Analyze training needs to develop training programsEvaluate trainers performance and the effectiveness of training programsPlan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methodsPrepare the annual training budget Meet with management and conduct surveys to identify training needsDevelop and organize training manuals and other training materials. Develop testing and evaluation proceduresConduct orientation sessions and arrange on-the-job training for new hires.Maintain training recordsPromote experiential education to students and administer the Internship PreparationCounsel students about career opportunities and preparation for job search.Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Advise managers on organizational policy mattersPerform staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.Negotiate exist settlement agreementsIdentify staff vacancies in coordination with the business lines managersPrepare personnel forecast to project employment needs. Administer performance management systemsMaintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Conduct exit interviews to identify reasons for employee termination. Assign duties to EMA project personnel. Communicate with key stakeholders to determine project requirements and objectives.Create project status presentations for delivery to management. Develop and update project plans Deal with the vendor to meet project needs. Monitor project milestones and deliverables. Plan, schedule, and coordinate project activities to meet deadlines.

Teach:Strategic PlanningPersonnel AdministrationJob Analysis and DescriptionHR Policies and Procedures

Conducting training needs surveys on regular basis for all entities of the Bank (Branches and Head Office Departments)Deducing and accommodating for all training needs resulting from the Performance Appraisal, Audit Reports and Managers' Feedback.Developing annual Training Plan to fulfill the detected needs in coordination with Heads of Business Units.Developing the Training Strategy of Sales and Products of the BankDesigning and developing the in-house Training Curriculum in coordination with Internal Trainers.Developing the Training Objectives for every training activity and follow up on the fulfillment of these objectives with the Trainer and Trainees.Managing the New Employees Training and Orientation Program Managing the On-the-Job training & Rotation schemes for all staffDeveloping and managing Training Evaluation and Feedback system for measuring the tangible and intangible outcome of each training activity.Developing and maintaining an up to date Training Information System and producing regular analytical and/or descriptive reportsManaging the Training Budget and Expenses in coordination with the Finance Department.Handling all responsibilities related to training administration including relations with Local and International Training providersDeveloping, maintaining and managing the University Trainees Internship program.

Teach Macroeconomics & Microeconomics for sophomore and junior business students at the Lebanese American University- Beirut

Guarantee Patients' Satisfaction & Monitor the well functioning of the quality processes at the hospitalSuggest and implement annual hospital wide quality improvement planSet and Monitor Key performance indicators (KPI) to measure the wide quality improvement plan applicationPresent an annual report to the management of the hospital on the progress of the quality improvement planCollect, analyze and document the complaints and suggestions of patients, staff, visitors and others in order to assess and recommend the needed improvements.

Graduate Assistant at the LAU Business School

Research and analyze data for different economical and social projects related to United Arab Emirates and Lebanon.

Participated in the writing of The Weekly Economic report published by the bank.Researched and updated data related to economic and market indicators.Learned how to analyze financial and economic indicators, find correlations, describe affecting factors...