Mike Cowperthwaite Email & Phone Number

Salt Lake County, Utah, United States

• Trained for fire safety to fuel aircraft in a fuel truck.
• Trained to service lavatories, potable water, and GPU aircraft systems
• Safe marshaling and wing walking of aircraft
• Provided excellent customer service to any other needs for passengers and crew on arrival and departure
• Excellent time management to complete all services for on time departures.

Salt Lake City, Utah, United States

• Responsible for starting, taxiing, and repositioning aircraft.
• Work with Beechcraft 99s and 1900s for short range UPS flights.
• Communicate with ATC to reposition aircraft.
• Provide materials such as scales, iPads and log books for departing pilots
• GPU start aircraft for departure

Salt Lake City, Utah, United States

• Managed a team for Inventory Control and Quality Assurance. I was responsible for managing labor hours, provide performance feedback, and training new associates on processes and heavy pit equipment.
• Reorganized the Vendor Returns department to become a consistent positive production metric for the region which was unheard of since the department had been developed. In the same department, I wrote process guides.
• Quality of work lead to building being #1 in quality across the network as I set the standard for efficient processes.