Michael Boysen

Michael Boysen Email and Phone Number

Managing Director of Disruptive Innovation @ Practical Jobs-to-be-Done
Atlanta, GA, US
Michael Boysen's Location
Atlanta Metropolitan Area, United States, United States
About Michael Boysen

Are you struggling to differentiate your services and experiences from competitors? Unsure about identifying user segments for tailored interface design? Finding it hard to capture and understand user feedback?(keep reading)When I left big banking for technology, I faced issues with unstable requirements gathering, a common problem in the late 90s when technology projects frequently failed. I also observed users deviating from prescribed solutions, much like prospects on their unique journeys. Basically, business executives were wasting money, but didn't realize it until after it was wasted!Amidst the chaos, I discovered a solution that can benefit you today—a better way to understand your customers' needs.If you're a UX or CX designer or lead an organization, and you are:❌ Frustrated by inadequate user research and a lack of data-driven insights for diverse user segments?❌ Constrained by limited project funding and lengthy, unproductive timelines?❌ Seeking a reliable, scalable solution that eliminates unnecessary costs and delivers desired outcomes?Introducing "Practical Jobs-to-be-Done."With "Practical Jobs-to-be-Done," you'll:✅ Never struggle to prioritize pain points or miss critical insights.✅ Establish performance benchmarks for competitive analysis and credibility.✅ Become an industry leader, earning trust and support from leadership.My unique approach, combined with unique automation that I’ve designed myself, makes this accessible to any-sized company.Don't take my word for it; hear from industry experts:"I have had a look at Michael Boysen's Masterclass... so good that I am adopting the Jobs-to-be-one prompts for my own innovation work." - Dr. Graham Hill, Founder Janus SVP | Former Strategyn"This masterclass is not only a leading example of powering JTBD with AI but also how AI can transform business... I can heartily recommend this course." - Jim Kalbach, Author of The Jobs to be Done Playbook | Chief Evangelist at MuralReady to learn more? Visit www.pjtbd.com for all the details.P.S. Take action today! Schedule a complimentary introductory call to kickstart your journey towards designing lasting customer experiences. https://jtbd.one/introductory-call

