Michael Carper, Phd Email and Phone Number
Michael Carper, Phd work email
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A technology executive who leads the development and implementation of impactful IT strategies and enterprise architecture solutions for multi-billion-dollar organizations. Throughout my career, I have led international enterprises in diverse industries such as retail, telecommunications, mining, health, and financial services, both in the US and Australia.A catalyst for teamwork, collaboration, continuous improvement and transformative change, driving optimal financial results, enhancing customer experience, and fostering long-term retention. With experience of leading teams of more than 1,500 staff across 35 countries, I have operated with budgets of $500M in operating expenses and $180M in capital, orchestrating large-scale projects. Notably, I spearheaded a 7-year, $1B global infrastructure initiative.Guiding aspiring leaders to executive positions is one of my passions. I have formed high-performing teams that achieve desired business outcomes by attracting, cultivating, and retaining top-tier IT talent, even in challenging geographical locations.In the realm of retail, my extensive background spans specialty retail, big-box retail, and e-commerce. Leveraging my expertise to drive growth, elevate brand recognition, and optimize customer engagement. I firmly believe in customer-centricity and utilize modern marketing techniques to forge deep connections between brands and consumers. Anticipating customer needs before they arise, I ensure businesses stay ahead of the curve and exceed expectations.Among my notable achievements is building a business from scratch, transforming it into an industry-leading brand with an unrivaled presence in its niche. This accomplishment embodies my entrepreneurial spirit, strategic acumen, and unwavering dedication to excellence.As a transformative and collaborative leader, I excel at driving business growth, optimizing operations, and cultivating exceptional talent. I am poised to bring my unique skill set and passion for success to your organization. Together, we can forge new pathways and achieve remarkable outcomes that propel your business to new heights.Reach me at mike@wa9pie.net
Reddy Ice
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Svp, Chief Information OfficerReddy Ice Oct 2023 - PresentDallas, Texas, Us
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Digital Transformation Consultant, Interim/Fractional Cio/CtoIndependent Consultant Jul 2021 - Oct 2023Fractional/Interim CIO or CIO Advisor, I bring my experience to bear in helping mid-market organizations build their vision, strategy, and roadmap in support of the organization's digital transformation journey.Areas of focus:• Cloud migration & digital transformation; SaaS, IaaS, PaaS strategies• Modernization of the application, infrastructure, and network landscape• Digitization of customer experience• Business process improvement and automation• Finding solutions to complex technology issues or difficult-to-solve operational challenges• Optimizing & automating business processes• Data & analytics; “knowledge as a service”
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Global Head Of It Infrastructure & OperationsRio Tinto Aug 2019 - Jul 2021London, Greater London, GbProvided strategic and technical leadership in support of a digital transformation for an AU$140B market cap global mining company, the second largest in the world. Responsible for the design, development, release and maintenance of technology systems, applications, and services for all enterprise business functions; a team of over 1,500 across 35 countries; $500M in operating expense and $180M in capital.Accomplishments included:• 300% decrease in communications faults of autonomous vehicles; improved overall safety profile• $85M annual savings through cost-reductions in the IT operating budget• $67M 5-year reduction through the negotiations of a $100M annual global professional services contract• Led the negotiations of a $87M Microsoft Server Cloud Enrollment contract• Gained executive committee approval for a $1B IT Asset Management strategy over seven years• Led the negotiations of services contracts with SAP, Microsoft, Accenture• Created an automation “center of excellence” reducing the time to deploy systems & applications• Team employee opinion survey results 4% better than any in IT and 3% better than the overall company• Led the process improvements that reduced the number of systemic outages by 95%• Achieved a year-over-year reduction of applications by more than 10%Global Customer Advisory Board member: Cisco and Dell. -
Chief Information Officer (Cio)Sears Hometown And Outlet Stores, Inc. Nov 2015 - Aug 2018Hoffman Estates, Il, UsProvided strategic and technical leadership to execute a “go-to-the-cloud” strategy for all business applications that support ERP, point-of-sale (POS), merchandise planning, and supply chain applications for a $2B publicly-traded (SHOS), multi-channel retailer. Also, responsible for Cyber Security (CISO).Accomplishments included:• Negotiated supplier contracts, resulting in $1M+ annualized saving in operating expenses; Total IT expenses estimated to be 1% of gross revenue on a recurring basis after all-cloud migration• Led systems integrator delivery of over 100,000 hours of customization to a point-of-sale system• Established and managed off-shore business process outsourcing (BPO) services that support IT and business functions; service providers, systems integrators; cloud services, on-shore/off-shore out-sourcing• 100% of all business applications replaced with SaaS or PaaS• 100% of all business applications were single sign-on (SSO) with multi-factor authentication -
