Mike Burtner Email & Phone Number

Indianapolis, In, Us

Houston, Tx, Us

Spearheading Salesforce implementation projects, enhancing client engagement and system integration for recruiting and staffing clients.Managed Salesforce data architecture, user licenses, and security protocols to ensure seamless operations.Delivered customized Salesforce solutions for enterprise clients, improving process efficiency and customer satisfaction.Optimized Salesforce Instances and Sandbox management, reducing implementation timelines by 20%.

New York, Ny, Us

Led the development of a Salesforce application that streamlined document forensic operations, achieving 30% faster processing times.Directed Salesforce Health Cloud projects, delivering solutions that improved patient data management and compliance with HIPAA regulations.Managed delivery of Salesforce solutions using Agile, ensuring projects met client requirements on time and within budget.

New York, Ny, Us

I am part of a team that leverages insight acquired through 10+ years in the business and thousands of engagements, along with real-world expertise gained across the Healthcare industry, including: provider, payer, medical devices, and life sciences.

San Francisco, California, Us

As an Advisor to Small Business Owners who use the Salesforce Small Business Platform, we provide the coaching, administration and development expertise to help small businesses thrive and grow

Washington, District Of Columbia, Us

Analyst, Salesforce Center of Excellence (CoE), US Department of Housing and Urban Development (HUD)Documented and aligned business and technical requirements with client goals, ensuring successful implementation of Salesforce solutions.Led the design and delivery of Salesforce solutions for non-profit organizations, enhancing service delivery and participant engagement.

Indianapolis, Indiana, Us

Indiana Children's Special Health Care Services provides supplemental medical coverage to help families of children who have serious, chronic medical conditions, age birth to 21 years of age, who meet the program's financial and medical criteria, pay for treatment related to their child's condition.

Menlo Park, Ca, Us

Project management with top-down oversight from inception to completion.As a project manager, I develop project plans that meet client needs with company goals.I coordinate team managers and technical personnel throughout all stages of the project.

Menlo Park, Ca, Us

Bellevue, Washington, Us

Program manager for Microsoft IT (MSIT) ExpressRoute portal● Led global development and QA team (25 members - US/UK & Asia)● Managed development of a portal for MS ExpressRoute, which connects Azure subscribers to Microsoft resources via high-speed, data-center- peered connections.● Developed change management and ticketing procedures in Visual Studio Pro and SharePoint.● Implemented PowerBI modeling of usage scenarios and delivery of UX metrics to Executive Team.

● Led Implementation Team, 20+ members, in Saleforce, PCRecruiter, SaaS deployments ● Oversight of sales and technical operations in enterprise solution implementation: IP Telephony, Storage Area Networks, Cloud Computing● Consulted in SMB market space on IT infrastructure, Business Continuity and Disaster Recovery.● Managed projects averaging $500K budget, 3-6 month duration, global developer and engineer team.● Provided subject-matter expertise in BC/DR, PCI/HIPAA compliance, Cloud migration and security.

Atlanta, Georgia, Us

Point of Sale, PC / Server & Networking SupportATM Engineering, Support and Field ServiceProject Planning and Fulfillment for Deployment of Hardware and ServicesFortune 100 Retail Clients and Major Banks

StaffingPR provides value-added services to clients using the PCRecruiter SaaS, including Best Practices methodology training. I led a team of engineers who implemented enterprise software solutions and analyzed processes for continual improvement.● Development, contracting and fulfillment of web and live training programs.● Managed SQL-based CRM/Applicant Tracking System implementation for 20+ staffing clients.● Consulted on all aspects of web presence, social media, SEO for executive search firms.

Goose Creek, South Carolina, Us

● Managed development of time tracking and reporting system for SHPS, Inc.: Barcode-based end-to-end process analysis of document fulfillment operation. 6-month software design, coding & implementation project.● Business Analyst for nationwide Xerox Managed Print Initiative project – analysis of customer digital print operations.

Us

I was promoted from Network Systems Engineer, to manage the implementation of print and document imaging systems solutions throughout the Midwest.● Clients included Blue Cross/Blue Shield, IL and KY Farm Bureaus● Worked with 25 clients throughout Midwest, 24/7/365 high-availability print-on-demand environments

Us

● Managed technical pre-sales and post-sale support for 20-member sales team with $7.5M annual sales.● Provided consultation and paid engineering services for clients‘ printing solutions. ● Developed scanning, OCR, printing and binding solutions for 250 customers in IN/OH/KY area ● Traveled 75%, to clients in all vertical market areas, including healthcare, government and industrial.

Washington, Dc, Us

International diplomacy and housekeeping

Associate'S Degree, Computer Systems Networking And Telecommunications

Salesforce Crm

Security Specialist Superbadge, Salesforce Administration