Program Manager | Sr. It Project Manager
San Francisco, Ca, Us
Serving first as senior project manager, then as program manager, directed the concurrent work of dozens of IT specialists and vendors responsible for multiple IT projects' implementation and migration needs. Served as a senior solution and IT project manager for multiple complex IT projects for multiple business lines, as well as deputy program manager for a large state of California program, managed, led, directed, and governed complex technical projects from inception through to completion, and transition to operationalization. Received a letter of commendation from the State of California for my successful delivery, standard-setting collaboration with a diverse stakeholder community, and direction of multiple cross-functional teams.Created the solution development plan, defined governing frameworks and process groups, authored test management plans, and provided governance for all engineering, development, and testing staff. Formed, led, and mentored cross-functional teams for multiple projects to successful delivery. Conducted complex risk analysis, management, and communication services for dozens of projects and operational business units that led to marked improvement to program risk management. Led organizational change management campaigns associated with the program, and authored OCM documentation, led workshops, and designed and commonly presented multiple presentations to C-Level.Drove the comprehensive portfolio scope, schedule, budget governance mechanisms for the entire program; providing first-ever fully-digital portfolio-level control over these management domains. Responsible for managing individual projects as a senior technical project manager, producing IT and other complex technical solutions for state and federal agencies.
