AeroLeads people directory · profile
Michael Edward Broda Email & Phone Number
Lead Workforce Planner
at
OppFi
1 work email found
@kronos.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Lead Workforce Planner
Location
Greater Indianapolis, United States, United States
Company size
Who is Michael Edward Broda? Overview
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Quick answer
Michael Edward Broda is listed as Lead Workforce Planner at OppFi, a company with 459 employees, based in Greater Indianapolis, United States, United States. AeroLeads shows a work email signal at kronos.com and a matched LinkedIn profile for Michael Edward Broda.
Michael Edward Broda previously worked as Senior Workforce Management Business Consultant at Elevance Health and Manager, Workforce Management at Elevance Health. Michael Edward Broda holds B.S., Telecommunications from Ball State University.
Company email context
Email format at OppFi
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{first_initial}{last}@kronos.com
76% confidence
AeroLeads found 1 current-domain work email signal for Michael Edward Broda. Compare company email patterns before reaching out.
Profile bio
About Michael Edward Broda
Workforce Manager and Key Performance Analyst with 20 years experience in all aspects of Performance, Budgeting, Management and Technology Implementation and Administration. Highly skilled in identifying trends, assessing impacts, and recommending business strategies based on key performance metrics analysis. Extensive experience in forecasting, scheduling and performance tracking including long range planning and manpower budgeting on a regional level for multiple Fortune 500 companies.
Listed skills include Call Centers, Telecommunications, Management, Vendor Management, and 21 others.
Current workplace
Michael Edward Broda's current company
Company context helps verify the profile and gives searchers a useful next step.
Oppfi
10 roles
Michael Edward Broda work experience
A career timeline built from the work history available for this profile.
Senior Workforce Management Business Consultant
CurrentWorking as part of the WFM Leadership Team, I direct the structure and management of all KPI reporting for Contacts, Compliance and Agent metrics as well Intraday Staffing Analysis Intelligence. I have built and managed the Intelligence segment of the Government Business Division of Workforce Management as well as guide and manage change control for all.
Feb 2024 - Present
Manager, Workforce Management
Workforce Manager for Government Business DivisionManaged/Directed Forecasters, Schedulers and Real Time Analysts as well created the Intraday Reporting and Intelligence Team. Project Lead and directed best practices configuration for the current NICE Workforce Management Platform.
Apr 2021 - Feb 2024
Workforce Management Consultant
Workforce Management Systems consulting, engineering, implementation and integration-Guided Several Wells Fargo Lines of Business through the transition to new Aspect Workforce Management from NICE Workforce Management.-Guided best practices for configuration and integration of the Workforce Management System-Trained Users on all modules in the WFM.
Apr 2020 - Apr 2021
Workforce Optimization Engineer
Sep 2019 - Apr 2020
Sr. Workforce Management Engineer
Managed Aspect Contact Center Client Implementations for Workforce ManagementConsulted with client Workforce Managers on best practices for managing contact center workforce and identifying key metrics impactsTrained clients on the configuration and day to day use of Aspect Workforce Management Forecasting, Scheduling, TrackingTraveled to client sites to.
Mar 2013 - Aug 2019
Wfm/Resource Desk Manager, Commercial Account And Technical Services
Adt Security/Tyco Integrated Security
Managed Workforce Management and Business Analytics Team for Billing and Technical Business units Consulted/Coached Contact Center Employees and Managers on key metrics impacts and how to best assess contact center agent behaviorPerformed call volume forecasting, Agent/FTE requirements forecasting, project forecasting/resource estimationsManaged Timesheet.
Nov 2010 - Mar 2013
Workforce Management And Business Analytics Manager
Hired, managed and trained forecasters, schedulers and analysts for the Midwest RegionCoached contact center agents and managers on key metrics, performance and agent behaviorDeveloped short, mid and long range forecasts, budgets and schedules and provided data analysisKey vendor contact for contact center technologies and outsourcersProduced compliance.
Jul 1997 - Nov 2010
Outbound Manager
Payless Builders, Inc
Managed Outbound Call Center of 10-15 Direct Marketing Agents. Hired, developed and trained marketing agents, designed incentive and commission structures, maintained and compiled key metrics on all agents and the department.
Jan 1994 - May 1997
Contract Production Assistant
Wish Tv, Indianapolis, In (Cbs Affiliate)
Production assistant on Afternoon and Evening Newscasts, "Sports Locker,"and various other specialty news events and programsDuties: Operated Cameras, Operated Soundboard, Served as Floor Director, Prepared Scripts.
Jan 1994 - Mar 1996
2 education records
Michael Edward Broda education
B.S., Telecommunications
Diploma, Journalism
Leo Jr/Sr High School
FAQ
Frequently asked questions about Michael Edward Broda
Quick answers generated from the profile data available on this page.
What company does Michael Edward Broda work for?
Michael Edward Broda works for OppFi.
What is Michael Edward Broda's role at OppFi?
Michael Edward Broda is listed as Lead Workforce Planner at OppFi.
What is Michael Edward Broda's email address?
AeroLeads has found 1 work email signal at @kronos.com for Michael Edward Broda at OppFi.
Where is Michael Edward Broda based?
Michael Edward Broda is based in Greater Indianapolis, United States, United States while working with OppFi.
What companies has Michael Edward Broda worked for?
Michael Edward Broda has worked for Oppfi, Elevance Health, Wells Fargo (Contract), Vortalsoft Inc., and Adt Security/Tyco Integrated Security.
How can I contact Michael Edward Broda?
You can use AeroLeads to view verified contact signals for Michael Edward Broda at OppFi, including work email, phone, and LinkedIn data when available.
What schools did Michael Edward Broda attend?
Michael Edward Broda holds B.S., Telecommunications from Ball State University.
What skills is Michael Edward Broda known for?
Michael Edward Broda is listed with skills including Call Centers, Telecommunications, Management, Vendor Management, Integration, Leadership, Team Building, and Contact Centers.
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