Mike Cianci Email & Phone Number

Philadelphia, PA

• Oversee TCP/IP network hardware installations, including switches, access points, routers, printers, and PCs.
• Configure and manage both Windows 10/11 and macOS X operating systems for seamless network integration.
• Provide remote support using SimpleHelp, BozTeck VENM Console, UltraVNC, RealVNC, and other remote desktop platforms.
• Utilizing ERP client software Produce Pro and advanced control, specific to the produce industry. Sales order & PO entry, shipping & receiving. Program based on SSH and Telnet Putty.
• Administer Microsoft Office 365, Microsoft 365 Admin Console, and Active Directory with focus on user setup, domain control, and policy configuration.
• Manage network printer installation via Common UNIX Printing System (CUPS) and support printer contracts, repairs, and supply procurement.

Woodbury Heights, New Jersey, United States

Philadelphia, PA

• Operate and service Xerox DocuTech 6115 Copier with a DocuSP version 5.1 (processing rip), Xerox Wide Format Printer 8825 using AccXes client tools software.
• Operate a Fuji Mutoh 1604 poster machine, along with a Konica Minolta 6500 and a Konica Minolta 65HC using Fiery Command Workstation (processing rip).
• Operate and service two DocuColor 6060 digital presses, both with a Creo Spire CX6000 (processing rip) along with a Xerox iGen3 digital press, which I am Level 2 Maintenance Certified by Xerox.
• Replace parts such as, MOD wires, Grids (Pre-Transfer, Transfer and Detack), Photoreceptor belts and Pin Scorotrons,
• In the past, I've worked in the company’s In House Mail Department using Bulk Mailer 5 software and an Accufast Print Jet printer, printing cliental mailers to be sent to the Post Office.
• Trained on and currently using the following software programs: DocuSP 5.1, FreeflowMakeready 6 and Remote Server 6 and 7 by Xerox.

Experienced working/replacing parts with Document Centre 265, DC4110, DocuColor 12, DocuColor 255, Graphic Design work, Adobe Photoshop, Acrobat, InDesign, Microsoft Office (Word, Powerpoint, Excel, Publisher, Outlook)

Philadelphia, Pennsylvania, United States

Sales Supervisor that assisted costumers in purchasing computer peripherals and windows system based software for their home or business.Promoted to Supervisor of location's Print and Document Service copy center working with Xerox copiers/Workcenters creating professional documents in black/white and in color.Worked closely with customers while.

Electrical Engineering

High School Diploma