Being a veteran in IT sales and operations for over 25 years, Mike has a solid understanding of how technology works and impacts businesses, employees and customers. He is the COO at Virima, developer of Virima™software as a service, which helps both technical and business decision makers manage their IT estate with innovative and efficient process management solutions.Virima helps IT organizations save money, reduce risk and improve service delivery through its IT asset management (ITAM) and IT service management (ITSM) solutions. Besides automating the process of hardware and software asset discovery, it specializes in relationship and dependency mapping to get a clear picture of the IT infrastructure in place. This facilitates the understanding of what IT assets actually exist, how they are configured and what has changed within the IT ecosystem.Virima delivers value to enterprise IT by automating critical functions and processes that help answer common but frustrating questions such as:• What do we have and why do we have it?• Is what we have compliant with our standards?• Can we demonstrate control over changes?• How can we minimize downtime or avoid it altogether?• Are we ready for the next audit?Virima helps solve many of these common IT challenges by eliminating guesswork, automating time-consuming processes and giving you full control over complex environments. The Virima solution includes:• Detailed Asset Discovery• Dynamic Dependency and Relationship Mapping• Automated Configuration Management Database (CMDB)• Complete IT Asset Management (ITAM)• Bi-directional integration with numerous IT Service Management (ITSM) platforms• Industry unique Virima Visual Impact Display (ViVID) and Autonomic Social DiscoveryFor over nearly a decade, Virima software has helped clients across many industries solve their toughest IT problems. If you're ready to eliminate much of the guesswork and bring a fresh approach to managing the complexities of IT support, security and Dev Ops at your organization, please message me or visit virima.com to learn more about our innovative software solutions.