Our Vision:To accelerate customer adoption by enabling them to maximise their investment in Elastic by providing strategic and thought leadership to solve industry problems and partner with our customers on their journey to success with our products and services.

As an Elastic Customer Success Manager, my main function is to act as the customer's business and technical advocate to Elastic. I also act as their primary point of contact, ensuring that the customer has access to the right Elastic expertise throughout their journey.My main goal is to ensure that the customer's corporate strategy translates to the effective usage of Elastic Stack and Solutions for them to maximize their investments.My main goal is to ensure that the customers corporate strategy translate to the effective usage of Elastic Stack and Solutions for them to maximize their investments.

The Filipino Tech Community Canberra's mission is to connect, support, and upskill Filipino ICT professionals in the ACT and to represent Filipino professionals as highly-skilled and globally competitive talents contributing to Australia’s efforts of becoming a top digital economy by 2030.Our objectives include:(1) providing a platform to network with peers, share experiences and ideas, and collaborate within the Filipino Tech Community in the ACT and Australia,(2) enabling and upskilling Filipino professionals/advocates/students to broaden/deepen their tech knowledge and skills, advance their careers, and remain relevant in the fast-pace developments in the ICT industry, and(3) supporting Filipino migrants and ACT/Australian residents wanting to start a career in ICT.FTCC is a community-driven group of current and aspiring tech professionals in the Australian Capital Territory with the mission of uplifting the tech skills and capability of Filipinos in Australia and enabling the community to become tech-industry ready.The community aims to connect people who are passionate about technology, from senior execs to early career professionals and university students who are in tech degrees. The group intends to facilitate and run training sessions, networking, career coaching, and social events. It also aims to create a support group to set Filipinos up for success as they explore tech opportunities in Canberra and navigate their careers in the Federal government-focused environment.

Pinoy as New Zealand IT professionals or PaNZIT Professionals - This podcast is about two IT Professionals working in New Zealand talking about life stories and experiences of Filipinos across the globe, the latest technology discussions, and other topics that can beneficial to all the Filipino IT professionals and IT students out there.

Featured writer featured on The Journal Blog and The Faun.https://mikecalizo.medium.com/

Fuelled by my passion to contribute to opensource community, I found a new hobby to write blogs and article to help others thru this platform.

As an Account Solutions Architect, my main responsibility is to create possibilities, solve problems, and establishes working relationships with our customers. My main focus is to help our customers make good investments in their digital transformation journeys that will give them maximum flexibility in the future, allowing them to work faster and more efficiently.Primary Job Responsibilities:Discover and analyze customer business and technical needs.Collaborate with the sales and technical delivery teams to bring our customers the most efficient solutions.Build, design, and present complex solutions to customers.Support the sales team with recommendations for the development and implementation of complex offerings and solutions that will result in the achievement of sales quotas.

As a Solutions Architect for NZ Public Sector, my main responsibility is to create possibilities, solves problems, and establishes working relationships with our customers. My main focus is to help our customers make good investments in their digital transformation journeys that will give them maximum flexibility in the future, allowing them to work faster and more efficiently. Primary Job Responsibilities:Discover and analyze customer business and technical needsCollaborate with the sales and technical delivery teams to bring our customers the most efficient solutionsBuild, design, and present complex solutions to customersSupport the sales team with recommendations for development and implementation of complex offerings and solutions that will result in the achievement of sales quotas

As a Principal Technical Account Manager, my core responsibilities are to build a direct relationship with customers and to be their trusted technical advisor who has in-depth technical knowledge of customer environment with the aim to oversee and address the customers technical needs.I am currently handling 3 local accounts and 1 global account. In addition to my core responsibility, I also help on mentoring fellow TAM specifically on transitioning from Platform TAM to Cloud TAM. I also actively contribute to process improvement within the Red Hat Business Unit that I am part of.I also work closely with NZ Sales Team by conducting POC's of different Red Hat product, making sure customers are updated with the Red Hat technology by doing a technical presentation and Demo catered for their specific needs - Currently doing more on Openshift and Satellite/Ansible.

