Oversee business performance management processes and KPI metrics by implementing financial and operational reporting and modeling. Manage procurement and administration of a $6M contingent workforce.✦ Completely overhauled outdated, proprietary, and complex planning tools such as Capacity and Project Planning, Sales Budget/Planning, Sprint Planning, Project Cost Estimation, and Contractor Requisitions. By implementing Live Data Feeds, Referential Integrity, and Scripted Automation (JavaScript), we eliminated manual weekly maintenance, reducing it from 4 hours to none. ✦ Implemented a JSON-based Ingestion Architecture to efficiently gather data (+ELT) from various source systems, including Workday, Salesforce, Postgres, Datalake, Jira, and planning tools. This centralized data into unified tables, enabling access for multiple tools and models, thereby eliminating the need for users to undergo time-consuming and repetitive data extraction.✦ Utilize Google BigQuery (advanced SQL) to create Unified Semantic Models that integrate data from various systems for use in Business Intelligence (BI) visualizations with Looker. Transformed business operations from traditional Excel methods to a modern, interactive BI and visualization model.✦ Developed ARIMA+ ML modeling on GCP/BQ to forecast metrics such as headcount capacity, revenue, cost of sales, calls, and utterances. The model achieved an accuracy rate of 98.7%, significantly higher than the legacy model's accuracy rate of 93%, as demonstrated by the KPI comparison of 'Past Predictions (ẑ) vs. Actuals'.✦ Redesigned Workday matrix reports into web service-enabled advanced reports, allowing them to be queried via JSON. This change resulted in a savings of hundreds of hours annually compared to the previous method of running, extracting, and importing data.✦ For Ford, developed social media sentiment model. Ingested/decoded XML files from Twitter/X, Facebook, Instagram, and web forums and visualization.

Support East Tax service lines’ fiscal activities with planning and analysis.

𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽:✦ Led the recruitment and management of full-time, contingent, and offshore consultants for Data Analytics projects, staffing roles such as Business Intelligence (BI) developers, Data Scientists, Data Engineers, and Cognitive Designers.✦ Oversaw monthly utilization forecasting and performance metric analysis, consolidating data from diverse platforms including PSA, FinancialForce, Workday, SAP Business Objects, and Fieldglass.✦ Developed and successfully implemented a multi-user Excel 365 planning and forecasting tool, achieving 95% accuracy.✦ Recognized as a leader in knowledge sharing, significantly enhancing team effectiveness and visibility through best practice dissemination.𝗣𝗿𝗼𝗴𝗿𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆:✦ Led and mentored teams of full-time staff and contractors on complex projects within a professional services environment.✦ Managed the full project lifecycle, including authoring Statements of Work (SOWs), change orders, and Master Service Agreements (MSAs).✦ Ensured robust financial governance and service delivery for large, cross-functional data warehouse projects in the global pharmaceutical sector, meeting SLAs and exceeding performance metrics.✦ Successfully delivered worldwide direct-to-consumer (D2C) campaigns for a Fortune 50 consumer products company, overseeing all aspects of execution across email, mobile, direct mail, and SMS channels.✦ Spearheaded the enterprise cloud migration for a major Northeast gas and electric utility, coordinating resources from multiple consulting firms and integrating data warehouses post-merger.✦ Led the migration and integration of 17 million account profile records post-acquisition for a leading telecom provider, utilizing Talend's Big Data capabilities for MapReduce and parallel processing.

𝗠𝘂𝗹𝘁𝗶-𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 𝗔𝗴𝗲𝗻𝗰𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁:✦ Drove significant business growth by managing all aspects of a multi-channel marketing agency, including finance, sales, creative production, and staffing. Served a diverse client base of local businesses and national franchises.✦ Delivered exceptional results across various marketing channels: PPC (digital display advertising), SEO, SMS loyalty programs, video production, and mobile marketing.✦ Achieved an average 230% ROI for digital ad clients through strategic campaign management and optimization.✦ Increased client loyalty and engagement by implementing a self-service loyalty marketing solution that produced a 6% coupon redemption rate.✦ Expanded client base by over 100 clients through diverse acquisition channels (cold calling, online marketing, referrals, networking).

