Michael Brown

Michael Brown Email and Phone Number

Account Manager | Customer Success Manager | Relationship Builder | Expert in Client Retention & Strategic Communication | Data-Driven Account Management | Proven TrackRecord in Driving Business Growth
Michael Brown's Location
Eugene, Oregon, United States, United States
Michael Brown's Contact Details

Michael Brown personal email

About Michael Brown

Dedicated Customer Success / Account Manager experience in building strong client relationships and ensuring exceptional service. I thrive on helping clients achieve their goals, demonstrated by a 97% retention rate and a consistent track record of exceeding quarterly targets. I'm passionate about understanding client needs and collaborating with cross-functional teams to deliver tailored solutions. My approach combines proactive outreach, data-driven insights, and strategic planning to drive customer satisfaction and success. Let's connect and discuss how I can bring value to your team and elevate client experiences!

Michael Brown's Current Company Details

Account Manager | Customer Success Manager | Relationship Builder | Expert in Client Retention & Strategic Communication | Data-Driven Account Management | Proven TrackRecord in Driving Business Growth
Michael Brown Work Experience Details
  • Inmarket
    Account Manager (Customer Success Team, Media)
    Inmarket Apr 2021 - Oct 2024
    Built strong relationships with key client executives, creating media plans that aligned with KPIs. Identified upsell opportunities as the primary contact for daily communication and streamlined cross-department collaboration to manage multiple advertising campaigns effectively. • Achieved a 95% success rate in quarterly goals and maintained a 97% clientretention rate.
  • Red-Spark.Com
    Account Manager
    Red-Spark.Com Aug 2018 - Jun 2020
    Philadelphia, Pennsylvania, United States
    Fostered strong client relationships and collaborated with RTX Platform Product teams to advocate for client needs. • Achieved 96% client retention and managed renewals for 40+ accounts quarterly.
  • Adiant
    Senior Account Manager
    Adiant Dec 2013 - Jul 2018
    Somerville, New Jersey, United States
    Managed a diverse portfolio of Native/Captcha advertising accounts across AdBlade/IndustryBrains/Solve Media platforms for leading brands like McDonald's and Wells Fargo. Cultivated strong relationships with major advertising agencies, including Universal McCann and Digitas. Collaborated with Product and Ad Operations teams to driveplatform enhancements based on client feedback.• Achieved highest book of business value among Client Success Managers forthree consecutive years.
  • Cawood
    Digital Marketing Manager
    Cawood Dec 2010 - Dec 2013
    Eugene, Oregon Area
    • Managed/consulted with clients on SEO, SEM, social media campaigns• Copy writing, copy editing for web, print, television, radio advertising• PR coordination with local and national media
  • Heroweb Marketing & Design
    Digital Marketing Director
    Heroweb Marketing & Design Jun 2009 - Dec 2010
    Springfield, Oregon, United States
    • Supervised SEM and SEO campaigns for 30+ clients• Authored HEROweb weekly marketing blog posts; monthly email marketing blasts• Executed business-to-business outreach to increase awareness in marketing and web development services
  • Marchex
    Senior Media Account Manager
    Marchex May 2004 - Jun 2009
    Eugene, Oregon, United States
    • Successfully oversaw SEM campaigns for brand advertisers including Best Buy, Radisson Hotels, ShopNBC, Kenneth Cole, Sam Ash Music• Analyzed SEM/CSE campaign performance vs client KPIs and teamed with product engineers to optimize accordingly• Led daily conference call presentations with C-level managers

Michael Brown Skills

Sem E Commerce Marketing Seo Social Media Marketing Digital Marketing Ppc Search Advertising Online Advertising Web Analytics Advertising Crm Web Marketing Email Marketing Integrated Marketing Online Marketing Content Strategy Google Adwords Mobile Marketing Google Analytics Social Media Strategist Facebook Social Media Consulting Organic Search Local Search Copy Editing Affiliate Marketing Blogging Public Relations Press Releases Social Media Marketing Strategy

Michael Brown Education Details

Frequently Asked Questions about Michael Brown

What is Michael Brown's role at the current company?

Michael Brown's current role is Account Manager | Customer Success Manager | Relationship Builder | Expert in Client Retention & Strategic Communication | Data-Driven Account Management | Proven TrackRecord in Driving Business Growth.

What is Michael Brown's email address?

Michael Brown's email address is mi****@****hoo.com

What schools did Michael Brown attend?

Michael Brown attended University Of Oregon.

What skills is Michael Brown known for?

Michael Brown has skills like Sem, E Commerce, Marketing, Seo, Social Media Marketing, Digital Marketing, Ppc, Search Advertising, Online Advertising, Web Analytics, Advertising, Crm.

Not the Michael Brown you were looking for?

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    Vp Of Digital Analytics
    St Louis, Mo
    7
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    New York City Metropolitan Area
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    Greater Pittsburgh Region

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