Mike Chartrand Email & Phone Number

Antioquia, Colombia

Greater Minneapolis-St. Paul Area

Roomsmith opens the possibilities of your house - we are the market leader in room additions and interior conversions, providing fast, high-quality installations with a seamless process.

Medellín, Antioquia, Colombia

Art of Sales Academy is a consultancy and a catalyst designed to help startups and agencies scale. We create systems to fill your pipeline with qualified conversations and train teams to move deals from first call to close. We're for you if:- You are a SaaS based business selling licenses between $10K / year - $1 Million / year- You're an agency selling.

Greater Minneapolis-St. Paul Area

Roomsmith™ is the US market leader in room additions, providing fast, high-quality installations with a seamless process.Accountable for customer acquisition, I manage an outbound team cold-dialing homeowners to identify those who might be interested in a room addition or home remodel.

Chicago, Illinois, United States

Clockedin is an app-based solution that harnesses the power of the social network to connect people and local businesses.I'm responsible for the voice channel of user and customer acquisition and to that end, am executing an insanely effective outbound strategy leveraging a small team of offshore callers.

Remote-worker

Atlántico Area, Colombia

Barranquilla Now offers a fresh look at the best of the best in and around beautiful Barranquilla. From fine cuisine to Caribbean adventures, we are your source for the best of the B - the top things to eat, drink, and do in Curramba.

Barranquilla, Colombia

Brindan servicios de infraestructura administrada a empresas de todo el mundo. En resumen, desarrollan e impulsans soluciones eficientes y rentables que mantienen las propiedades de nuestros clientes en línea y seguras. Para obtener más información, envíen un correo electrónico a soporte@jemops.com, o visíten en www.jemops.com.--We provide managed.

Barranquilla, Colombia

Pluriza is a digital agency based in Barranquilla, specializing in Business Process Outsourcing. I provided consulting services, introducing the company to the Canadian marketplace.

Barranquilla

Barranquilla Life was an English-Language news magazine based in Barranquilla, Colombia which I ultimately sold.

El Salvador

Accountable for a staff of 45 multi-lingual instructors, I was responsible for the overall quality of learning and the efficient operation of group classes. Additionally, I performed English fluency evaluations, certifications, and validations of English-target translations.

Montreal, Canada

Project duties included framework analysis, detailed project delivery reporting, routine liaison with operational departments, hosting of regular stakeholder update meetings and continuous validation of project variables. Notable accomplishment: Tasked with the reduction of repeat customer calls, I successfully managed a five-month project, deploying a.

Global

In tandem with my role of Partner Manager, I was de-facto accountable for QA across four of our offshore contact centers. Through the delivery of frequent call audits, detailed root-cause analysis and regular calibrations with vendor QA teams; I helped solidify Bell’s reputation as a leader in customer excellence. Notable accomplishment: After identifying.

Canada And El Salvador

In this capacity, I was the on-site client responsible for the overall customer experience at Bell’s on/offshore out-sourced internet call centers. Partnering with the vendor leadership teams of three top-level firms, I helped establish and drive a winning culture rooted in open and honest communication. Notable Accomplishment: Partnering with local.

Ottawa, Canada Area

I have experience across almost all campaign types from inbound business office, sales and technical support to outbound sales and welcome campaigns. I am fluent at all operational levels from front-line through agent support, quality assurance and team leadership. I also spent some time in operational analysis and reporting, identifying customer-impacting.