𝗦𝗲𝗻𝗶𝗼𝗿 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿, 𝗪𝗶𝗿𝗲𝗹𝗲𝘀𝘀 𝗣𝗲𝗿𝗳𝗼𝗿𝗺𝗮𝗻𝗰𝗲 𝗧𝗲𝘀𝘁𝗶𝗻𝗴:✦ Led a team of development professionals and managed the budget for WirelessPro®, an RF engineering solution sold with associated services. Oversaw the entire product lifecycle, from roadmap planning and collateral development to training, support, and licensing. Consistently exceeded license and services quotas.✦ Successfully doubled the client base and market share of the cellular testing solution, resulting in a 17% increase in solution license sales.✦ Conducted thorough competitive analysis and market assessments, including an impact-opportunity-competitive analysis for small cell sites and in-building DAS deployments.✦ Managed a site acquisition team, developing and prioritizing business cases for sixty of the largest buildings in NYC and six major Northeast stadiums, supporting critical investment decisions for distributed antenna system (DAS) deployment. Successfully negotiated all licensing of core RF technology with strategic partners (QUALCOMM, Motorola, Rhode & Schwarz, PCtel, and other vendors).𝗦𝗲𝗻𝗶𝗼𝗿 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁, 𝗠𝗼𝗯𝗶𝗹𝗶𝘁𝘆 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆:Provided strategic consulting expertise on a range of mobility initiatives, including:✦ Developed a market entry strategy for contactless (NFC) and alternative payment techniques within the digital wallet space.✦ Defined cloud migration requirements for a leading video conferencing vendor.✦ Created a market entry strategy for a leading provider of E911 and Lawful Intercept security solutions in Middle East markets.✦ Facilitated cross-functional coordination across multiple teams to deliver a MMS Video consumer solution for a major service provider.✦ Contributed strategic input to a major automotive manufacturer evaluating the integration of telematics into their product line.

𝘔𝘰𝘵𝘳𝘪𝘤𝘪𝘵𝘺 𝘪𝘴 𝘯𝘰𝘸 𝘝𝘰𝘭𝘵𝘢𝘳𝘪, 𝘢 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘢𝘥𝘷𝘦𝘳𝘵𝘪𝘴𝘪𝘯𝘨 𝘤𝘰𝘮𝘱𝘢𝘯𝘺. 𝘗𝘳𝘪𝘰𝘳 𝘵𝘰 𝘈𝘱𝘱𝘭𝘦 𝘢𝘯𝘥 𝘈𝘯𝘥𝘳𝘰𝘪𝘥, 𝘔𝘰𝘵𝘳𝘪𝘤𝘪𝘵𝘺 𝘸𝘢𝘴 𝘵𝘩𝘦 𝘭𝘦𝘢𝘥𝘪𝘯𝘨 𝘱𝘳𝘰𝘷𝘪𝘥𝘦𝘳 𝘰𝘧 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘴𝘵𝘰𝘳𝘦𝘧𝘳𝘰𝘯𝘵𝘴 𝘵𝘰 𝘮𝘢𝘫𝘰𝘳 𝘤𝘢𝘳𝘳𝘪𝘦𝘳𝘴, 𝘩𝘢𝘯𝘥𝘴𝘦𝘵 𝘮𝘢𝘯𝘶𝘧𝘢𝘤𝘵𝘶𝘳𝘦𝘳𝘴, 𝘢𝘯𝘥 𝘮𝘦𝘥𝘪𝘢 & 𝘦𝘯𝘵𝘦𝘳𝘵𝘢𝘪𝘯𝘮𝘦𝘯𝘵 𝘤𝘰𝘮𝘱𝘢𝘯𝘪𝘦𝘴 𝘴𝘦𝘭𝘭𝘪𝘯𝘨 𝘨𝘢𝘮𝘦𝘴, 𝘮𝘶𝘴𝘪𝘤, 𝘳𝘪𝘯𝘨𝘵𝘰𝘯𝘦𝘴, 𝘢𝘯𝘥 𝘰𝘵𝘩𝘦𝘳 𝘥𝘪𝘨𝘪𝘵𝘢𝘭 𝘤𝘰𝘯𝘵𝘦𝘯𝘵.✦ Led multi-million dollar RFP responses and proposal development for professional services engagements.✦ Translated complex customer requirements into detailed Statements of Work (SOWs) and service engagement proposals.✦ Performed comprehensive resource costing and successfully negotiated contracts.✦ Identified and monetized value-added business processes, developing them into new sellable services.

Independently contracted (1099) to help early stage startup. Managed key partnerships with city planners, mayoral staff, first responders, and CIOs. Executed entire contract process from bid recognition through signing for city-wide Wi-Fi deployments.

EyeRover provided open and highly scaleable real-time video monitoring and archiving across wireless broadband channels. It was sold through central station monitoring companies, system integrators, and directly to hotels, property management, retail franchises, and school districts.MANAGING PARTNER, PRODUCT MANAGEMENT Led company from vision through commercialization and sales network-based audio/video recording platform with integrated advanced motion detection analytics. Solution was delivered both in enterprise and cloud configurations. Oversaw product development team, specified product roadmaps and requirements. Developed a national sales channel with licensing and branding agreements with agents, VAR’s and integrators. Established key partnerships with alarm automation and central-station monitoring companies.

RAM Mobile Data was sold and renamed BellSouth Wireless Data in 1995 and later became Cingular Interactive when BellSouth and SBC Communications formed Cingular Wireless. Roles at Cingular (formerly BellSouth Wireless, RAM Mobile Data, RAM Broadcasting):• SENIOR DIRECTOR, PRODUCT & SERVICE REALIZATION (~2 YEARS)• DIRECTOR, SOLUTION DEVELOPMENT AND PRODUCT MANAGEMENT (~5 YEARS)• PRODUCT MANAGER, STRATEGY & TECHNOLOGY GROUP (~3 YEARS)• SOFTWARE ENGINEER, NETWORK TECHNOLOGY (~ 2 YEARS)