Michael Ceppi

Michael Ceppi Email and Phone Number

Enterprise Account Manager and Director of Operations @ DC Consulting Service, LLC
Boston, MA, US
Michael Ceppi's Location
Greater Boston, United States, United States
Michael Ceppi's Contact Details
About Michael Ceppi

As a Senior IT Consultant at DC Consulting, I advise clients on how to elevate their security posture and achieve their digital transformation goals. With over 20 years of experience in the IT industry, I have a strong knowledge of converged infrastructure, SaaS, and cloud/data center solutions, as well as multiple certifications from VCE, Red Hat, and Cisco Meraki.I have a proven track record of building new territories, expanding opportunities, and generating revenue in all market conditions. I have successfully increased revenue by 15% on strategic and critical accounts, developed customized support solutions that reduced costs and increased efficiencies, and conducted quarterly business reviews that provided detailed customer service metrics and analytics. I excel at developing and maintaining relationships with high-level managers and stakeholders, and collaborating with technical engineers and vendor partners to deliver the best outcomes for our clients.

Michael Ceppi's Current Company Details
DC Consulting Service, LLC

Dc Consulting Service, Llc

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Enterprise Account Manager and Director of Operations
Boston, MA, US
Website:
dcconsultllc.com
Employees:
18
Michael Ceppi Work Experience Details
  • Dc Consulting Service, Llc
    Enterprise Account Manager And Director Of Operations
    Dc Consulting Service, Llc
    Boston, Ma, Us
  • Dc Consulting Service, Llc
    Enterprise Account Manager & Director Of Operations
    Dc Consulting Service, Llc 2021 - Present
    Boston, Ma, Us
    Value Added Reseller (VAR) that specializes in helping organizations elevate their IT & security posture through innovation. Directly responsible for driving revenue, acquiring new clients, managing renewals, and developing the Northeast Territory.Key Accomplishments: • Securing new logos at Fortune 100 companies, driving over $5 million in new revenue.• Pioneered Strategic Partnership Programs with industry leaders such as Rapid 7, Komprise, Viso Trust, Trellix, BeyondTrust, Logan Data, Seraphic, and others.• Renewals: 98% success
  • Zensar Technologies
    Enterprise Account Manager
    Zensar Technologies Feb 2018 - Sep 2020
    Pune, Maharashtra, In
    Global leader providing clients Third-Party Maintenance support (TPM) for all IT/data center needs. Focus on Enterprise infrastructure break-fix maintenance solutions across Dell, IBM, Oracle, EMC and NetApp server and storage platforms.Key Accomplishments: • Successfully met and exceeded $5.5M annual budget.• Managed high-value client accounts, including Federal Reserve Bank, Steward Healthcare, NYU Langone, Mass Mutual, RBS, Estee Lauder, and TPICAP.• 2019: Top 3 Sales Rep out of 10 (110% plan)• Closed $300k Steward Healthcare Q1 2020. • Closed $250k NYU Langone Q3 2019
  • Dell Emc
    Technical Alliance & Customer Success Manager, Critical Accounts
    Dell Emc 2013 - 2017
    Round Rock, Texas, Us
    As a member of Technical Alliance & Customer Success team, we are goaled to improve customer’s experience, loyalty, and the value they place in their partnership with Dell | EMC as well act as the ultimate advocate for a dynamic set of named strategic accounts, and influence product and process changes to drive market share. Key Accomplishments: • Successfully increased revenue 15% on Strategic Fortune 100 & Critical Accounts.• Awarded Silver Award for excellence at EMC for contributing beyond expectations with T-Mobile Account.• Advocate for the best interest of our customers and act on behalf of VCE and/or EMC, Cisco and VMware executive teams, and be empowered to drive necessary execution, while ensuring VCE executive awareness. • Responsible for supporting Alliance relationship with vendors Cisco, EMC and VMware to own financial/operational business metrics, drive strategic alignment and maintain a path to ongoing process improvement.
  • Dell Emc
    Escalation Account Manager
    Dell Emc 2011 - 2013
    Round Rock, Texas, Us
    • Provide focus and drive consistency in the execution of all Customer Support Services and related matters to Elite Customers Microsoft and T-Mobile USA.• Awarded Silver Award for excellence at EMC for contributing above and beyond expectations with T-Mobile Account.
  • America Ii Electronics
    New England Strategic Account Manager
    America Ii Electronics 2001 - 2008
    St. Petersburg, Florida, Us
    Key Accomplishments: • Awarded Presidents Club 4 years in a row.• Increased territory from sales of $1.1 million to over $6 million annually. • Developed New England territory into the second largest in the country by keeping sales growth for five consecutive years.• Consistently exceeded monthly budget of $500k in Sales.
  • Arrow/Wyle Electronics
    Strategic Account Manager
    Arrow/Wyle Electronics 1997 - 2001
    Centennial, Colorado, Us
    Field Account Manager, 10/1998 – 8/2001• Exceeded yearly budget of $1 million in sales.• Supported strategic network start up accounts such as Sonus Networks, Unisphere Networks and Top Layer Networks.Inside Sales Representative, 6/1997-10/1998• Wyle Technical Certification in 1999.• Texas Instrument Salesperson of the year for work done with Micro E Systems.

Michael Ceppi Skills

Sales Operations Sales Crm Account Management Management New Business Development Strategy Marketing Sales Management Solution Selling Salesforce.com Negotiation Saas Forecasting Marketing Strategy Direct Sales Business Development Social Media Marketing Enterprise Software Software Sales Sales Process Strategic Planning Start Ups Key Account Management Strategic Partnerships Contract Negotiation Cold Calling Market Research

Michael Ceppi Education Details

  • Merrimack College
    Merrimack College
    General
  • Saint John'S High School
    Saint John'S High School

Frequently Asked Questions about Michael Ceppi

What company does Michael Ceppi work for?

Michael Ceppi works for Dc Consulting Service, Llc

What is Michael Ceppi's role at the current company?

Michael Ceppi's current role is Enterprise Account Manager and Director of Operations.

What is Michael Ceppi's email address?

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What is Michael Ceppi's direct phone number?

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What schools did Michael Ceppi attend?

Michael Ceppi attended Merrimack College, Saint John's High School.

What skills is Michael Ceppi known for?

Michael Ceppi has skills like Sales Operations, Sales, Crm, Account Management, Management, New Business Development, Strategy, Marketing, Sales Management, Solution Selling, Salesforce.com, Negotiation.

Who are Michael Ceppi's colleagues?

Michael Ceppi's colleagues are Jennifer Keisler, Nelson Lawson, Doug Hamilton, Tim Strain.

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