Michael Ciriello Email & Phone Number

Tampa, Florida, United States

Store leader on the forefront of of both colleague and customer experience. Actively managed a diverse team of over 30 colleagues across multiple families of businesses generating $4.5 million or 25% of the overall store's business Responsible for unlocking each member's motivation and goals. Success came though the connectivity with the team. Actively supported store priorities and established self as an available and engaged leader with strong soft skills. Actively circulated the selling selling floor directing and redirecting colleagues while supporting daily leadership priorities to optimize the customer experience and support sales volume in designated area of responsibility. Manager in charge of credit and membership.

Tampa/St. Petersburg, Florida Area

Sold, serviced and supported a luxury footwear line by calling on and managing a portfolio of 80+ specialty retailers and 17 corporate stores . Marketed and positioned the Brighton brand. Developed pipeline of new customers and relationships via cold calling, referrals, and trade shows. Specialized in business building, team training and development, and provided next level service to accounts. Collaborated with business owners and managers to grow and exceed revenue goals through inventory and assortment management.

Tucson, Arizona

Led a team of twelve commissioned Sales Partners and Merchandise Processors, and managed a stockroom operation of 40,000+ pairs of shoes delivering $2.2 million in sales . Influenced performance improvement through associate development and accountability, the delegation of assignments and responsibilities to achieve strong departmental sales results and efficient sales floor execution. Instilled climate of quality communication, rapport, and service to ensure customer satisfaction. Established customer-focused, cooperative, team-oriented sales culture.