Mike Coates Email & Phone Number

London, United Kingdom

Deputy Managing Director and Principal Consultant for a respected firm of banking and financial services consultants focused on Africa, the Middle East, Eastern Europe, and Asia.

Director and Principal Consultant for a respected firm of financial services and private sector development consultants focused on emerging markets in Africa, the Middle East, Eastern Europe and Asia. Personal assignments have included:- Consultant, Invest Salone (Sierra Leone) Working Capital Faciity design- Consultant, Thailand Sustainable Finance.

Responsible for the development and delivery of the financial sector consulting proposition for this leading economic development consulting firm. Key areas of focus include microfinance, SME finance, capital markets development, and regulation and supervision. Notable assignments include:- Project Director and Strategy Consultant, Agroinvestbank.

Responsible for implementing strategic development and change within the Financial Institutions department, which manages banking relationships with other financial institutions. Specific initiatives included:- Enhanced sales management information and pipeline planning through the development of an MS Access based customer management system.- Advanced RWA.

- Member of a team which markets, designs and delivers Lloyds TSB consultancy services to financial institutions around the world- Works closely with client and partner banks in order to successfully deliver change- Strategic understanding of most banking disciplines and strong relationships across Lloyds TSB Bank- Excellent project management and client.

- Responsible for detecting and preventing fraud and operational loss throughout the bank- Case management of operational risk events, preparing reports on loss event and authorising write-off where required- Developed models of fraudulent transactional activity by staff and customers, and introduced database audits to detect suspicious activity.

- Providing advice to branches and customer service centres on how to detect and prevent fraud. - Assisting with investigations and liaising with the police in their enquiries

Bristol, United Kingdom

- Management of a team of accounts staff conducting a large account reconciliation exercise required for installation of SAP accounting software- In conjunction with line management, responsible for developing and implementing business plan, and continuing monitoring and control of project- Development of reconciliation and reporting software using VBA

Administrative duties relating to bank account operations and serving customers in a telephone contact centre

Associate Of The Chartered Institute Of Bankers, Banking

Ba, History

Bsc, Financial Services

Education record

Education record

Bachelor Of Arts - Ba

Bachelor Of Arts - Ba, History