Mike Boyd Cmgr Pcqi Certhe Email & Phone Number

London Area, United Kingdom

Providing Door Supervisor services for a well known pub chainCarry out checks of the site to identify, report & deal with any compromising security situations.Responsible for ensuring all areas are secure, whilst providing a high level of customer service.Maintaining professional & courteous presence on site & in the public areasBuild & maintain cooperative working relationships with the team, Client, Customers & the Public.

Quality Assured 4 building phases, in 3 locations of 3 ongoing Mission Critical, prefabricated modular data centre projects, resulting in a 90% reduction in rework & long term extension of contract with Tier 2 Data Centre manufacturer.Ensure full company compliance with ISO 9001:2015, achieving a 99% success rate in audits.Carry out investigations contributing to a 30% reduction in project delays due to quality issues.Joint Alliance Contract values of £250m each.

Surrey, England, United Kingdom

Lead a team of 40 subcontracted Steel Erecting professionals.Erect prefabricated modular structures, ensuring timely project completion & meeting high safety standards, resulting in a 30% increase in productivity with 10% reduction in project costs.Mastered rigging & hoisting for safe steel assembly with 650t / 750t mobile cranes, working at heights, demonstrating exceptional technical skills, achieving a 0% accident record.

London Area, United Kingdom

Quality Assured 4 building phases, in 3 locations of 3 ongoing Mission Critical, prefabricated modular data centre projects, resulting in a 90% reduction in rework & long term extension of contract with Tier 2 Data Centre manufacturer.Ensure full company compliance with ISO 9001:2015, achieving a 99% success rate in audits.Carry out investigations contributing to a 30% reduction in project delays due to quality issues.Joint Alliance Contract values of £250m each.

Overall responsibility for Quality across the business, specifically Quality Management System.Creating & implementing best practice quality vision, strategy, policies, processes & procedures to improve business performance.Ensuring that quality strategies & processes are in place to meet business objectives & operational needs in terms of price, quality & delivery targets, which enables the company to compete effectively in the market & in a sustained manner.Evaluating challenges… Show more Overall responsibility for Quality across the business, specifically Quality Management System.Creating & implementing best practice quality vision, strategy, policies, processes & procedures to improve business performance.Ensuring that quality strategies & processes are in place to meet business objectives & operational needs in terms of price, quality & delivery targets, which enables the company to compete effectively in the market & in a sustained manner.Evaluating challenges faced by the business, taking action to mitigate risks & develop opportunitiesCreating business strategy & annual budget process. Show less

United Kingdom

Responsible for collecting revenue from customers travelling without tickets.Assisting in the day to day operation of the automatic ticket barriers.Ensured customer security & responded to customer enquiries & inspected / issued tickets.Addressed customer needs in times of service disruption.Ensuring the professional appearance of the gateline area was clean & clear for customers.Provided assistance & coordinated with authorities for emergency k& crime… Show more Responsible for collecting revenue from customers travelling without tickets.Assisting in the day to day operation of the automatic ticket barriers.Ensured customer security & responded to customer enquiries & inspected / issued tickets.Addressed customer needs in times of service disruption.Ensuring the professional appearance of the gateline area was clean & clear for customers.Provided assistance & coordinated with authorities for emergency k& crime investigations.Sold tickets via a mobile ticket machines & associated accountancy processes. Show less

Windsor, England, United Kingdom

Provided traffic management / security services on the land of high profile Ultra High Net Worth Individuals, working closely with Interior Designers / Architects, conducting daily site patrol checks, resulting in a 100% reduction in security incidents / 95% increase in client satisfaction.Communicated effectively with the main UHNWI client / Project Managers on a daily basis, building strong relationships, achieving a 95% client satisfaction rating.Contract Value: £1.5m.

London Area, United Kingdom

Identified & addressed non-conformances, non-compliances & areas for improvement onsite.Identified root causes, corrective actions & preventive measures ensuring timely resolution. Eliminated safety hazards & managed risks by implementing, improving & maintaining QHSE policies, processes, procedures & systems contributing to a 20% reduction in errors, 0% accidents.Using RICOH THETA 360 camera, created visual records for Quality Assurance, achieving a 95% accuracy rate in MEP asset… Show more Identified & addressed non-conformances, non-compliances & areas for improvement onsite.Identified root causes, corrective actions & preventive measures ensuring timely resolution. Eliminated safety hazards & managed risks by implementing, improving & maintaining QHSE policies, processes, procedures & systems contributing to a 20% reduction in errors, 0% accidents.Using RICOH THETA 360 camera, created visual records for Quality Assurance, achieving a 95% accuracy rate in MEP asset management. Conducted regular Health & Safety checks on site.Joint Venture Contract value: £200m. Show less

Portsmouth, England, United Kingdom

London, England, United Kingdom

Leading a team of 50 for collaborative change to excel using PRINCE 2 / SCRUM Methodology. Pioneered a 3 phase life cycle consultancy expansion project plan. Transformed service engagement using social media. Redesigned internal productivity system for process improvement. Presented results focused, stakeholder meetings with status updates to gather lessons learned on Zoom.

Quantity Surveying, Level 4

Management And Leadership Level 5, Organizational Leadership

Strategic Quality Management, Business Administration And Management, General