"Mc" Michael Contreras Email & Phone Number

Dallas, Texas, Us

Over 20 years of experience in real estate project management, including highly complex international builds, budgeting, forecasting, procurement, troubleshooting and strategic analysis. MC’s background is in IT project management with a heavy emphasis on international construction and the unique opportunities around global logistics, improvements in efficiency and overall cost savings. In addition to traditional construction scope MC has managed vendors in a wide range of specialty areas, including network hardware, telephony, wireless, data and voice circuit provisioning, audio visual, structured cabling, physical security, cyber security, mobile device management, and event management.

Irving, Texas, Us

Senior Security Project Manager, Information Security OfficeManaged security focused infrastructure projects for the office of the Information Security Officer. Worked in a highly structured PMO office requiring strict adherence to tollgates, financial reporting, steering committee, and project and portfolio management reporting.• Developed and executed on IT project plans to deliver a mobile device mobility (Airwatch) environment for securing corporate owned retail assets of approximately 5000 retail locations.• Oversaw implementation of a bring your own mobile device initiative to include all technical and communications planning for corporate office locations. • Participated in an agile delivery pod to package, test, and publish both internal and external facing custom applications.

Mclean, Va, Us

Directly managed a group of seven project managers located globally and a matrixed group of over 20 project managers. Managed international facilities construction (Philippines, India, UK, and Canada) as well as a large US domestic portfolio. Scope of work from 30K sq. ft. to 1MM sq. ft. and budgets from $100K to over $8MM USD. Consultant on build-out for all world-wide acquisitions including costs and resources required. Provide work effort estimates.• Developed and executed on IT project plans to deliver for new and existing construction for all lines of business including call centers, professional back office, data center professional space, and retail (bank branches). • Led team that gathered business requirements, forming technical design documents, RFP and procurement of all equipment, change controls to turn up system, and overseeing of move in support. • Oversaw day-to-day HR activities including professional development, daily oversight, resource management, and work assignment / verification.• Took initiative and proposed to management to utilize consolidated decommissioned equipment for new build-outs. Resulted in $1.6MM in savings for one project. Became a standard process in current use throughout organization.• Took initiative, influenced approval of $100K budget, organized and led a global summit of project managers which produced standardized product implementation “Playbook” which significantly reduced operational costs and timelines while improving customer experience.

Taylor, Tx, Us

Project manager in charge of all cyber security and physical security projects. Worked in a PMO office in a strictly adhered to PMO process and procedures environment that managed projects by portfolio. Responsible for all aspects of project from project charter to deployment, execution, and closing. Report project status including budget (committed and invoiced), scope, risk, and issue tracking monthly to board of directors and C-level executives. Present all change control and program milestones / gates to senior leadership team for approval and tracking. Total portfolio budget of $4.3 million. Projects include Application Gateway deployment, Smart Card log in, IDS/IPS and HIDS remediation, Physical access control upgrade, Secure / Critical area isolation and hardening, and secure remote access.

San Jose, Ca, Us

Worked in an early migration to PMO organization and attended all Cisco internal PMI training for PMP. Sat on PMO steering committee to provide feedback to the PMO implementation. Managed worldwide projects from conception to deployment – extensive work in Taiwan including 3rd party business partners as well as international vendors. Main point of contact in group for all international development and vendor management projects. Projects that involved working cross department as well as with Cisco business partners. Managed the Cisco Incident Control Center (ICS) – a day zero network malware detection and containment solution. Managed the partnership to deliver virus scanning on the network solution (Trend Micro Taiwan). Managed the Intrusion Detection System (IDS) 4.5 service pack, and IPS 5.1 Major releases. Managed all customer facing programs for the department including a field repair program that involved contacting over 3000 customers directly for an on site repair program. Prepared site lab for ISO audit and managed the project to replace the lab core backbone switch for Austin site.

San Marcos, Tx, Us

Installed and configured startup broadband services to deliver high-speed Internet services over a hybrid fiber coax network. Managed all aspects of running Internet portion of business including maintenance servers, customer equipment, long haul services, and local help desk. Extensive work with Cisco Cable Modem Terminal Server, Universal Broadband Router, Com 21 cable modems, routers, firewalls (PIX and Sonic) switches, cache servers, frame relay, up converters, and a combining / decombining coax network. Managed five Data Operations Technicians equipped with all troubleshooting equipment for computer and RF networks including RF meters, laptops, extensive tool kits for working on networks, vehicles and customer premise equipment. Controlled asset for marketing center and offices to include over 50 PCs, file and print servers, PDC, BDC, 100 Mb internet access over Cisco Catalyst 2948G-L3s, and desktop support.

Us

Installed and configured startup broadband services to deliver high-speed Internet services over a hybrid fiber coax network. Managed all aspects of running Internet portion of business including maintenance servers, customer equipment, long haul services, and local help desk. Extensive work with Cisco Cable Modem Terminal Server, Universal Broadband Router, Com 21 cable modems, routers, firewalls (PIX and Sonic) switches, cache servers, frame relay, up converters, and a combining / decombining coax network. Managed five Data Operations Technicians equipped with all troubleshooting equipment for computer and RF networks including RF meters, laptops, extensive tool kits for working on networks, vehicles and customer premise equipment. Controlled asset for marketing center and offices to include over 50 PCs, file and print servers, PDC, BDC, 100 Mb internet access over Cisco Catalyst 2948G-L3s, and desktop support.