Chief Information Officer (Cio)Radioshack Jun 2014 - Oct 2015Being a fan of the brand, I joined RadioShack to have the opportunity to contribute to the future success of the company through business transformation. I was responsbile for the entire IT landscape and cyber security.Reported to the Chief Executive Officer and provided strategic business and technical leadership to develop and execute the Information Technology vision for a $4B publicly traded, multi-channel retailer. Continued in a consulting role for estate after asset sale. Experience with Chapter 11.Valuable learnings - making the shift from "managing resources" to being "resourceful."Accomplishments included:• $20M annual savings through the implementation of an automated credit scoring system• 50% faster private label product delivery via new B2B portal
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Svp - It Infrastructure, Operations, & CybersecurityJcpenney Jan 2013 - Mar 2014Plano, Texas, UsProvided strategic and technical leadership to develop and execute the Information Technology vision for a $13B publicly traded, Fortune 500, multi-channel retailer. Managed and allocated an annual budget of $220M. Led a domestic and international 475-member team of IT professionals supporting the global applications portfolio and cyber security, including database support management, as well as front and back-office e-commerce functions for a site (jcp.com) that generated $1B annually.Accomplishments included:• Drove the deployment of a mobile POS platform reaching 35% of transactions within 6 months• Directed the implementation of technology solutions and infrastructure initiatives; prepared the foundational infrastructure for the implementation of Oracle E-Business Suite (EBS)• Drove the development of a hybrid cloud strategy that created the environment for Oracle EBS• Eliminated $25M of ongoing expense through accelerated system retirement and waste elimination• Created vendor management office (VMO) to improve the performance of strategic suppliers -
Vice President - It Infrastructure, Operations, & CybersecurityDick'S Sporting Goods Jul 2008 - Mar 2012Coraopolis, Pa, UsLed the development and implementation of a comprehensive technology plan to support and enable rapid growth. Directed a team 100 professionals supporting the global technology infrastructure solutions engineering and cyber security with a portfolio of 100+ third-party resources. Rapid growth company organically and M&A (Golf Galaxy); +34% in gross revenueAccomplishments included:• Managed positive variances annually, a capital budget of $43M to 4% and $18M expense budget to 5%• Delivered over 200 technology-related business projects per year; within scope; on-time; under-budget• Exceeded 99.95% availability target for key business systems; Service level performance for incident and request management exceeds 97% for entire year• Realized a $1.1M savings by negotiating a 15% reduction in the Microsoft Enterprise Agreement• Led the completion of a $40M data center project; managed the design, budget, and migration of the primary data center; within budget, 2-months early with no unplanned business impact or downtime -
Vice President - It Infrastructure, Operations, & CybersecurityColdwater Creek, Inc. May 2004 - Jan 2008Fort Lauderdale, Florida, UsThis company operated like a start-up.Massive growth; 2x growth in gross revenue, 4x growth in store count; eCommerce grew to nearly 40% of the business.• Reduced the deployment cycles for point-of-sale releases from 12 weeks to 2 days
Michael Carper, Phd Skills
Michael Carper, Phd Education Details
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Purdue UniversityElectrical Engineering Technology -
Ball State UniversityInformation & Communication Sciences
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Indiana State UniversityTechnology Management (Digital Communications Systems)
Frequently Asked Questions about Michael Carper, Phd
What company does Michael Carper, Phd work for?
Michael Carper, Phd works for Reddy Ice
What is Michael Carper, Phd's role at the current company?
Michael Carper, Phd's current role is Global CIO | CTO | SVP of IT | Digital Workplace & Transformation | Cyber Security | Strategic Business/IT Planning | Motivational Leadership | Modernization | Cloud Strategy | Simplify, Consolidate, & Automate.
What is Michael Carper, Phd's email address?
Michael Carper, Phd's email address is mi****@****nto.com
What is Michael Carper, Phd's direct phone number?
Michael Carper, Phd's direct phone number is +197263*****
What schools did Michael Carper, Phd attend?
Michael Carper, Phd attended Purdue University, Ball State University, Indiana State University.
What skills is Michael Carper, Phd known for?
Michael Carper, Phd has skills like It Strategy, It Service Management, Itil, Vendor Management, Security, Process Improvement, Enterprise Architecture, Team Building, It Operations, Disaster Recovery, Telecommunications, Information Technology.
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