Mike Cairns

Mike Cairns Email and Phone Number

AWS - Sr Partner Solution Architect (AABG) @ Amazon Web Services (AWS)
Mike Cairns's Location
San Antonio, Texas, United States, United States
About Mike Cairns

I am a passionate award-winning technologist with many years of technology leadership across multiple domains including telecommunications, network, system architecture, solution engineering and IT consulting. I create innovative solutions to problems, and I am always looking for a new technical challenge. I love inventing new ways of streamlining processes, automating manual tasks, and creating new products. I lead teams from ideation to production and excel at growing existing teams into world-class, high-performance teams. I have multiple patents pending as well as at the USPTO around multiple different technology areas including blockchain, call center, and networks.In my spare time I enjoy participating in Hackathons to keep my skills sharp and learn new tools.Please reach out if you have an interesting topic to discuss or need help brainstorming the next big thing.-Mike Cairns

Mike Cairns's Current Company Details
Amazon Web Services (AWS)

Amazon Web Services (Aws)

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AWS - Sr Partner Solution Architect (AABG)
Mike Cairns Work Experience Details
  • Amazon Web Services (Aws)
    Aws Sr Partner Solution Architect
    Amazon Web Services (Aws) May 2022 - Present
    Seattle, Wa, Us
    Working with Accenture AWS Business Group (AABG) partnership to quickly and cost-effectively adopt cloud, innovation, and business value. https://www.accenture.com/us-en/services/cloud/aws-business-group
  • At&T Consulting Solutions, Inc.
    Lead Cloud Architect
    At&T Consulting Solutions, Inc. Feb 2020 - May 2022
    I led a team of Cloud Engineers and Architects that design, implement and support custom managed services. We used various cloud platforms to provide our customers with SIEM, IoT, call center, ITSM, and various other solutions.We utilize AWS, Azure, GCP, IBM Cloud and various other tools to provide customers with the custom solutions that meet their business needs.
  • At&T
    At&T Consulting
    At&T Jun 2016 - May 2022
    Dallas, Tx, Us
    I led a team of Cloud Engineers and Architects that design, implement and support custom managed services. Used various cloud platforms to provide our customers with SIEM, IoT, call center, ITSM, and various other solutions.Utilized AWS, Azure, GCP, IBM Cloud and various other tools to provide customers with the custom solutions that meet their business needs.
  • Usaa
    Lead Research Engineer
    Usaa Oct 2014 - Jun 2016
    Lead Research Engineer in the USAA innovation lab. Leading new and exciting technologies that will keep USAA competitive in the industry and ready for future technologies.
  • Usaa
    Lead Network Engineer - Voice And Video Operations
    Usaa Oct 2007 - Oct 2014
    Working with Cisco to migrate the call routing platform from Genesys to Cisco ICM. Impliment the coexist plan to allow seamless transfers between ICM and Genesys routed agents.
  • T-Mobile
    Cct Operations Iii (Team Lead For Cisco Icm)
    T-Mobile Sep 2006 - Sep 2007
    Bellevue, Wa, Us
    Application Support, Communications, Call Center Routing OperationsVarious Call Center Applications supported with a focus on Cisco ICM.
  • Cingular Wireless(Contractor)
    Voip Engineer
    Cingular Wireless(Contractor) May 2006 - Sep 2006
    Support VOIP infrastructure for Wireless network
  • Alltel
    Sr. Telecom Analyst - Icm
    Alltel Nov 2001 - May 2006
    Little Rock, Ar, Us
    Acted as a liason between the business and IT for all Call Center Related projects. Maintained all call routing (Cisco ICM), ACD's(Avaya,Aspect), call monitoring systems (Envision,Witness), outbound dialing(Mosaix), and any other custom web applications needed for the call center.
  • Sykes
    Information Technology Specialist
    Sykes Feb 1998 - Nov 2001
    Tampa, Florida, Us
    Various technologies including:Telecomunications(Avaya PBX,CMS,IVR,MCI,AT&T,SBC,Wiltel)Networking(Cisco,Adtran)PC RepairProgrammingWeb development
  • Sykes
    It
    Sykes 1998 - 2001
    Tampa, Florida, Us
  • Sykes
    Telecom Admin
    Sykes 1998 - 2001
    Tampa, Florida, Us

Mike Cairns Skills

Voip Acd Microsoft Sql Server Cisco Technologies Avaya Call Center Cisco Call Manager Telecommunications Sip Vendor Management Troubleshooting Cti Unified Communications Telephony Visio Cisco Ios Windows Server System Administration Unix Sql Scripting Juniper Ivr Infrastructure Testing Mpls Call Centers Switches Contact Centers Routers Tcp/ip Routing Network Architecture Servers Networking Wireless Networking Network Design Data Center System Deployment Network Engineering Wan Disaster Recovery Integration Lan Wan Ip Firewalls Iis Vmware Network Security Ospf

Mike Cairns Education Details

  • Cloud County Community College
    Cloud County Community College
    Computer Science
  • Kansas State University
    Kansas State University
    Computer Science

Frequently Asked Questions about Mike Cairns

What company does Mike Cairns work for?

Mike Cairns works for Amazon Web Services (Aws)

What is Mike Cairns's role at the current company?

Mike Cairns's current role is AWS - Sr Partner Solution Architect (AABG).

What is Mike Cairns's email address?

Mike Cairns's email address is mc****@****ell.net

What is Mike Cairns's direct phone number?

Mike Cairns's direct phone number is +178531*****

What schools did Mike Cairns attend?

Mike Cairns attended Cloud County Community College, Kansas State University.

What are some of Mike Cairns's interests?

Mike Cairns has interest in Children, Environment, Education, Science And Technology, Health.

What skills is Mike Cairns known for?

Mike Cairns has skills like Voip, Acd, Microsoft Sql Server, Cisco Technologies, Avaya, Call Center, Cisco Call Manager, Telecommunications, Sip, Vendor Management, Troubleshooting, Cti.

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