Michael Brenes Email & Phone Number

Alajuela, Costa Rica

* Create a business from scratch based on people needs (Stop smoking cigarettes)* Create business planning and marketing planning to present information to customers via Instagram, web page: www.mikesbros.com and Facebook: https://www.facebook.com/mikesbros/* Build a laboratory based on the current health department requirements* Hire employees based on.

Heredia, Costa Rica

* Lead, developed and tracked corporate images build projects, plans, dependencies, paths and coordinate with every stakeholder involved in the process, those who provide applications like VPN, SCCM, Office packs and so on.* Lead, scheduled and managed meetings to communicate new features in corporate images and the whole process from develop to production.

Heredia, Costa Rica

* Face to face and End to End customer support and troubleshooting to end user customers, managing accounts, internal clients (VPs, Directors, high executives) including multiple products such as Windows, Office, backup, hardware, software and VPN solutions.* Hardware Inventory and Monitoring tools development* Troubleshoot and repair hardware issues.

Heredia, Costa Rica

* Windows Support.* Encryption and backup tools.* Support for Office suites.* Remote access and Networking to HP, Cisco VPN and SSL VPN support.* Business Applications (Install, account unlocks and password resets).* Ticketing for hardware and local support.* Hardware management and inventory.* Created applications to help simplify troubleshooting.

English C1 Certificate, English Language And Literature, General, Certificate

Activities and Societies: English spoken and written level C1

Certificate Presentation Skills, Speech Communication And Rhetoric, Certificate

Activities and Societies: Certificate Presentation Skills The course is based on how to drive effective communication with large audiences.

Certicate, Computer And Information Sciences, General, Certificate

Activities and Societies: Windows configuration and maintenance Windows setup, registry, networking, structure, troubleshooting, windows.

Certificate In Computer Assembly, Computer Hardware Engineering, Certificate

Activities and Societies: Computer Assembly Computer hardware, new computer technologies and methodologies, computer hardware interaction.

Aws Certified Cloud Practitioner (Clf-C01), Computer And Information Sciences And Support Services, Certificate

Activities and Societies: AWS Certified Cloud Practitioner (CLF-C01)

Aws Certified Data Analytics – Specialty (Das-C01), Computer And Information Sciences And Support Services, Certificate

Activities and Societies: AWS Certified Data Analytics – Specialty (DAS-C01)

Project Management Fundamentals – Pmf, Project Management, Certificate

Building Client Relationships - Ilt, Marketing, Certificate

Certificate 2V0-21.20 Professional Vmware Vsphere 7.X, Information Technology

Vmware vSphere ESXi