Michael Boysen's Current Company Details
Practical Jobs-to-be-Done

Practical Jobs-To-Be-Done

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Managing Director of Disruptive Innovation
Atlanta, GA, US
Michael Boysen Work Experience Details
  • Practical Jobs-To-Be-Done
    Managing Director Of Disruptive Innovation
    Practical Jobs-To-Be-Done
    Atlanta, Ga, Us
  • Practical Jobs-To-Be-Done
    Managing Director And Digital Innovation Leader
    Practical Jobs-To-Be-Done Apr 2023 - Present
    I help companies of all sizes, not just the ones that can afford expensive and invasive consulting engagements, to say goodbye to guesswork, and say hello to informed decisions that support their growth objectives. We do it faster, far less expensively, and with greater precision.
  • Publicis Sapient
    Sr. Principal - Tech Strategy
    Publicis Sapient Mar 2022 - Mar 2023
    Boston, Massachusetts, Us
  • T-Mobile
    Senior Manager - Consumer Innovation & Strategy
    T-Mobile Oct 2020 - Mar 2022
    Bellevue, Wa, Us
    Building a consumer innovation and insights factory like nothing you've seen before
  • Strategyn
    Director - Digital Innovation And Growth Strategy
    Strategyn Oct 2017 - Dec 2019
    Denver, Colorado, Us
    As a Director at Strategyn my time was divided between managing client-facing product innovation and growth strategy projects and developing new digital platforms internally. I also dedicated myself to mastering Strategyn's extraordinarily successful method called Outcome-Driven Innovation. I consulted with large global Enterprises in industries such as Medical, Technology, Defense, Social Media, and Automotive.Accomplishments:• Defined a 3-segment market for Strategyn demonstrating where to pursue new and scalable growth opportunities• Spearheaded the implementation of a new revenue model (one of the 3 segments), supporting technology, and content development moving Strategyn into the digital education market• Developed thought leadership and tools used by Strategyn and their clients; e.g., The popular Jobs-to-be-Done Canvas and How to Get Results from Jobs-to-be-Done Interviews
  • Ey
    Managing Consultant And Digital Transformation Leader At A Big 4
    Ey Jul 2014 - Oct 2017
    London, Gb
    Strategic hire at a Big 4 consultancy to assist in establishing the Digital and Emerging Technology practice (a pillar of Performance Improvement). I worked with Executive Management at some of the largest enterprises in North America and led cross-discipline teams spanning from Strategy to IT. I excelled in bringing a new lens to problem-solving in a fast-paced environment, in some of the largest global Enterprises. I solved complex problems in industries such as Media & Entertainment, Automotive, Public Utility & Energy, Human Resources, and Technology well into the Fortune 50.Accomplishments:• Led a team in a Fortune 100 technology client to assess and rationalize their business processes and technology in a multi-tiered technical support operation• Saved a Fortune 500 Enterprise in the human resources industry from having to re-platform to a new configure, price, quote (CPQ) solution, defined a strategic digital road map to enable an accelerated global roll-out• Facilitated a cross-functional understanding in a Fortune 50 media & entertainment enterprise regarding the underlying challenges they faced in becoming customer-centric
  • Blytheco
    Director Of Strategic Customer Relationship Management (Crm) And Digital Innovator
    Blytheco Jul 2009 - Jul 2014
    Irvine, California, Us
    As a Director at Blytheco my time was divided between leading front/back office digital transformation projects, developing internal systems to accelerate cash flow, and developing new services to replace those we were losing as we moved from on-premise to cloud-based digital technology.Accomplishments:• Simplified procedural complexity, eliminated errors and gaps, and significantly accelerated annual cash flows by developing an automated client re-billing system• Developed resalable front-to-back office real-time integration packages that allowed Blytheco to enhance their margins by eliminating duplicative development efforts• Solidified relationships with integration technology partners and developed new consulting services which focused on integrating systems over customizing individual systems
  • Syncsite Inc.
    Senior Managing Consultant And Crm Technology Innovator
    Syncsite Inc. Jun 2007 - Jul 2009
    Treasure Island, Fl, Us
    As a Senior Managing Consultant at Syncsite, I worked with clients to personalize their front office technology, design business intelligence and transactional reporting, and also developed innovative workflow management and rules engines to simplify user experiences.• Designed and developed a solution which allowed a major client’s end users to create customized advanced workflow routings across entities using a custom rules and configuration engine
  • Extremely Productive
    Senior Managing Consultant And Crm Technology Innovator
    Extremely Productive 2006 - 2007
    As a Senior Managing Consultant at Extremely Productive, I worked with clients to personalize their front office technology, design business intelligence and transactional reporting, and also developed innovative workflow management and rules engines to simplify user experiences
  • Employers Select Plan Agency Inc.
    Director Of Crm And Information Services In The Insurance Industry
    Employers Select Plan Agency Inc. Jan 2003 - Jan 2006
    As a Director at Employers Select Plan I divided my responsibilities solving business problems with technology for a General Insurance Agency, A General Benefits Agency and a Retail Insurance and Benefits Agency. I selected emerging technologies in order to provide the business with a competitive advantage while enabling the ability to scale the business.• Led a right-channeling effort to migrate retail agents off costly inbound phone channels and to accept an outbound, automated alternative increasing operational capacity by 85% in the first week of deployment• Migrated a complex business from a one-dimensional technology to a custom multi-dimensional solution to run their entire end-to-end operations

Michael Boysen Skills

Crm Strategy Strategic Planning Competitive Analysis Consulting Management Management Consulting Enterprise Software Leadership Customer Experience Thought Leadership Business Strategy Business Intelligence Business Process Project Management Professional Services Analysis Business Process Design Business Analysis Strategic Partnerships Start Ups Business Development Integration Lead Generation Strategic Consulting Solution Selling Customer Satisfaction Customer Service Mergers And Acquisitions Product Management Innovation Go To Market Strategy Customer Retention Customer Value It Strategy Crm Strategy Customer Relations Customer Centricity Outcome Driven Innovation Value Networks Customer Value Management

Michael Boysen Education Details

  • Washington & Jefferson College
    Washington & Jefferson College
    Economics

Frequently Asked Questions about Michael Boysen

What company does Michael Boysen work for?

Michael Boysen works for Practical Jobs-To-Be-Done

What is Michael Boysen's role at the current company?

Michael Boysen's current role is Managing Director of Disruptive Innovation.

What is Michael Boysen's email address?

Michael Boysen's email address is mb****@****ent.com

What is Michael Boysen's direct phone number?

Michael Boysen's direct phone number is +167831*****

What schools did Michael Boysen attend?

Michael Boysen attended Washington & Jefferson College.

What are some of Michael Boysen's interests?

Michael Boysen has interest in Innovation, Crowdsourcing, Social Crm, Barbecue, Customer Development, Customer Acquisition, Product Development, Jobs To Be Done, Customer Relationship Management (Crm), Outside.

What skills is Michael Boysen known for?

Michael Boysen has skills like Crm, Strategy, Strategic Planning, Competitive Analysis, Consulting, Management, Management Consulting, Enterprise Software, Leadership, Customer Experience, Thought Leadership, Business Strategy.

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