Mike Burtner Email and Phone Number
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Mike Burtner phone numbers
I am a Salesforce Technical Leader with a proven track record in program and project management, implementation, and strategic consulting across Sales, Service, and Experience Clouds. With over 30 years of IT experience, including 8 years of military service, I specialize in leading complex Salesforce initiatives that enhance business operations and customer engagement.My expertise spans the recruiting, staffing, non-profit, IT, and enterprise application verticals, where I’ve delivered impactful Salesforce solutions that drive efficiency and innovation. My hands-on experience includes working with enterprise-level clients to deliver tailored solutions that meet their unique needs, from system integration to data architecture and user management. I'm passionate about driving technical excellence and delivering value through Salesforce's powerful ecosystem.
Crosspoint Human Services
View- Website:
- vermilion.il.us
- Employees:
- 34
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Crosspoint Human ServicesIndianapolis, In, Us
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Salesforce Implementation ManagerTargetrecruit Jun 2023 - Oct 2024Houston, Tx, UsSpearheading Salesforce implementation projects, enhancing client engagement and system integration for recruiting and staffing clients.Managed Salesforce data architecture, user licenses, and security protocols to ensure seamless operations.Delivered customized Salesforce solutions for enterprise clients, improving process efficiency and customer satisfaction.Optimized Salesforce Instances and Sandbox management, reducing implementation timelines by 20%. -
Salesforce Consultant / PmSilverline Jan 2022 - Mar 2023New York, Ny, UsLed the development of a Salesforce application that streamlined document forensic operations, achieving 30% faster processing times.Directed Salesforce Health Cloud projects, delivering solutions that improved patient data management and compliance with HIPAA regulations.Managed delivery of Salesforce solutions using Agile, ensuring projects met client requirements on time and within budget. -
Salesforce Business Analyst, Healthcare And Life SciencesSilverline Jan 2022 - Jun 2022New York, Ny, UsI am part of a team that leverages insight acquired through 10+ years in the business and thousands of engagements, along with real-world expertise gained across the Healthcare industry, including: provider, payer, medical devices, and life sciences.
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Salesforce Small Business ConsultantSalesforce Sep 2020 - Jan 2023San Francisco, California, UsAs an Advisor to Small Business Owners who use the Salesforce Small Business Platform, we provide the coaching, administration and development expertise to help small businesses thrive and grow -
Salesforce Business AnalystBrite Systems Jan 2021 - Aug 2021Washington, District Of Columbia, UsAnalyst, Salesforce Center of Excellence (CoE), US Department of Housing and Urban Development (HUD)Documented and aligned business and technical requirements with client goals, ensuring successful implementation of Salesforce solutions.Led the design and delivery of Salesforce solutions for non-profit organizations, enhancing service delivery and participant engagement. -
Senior Business Systems AnalystIndiana Department Of Health Sep 2019 - Jan 2021Indianapolis, Indiana, UsIndiana Children's Special Health Care Services provides supplemental medical coverage to help families of children who have serious, chronic medical conditions, age birth to 21 years of age, who meet the program's financial and medical criteria, pay for treatment related to their child's condition. -
Technical Project ManagerRobert Half Mar 2018 - Aug 2019Menlo Park, Ca, UsProject management with top-down oversight from inception to completion.As a project manager, I develop project plans that meet client needs with company goals.I coordinate team managers and technical personnel throughout all stages of the project. -
Information Technology ConsultantRobert Half Mar 2017 - Mar 2018Menlo Park, Ca, Us
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Technical Project ManagerProwess Consulting Llc Jan 2016 - Nov 2016Bellevue, Washington, UsProgram manager for Microsoft IT (MSIT) ExpressRoute portal● Led global development and QA team (25 members - US/UK & Asia)● Managed development of a portal for MS ExpressRoute, which connects Azure subscribers to Microsoft resources via high-speed, data-center- peered connections.● Developed change management and ticketing procedures in Visual Studio Pro and SharePoint.● Implemented PowerBI modeling of usage scenarios and delivery of UX metrics to Executive Team. -
