Mike Coates Email & Phone Number

London, United Kingdom

Deputy Managing Director and Principal Consultant for a respected firm of banking and financial services consultants focused on Africa, the Middle East, Eastern Europe, and Asia.

Director and Principal Consultant for a respected firm of financial services and private sector development consultants focused on emerging markets in Africa, the Middle East, Eastern Europe and Asia. Personal assignments have included:- Consultant, Invest Salone (Sierra Leone) Working Capital Faciity design- Consultant, Thailand Sustainable Finance Roadmap- Consultant, African Development Bank and Malawi Ministry of Finance (feasibility study for the establishment of an agricultural cooperative bank)- SME Banking Consultant, privately-owned commercial bank (Myanmar)- Strategy Consultant, feasibility study for Green Investment Bank (Vietnam)- Consultant, National Bank of Rwanda (bank licensing framework)- Team Leader & SME Banking Consultant, Bank of Industry (Nigeria)- Consultant, South African mutual bank (operational risk management and SME credit risk rating)- Project Director, Development Bank of Rwanda (financial management, financial markets, asset and liability management, financial crime prevention and MIS)- SME Banking Consultant, Growth Street (start-up P2P SME lender based in the UK)- Strategy Consultant, Bank for Investment and Development of Vietnam- SME Banking Trainer, Commercial International Bank (CIB), Egypt, National Microfinance Bank (Tanzania), Commercial Bank of Zimbabwe, Central African Building Society (Zimbabwe), and GTBank (Liberia)- Operational Risk Management Consultant, Bank for Investment and Development of Vietnam- SME Banking Trainer, Egyptian Banking Institute

Responsible for the development and delivery of the financial sector consulting proposition for this leading economic development consulting firm. Key areas of focus include microfinance, SME finance, capital markets development, and regulation and supervision. Notable assignments include:- Project Director and Strategy Consultant, Agroinvestbank, Tajikistan: a key member of the consulting team to this commercial bank, sponsored by the EBRD- Consultant, Riyad Bank, Saudi Arabia: Part of a team developing a proposition for the micro- and small-enterprise segment for this leading commercial bank under a project funded by the IFC - Project Director and Lead Consultant, Making Finance Work for Africa: a major study of the market for financial services to agricultural value chains in sub-Saharan Africa. The study encompasses Kenya, Ghana, Burkina Faso and Ethiopia, and engaged with specific agricultural value chains including coffee, dairy, mangos, pineapple, cocoa, sesame, and cashews amongst others.- Project Director, Capital Markets Development Programme: A World Bank funded assignment for the National Bank of Ethiopia. Led a team developing the legal infrastructure for the development of local capital markets, including a new draft capital markets law currently proposed to legislators. The assignment also developed an implementation plan for the development of market infrastructure.- Lead Consultant, Saudi Arabian Bank: A project to develop the non-financial services offering for SME customers of this state-owned bank including a major market research exercise, an internal diagnostic, a review of best practice in provision of support services for SMEs, and the development of a set of strategic options for market development.Other activities included contribution to Maxwell Stamp's response to the All Party Parliamentary Group on Microfinance.

Responsible for implementing strategic development and change within the Financial Institutions department, which manages banking relationships with other financial institutions. Specific initiatives included:- Enhanced sales management information and pipeline planning through the development of an MS Access based customer management system.- Advanced RWA planning and portfolio management – development of the RWA forecasting model- Instrumental in steering FI towards a modern asset management model and active portfolio management- Supporting emergency credit reviews and spearheading the review of FI Money Market lines

- Member of a team which markets, designs and delivers Lloyds TSB consultancy services to financial institutions around the world- Works closely with client and partner banks in order to successfully deliver change- Strategic understanding of most banking disciplines and strong relationships across Lloyds TSB Bank- Excellent project management and client relationship skills Notable business development and project management activities include:- Project Director for IFC funded consulting project to Probusinessbank, Russia – re-engineering of credit process for small business customers- Project Director for EBRD funded consulting project to Unibank, Azerbaijan – institution building in a number of areas including strategy & business planning, human resources, and risk management- Project Director for EBRD funded consulting project to Transcapitalbank, Russia - institution building in a number of areas including strategy & business planning, human resources, and risk management- Project Director for EBRD funded consulting project to Azerdemiryolbank, Azerbaijan - institution building in a number of areas including strategy & business planning, human resources, information technology, and risk management- Business consulting on risk policy, MIS, corporate governance, process design and strategy amongst other topics- Sector and country analysis with a particular focus on the Former Soviet Union, and Central and Eastern European banking sectors

- Responsible for detecting and preventing fraud and operational loss throughout the bank- Case management of operational risk events, preparing reports on loss event and authorising write-off where required- Developed models of fraudulent transactional activity by staff and customers, and introduced database audits to detect suspicious activity- Operational Risk delegate to product development and process change working groups

- Providing advice to branches and customer service centres on how to detect and prevent fraud. - Assisting with investigations and liaising with the police in their enquiries

Bristol, United Kingdom

- Management of a team of accounts staff conducting a large account reconciliation exercise required for installation of SAP accounting software- In conjunction with line management, responsible for developing and implementing business plan, and continuing monitoring and control of project- Development of reconciliation and reporting software using VBA

Administrative duties relating to bank account operations and serving customers in a telephone contact centre

Associate Of The Chartered Institute Of Bankers, Banking

Ba, History

Bsc, Financial Services

Education record

Education record

Bachelor Of Arts - Ba

Bachelor Of Arts - Ba, History