order processing.Served as customer relations liaison for clients such as Nordstrom; ensure proper management of outsourced facilities, and with executive management to achieve overall maximum efficiency. Managed and analyzed overall efficiency of six outsourced facilities, working closely with public warehouse management and customer relations managers to meet company goals and objectives.Maintained constant communication with retail buyers regarding routing instructions, shipping details, extensions, substitutions, labeling and UPC tickets; and with traffic department to review in-transit reports, advance shipping notices, styles, etc.Ensured effective warehouse practices and procedures were maintained by reviewing production and labor daily; planned, monitored and delegated work assignments to efficiently handle daily priorities.Developed structured, hands-on training techniques for new personnel and oversaw training.

Managed warehouse finances: calculated shipping/freight charges, payroll, maintenance expenses, and overhead costs.Functioned as principal liaison between corporate office and warehouse facility.Hired, supervised and planned work schedules for warehouse personnel.Researched and implemented innovative and specialized equipment/techniques to maximize operations.Planned, coordinated and executed company's warehouse relocation.