Senior Implementation ManagerImpact Presence Aug 2014 - Jan 2016● Led Implementation Team, 20+ members, in Saleforce, PCRecruiter, SaaS deployments ● Oversight of sales and technical operations in enterprise solution implementation: IP Telephony, Storage Area Networks, Cloud Computing● Consulted in SMB market space on IT infrastructure, Business Continuity and Disaster Recovery.● Managed projects averaging $500K budget, 3-6 month duration, global developer and engineer team.● Provided subject-matter expertise in BC/DR, PCI/HIPAA compliance, Cloud migration and security. -
Customer EngineerNcr Corporation Nov 2011 - Jul 2014Atlanta, Georgia, UsPoint of Sale, PC / Server & Networking SupportATM Engineering, Support and Field ServiceProject Planning and Fulfillment for Deployment of Hardware and ServicesFortune 100 Retail Clients and Major Banks -
It Operations AnalystStaffing Productivity Resources, Llc Oct 2005 - Oct 2011StaffingPR provides value-added services to clients using the PCRecruiter SaaS, including Best Practices methodology training. I led a team of engineers who implemented enterprise software solutions and analyzed processes for continual improvement.● Development, contracting and fulfillment of web and live training programs.● Managed SQL-based CRM/Applicant Tracking System implementation for 20+ staffing clients.● Consulted on all aspects of web presence, social media, SEO for executive search firms.
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It Project ManagerMrinetwork Jan 2001 - Sep 2005Goose Creek, South Carolina, Us● Managed development of time tracking and reporting system for SHPS, Inc.: Barcode-based end-to-end process analysis of document fulfillment operation. 6-month software design, coding & implementation project.● Business Analyst for nationwide Xerox Managed Print Initiative project – analysis of customer digital print operations. -
Project ManagerDanka Office Imaging Jun 1997 - Dec 2000UsI was promoted from Network Systems Engineer, to manage the implementation of print and document imaging systems solutions throughout the Midwest.● Clients included Blue Cross/Blue Shield, IL and KY Farm Bureaus● Worked with 25 clients throughout Midwest, 24/7/365 high-availability print-on-demand environments -
Network Systems EngineerDanka Office Imaging Aug 1994 - May 1996Us● Managed technical pre-sales and post-sale support for 20-member sales team with $7.5M annual sales.● Provided consultation and paid engineering services for clients‘ printing solutions. ● Developed scanning, OCR, printing and binding solutions for 250 customers in IN/OH/KY area ● Traveled 75%, to clients in all vertical market areas, including healthcare, government and industrial.
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Us MarineUs Marine Corps 1982 - 1989Washington, Dc, UsInternational diplomacy and housekeeping
Mike Burtner Skills
Mike Burtner Education Details
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Ivy Tech Community CollegeComputer Systems Networking And Telecommunications -
Trailhead By SalesforceSalesforce Crm
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Salesforce Pathfinder Training ProgramSalesforce Administration
Frequently Asked Questions about Mike Burtner
What company does Mike Burtner work for?
Mike Burtner works for Crosspoint Human Services
What is Mike Burtner's role at the current company?
Mike Burtner's current role is Salesforce Project & Product Manager | Business Consultant | Expert in Health, Sales, Service & Community Clouds | Strategic Leadership in IT, Non-Profit, and Staffing Industries.
What is Mike Burtner's email address?
Mike Burtner's email address is mi****@****fhc.org
What is Mike Burtner's direct phone number?
Mike Burtner's direct phone number is +131727*****
What schools did Mike Burtner attend?
Mike Burtner attended Ivy Tech Community College, Trailhead By Salesforce, Salesforce Pathfinder Training Program.
What are some of Mike Burtner's interests?
Mike Burtner has interest in Science And Technology, Arts And Culture.
What skills is Mike Burtner known for?
Mike Burtner has skills like Networking, Technical Support, Management, Servers, Data Center, Vmware, Network Engineering, It Management, Software Installation, Troubleshooting, Recruiting, Ip.
Who are Mike Burtner's colleagues?
Mike Burtner's colleagues are Maria Selina Johnson, Linda Rudy, Tina Dickey, Rachel Cravens, Dawn Richardson, Michelle Nelson, Lcsw, Donna Cook.
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