As Senior Technical Account Manager, my core responsibilities are to build a direct relationship with customers most senior technical advisor who has in-depth technical knowledge of customer environment with the aim to oversee and address the customers technical needs.I also act as an advocate of the product that we offer to advance product improvements to address the business needs through a dedicated line of communication to Red Hat products, technologies, and engineering organizations. I also provide visibility into current and future Red Hat products to meet your long-term technology goals.In addition, I also make sure to handle issues before they arise with proactive planning, regularly scheduled technical reviews, and on-site visits.On many occasions, I also involved myself on customer POC of Red Hat products such as Openshift and Ansible with the aim to address the customer use cases and provide honest and open feedback loop both to customer and Red Hat pre-sales team.

Openshift and Ansible focused Cloud Success Architect for ANZMaking sure all implementation are in accordance to the recommended practices for the implementation to be successful.Review the design and guide implementation team during the project lifecycle.Guide to best practiceConduct architecture and design research workReview existing work itemsProvide planning on Red Hat life-cyclesMap Business requirements for product use cases.Engage with RH Business units and engineering on technical issues

Co-organiser for the local Wellington Ansible Community meetups. Helping to promote and build OpenShift awareness in Wellington and beyond!

Co-organiser for the local New Zealand Ansible Community meetups. Helping to promote and build Ansible awareness in New Zealand and beyond!

One of the main technical contributor on Datacom's DevOps initiative.Design and implemented the infrastructure to attain Automated Deployment and continuous integration, release and operation via selected orchestration tools.I am also a main contributor on developing new processes to support DevOps continuous integration and continuous development while improving existing operation related processes to fit with DevOps requirements. Contributes on business development of the company by providing infrastructure design consultancy on different POC's on green fields technology.An established expert among Datacom colleagues as the go to person for new opportunities around IBM AIX and IBM Storage because of the recent success on winning new customers around this products.

As a team leader, I manage a group of technical people that handles 23 different customer's daily IT operation including major NZ government agencies and off-shore clients based in Australia. I am also involved on Technical Troubleshooting as a technology consultant and is leading different projects with the aim to reduce expenses, enhance revenue, provide competitive and flexibility towards business improvements.

Service Delivery ManagerT-Systems/Shell/BP/Alcatel-Lucent/ Australian Broadcasting Company and othersResponsibility:• Deliver high quality, profitable and professional services.• Monitor Service Level Agreements (SLA's) to meet (or exceed) client expectations.• Build and maintain working relationships with customers and partners/suppliers.• Collect data, analyze and produce reports to agreed schedules (or on request).• Answer customer queries regarding service procedures, systems and processes.• Escalate requests, incidents or problems to appropriate teams or support groups.• Prepare, update and distribute process, service or customer documentation.• Lead meetings/calls with customers and partners/suppliers.• Deal with day-to-day customer enquiries and comments.• Implement process improvements for TRT Global operation team.• Create and prepare re mediation plans for customer having issue with the support provided by TRT.

Linux/Unix Shell IT projectProvides 24x7 proactive and reactive support for Linux/UNIX servers, clusters, desktops as well as legacy servers Sun, IBM, HP and desktops Shell's businesses globally, performance as the agreed Service Level Agreement.

Linux/UnixResponsibility:• Provides 24x7 proactive and reactive support for Linux/UNIX servers, clusters, desktops as well as legacy servers Sun, IBM, HP and desktops Shell's businesses globally, performance as the agreed Service Level Agreement

In charge of system side configuration of the new project which involves website deployment using apache and lighthttpd. Maintain and implement the company code repository using Samba as file server, MS active directory for authentication and tortoise versioning system as a client.

• Responsible in maintaining 24/7 BIND Servers (Internal and External) on RH 9 / DJBDNS on Opendsd, WINS, DHCP Servers using RH9, Apache, Squid proxy Servers, Web Server, Ftp Server. Administer Checkpoint Firewall, Stonegate Firewall. • Setup and maintains BIR Proxy Server, SNORT IDS system, Dansguard Content filtering system and Nagios Network monitoring tool.

Received and resolved computer hardware and software complaint/s Provides technical support on computer network designed and implementation. Installed, set-up, configured, and maintained Local Area Network and Wide Area Network under WINDOWS NT4 and LINUX

Conduct client presentation of different EB products. Provides technical support for Business Check (Check Writer), Business Payroll, & Pies (Payroll System) and other EB products.

Responsible of maintaining different kinds of computer operated machines. Supervise the operator's daily output on different machines. Conducted daily and weekly preventive maintenance of all the machines