Mike Conroy, Cmca, Ams, Pcam Email & Phone Number

Montgomery V

Manage staff of 3 (current) to 5 (previous) responsible for communication efforts of planned communityResponsible for hiring and training of department staffManage $500,000 departmental budget Develop marketing strategies and branding for nearly 50-year-old planned communityAttend and report on monthly Board of Directors meetingsMange successful annual Board of Directors electionStaff Liaison to Communications, Nominating and Election committeesWrite, edit and proofread articles for quarterly newsletter (circ. 11,000; formerly bi-weekly/then monthly publication)Backup designer for quarterly newsletter and other publicationsManage 300+ page website, including updates, new content and researching & implementing new featuresProduce 20+ (formerly 48+) publications per yearOversee social media presence and consistent brand messaging across multiple social platformsAct as Corporate Secretary to volunteer Board of DirectorsCompile meeting minutes for monthly Board of Directors meetingsResponsible for maintaining archive of association minutes for Board of Directors and organization committees

Montgomery Village, Maryland

Assist EVP in day-to-day operations of large-scale homeowners association/planned community of 40,000 residentsLead and manage daily operations of organization in absence of EVP (including approving invoices, reviewing and signing contracts, and acting as point of contact)Manage Communications Department (see Director of Communications)Manage organization IT through constant communication with IT contractorConsult on regular HR mattersLead important discussions and protocol during COVID-19 pandemicConfidant and key advisor to EVPReview and advise on monthly open and closed session Board of Directors meeting agendasLiaise with Board of Directors and General Counsel on legal matters and contract negotiationReview, update, understand and enforce policies and procedures of organizationAssist in creation and review of organization’s annual budget ($8.75 million)Interact and communicate with community members, business leaders, committee and board volunteers, local and state officials, and other key stakeholdersImplement new technology and security measures for organization network systemsProject manager overseeing replacement of organization phone system and new iterations of organization website (3 separate times).Write RFPs for complex projects; review and analyze bids receivedAssist in policy creation, personnel review and benefits management as member of internal personnel teamOversee Board of Directors Student Representative program and summer internshipParticipate in hiring process for senior-level management staff

Managed staff of 3 responsible for communication efforts of planned community of 40,000 residentsPrimary designer for bi-weekly newsletterWrote, edited and proofread articles for newsletterManaged 300+ page website, including updates and new contentDesigned marketing materials for planned community, including Recreation classes, programs and eventsCreated advertisements for newsletter clientsProduced 60 publications per yearStaff Liaison to Communications Committee

Primary designer for bi-weekly newsletterWrote, edited and proofread articles for newsletter as necessaryOverhauled and managed 300+ page website, including updates and new contentDesigned marketing materials for planned community, including Recreation classes, programs and eventsCreated advertisements for newsletter clientsProduced 60 publications per yearImplemented use of social media to extend brand and messaging/news

Served as backup designer for bi-weekly newsletterManaged 300+ page websiteDesigned marketing materials for Recreation classes, programs and eventsCreated advertisements for newsletter clientsManaged Communications Department during critical time of turnover in organization

Bethesda, Md

Promoted to store manager after 2 monthsManaged staff and store operations of satellite location for locally owned sign shopConferenced with and collaborated signage needs for wide variety of clientsRecommended signage based on size, location and other specific requirementsResearched and implemented new sign industry technologiesProduced and installed signs on daily scheduleImplemented company-wide job tracking procedures (across three locations)Increased sales by 50% in less than one yearManaged store books/reconciled daily and monthly

Hillsborough, Nj

Prepared customer files for professional printingTroubleshot problems/corrupt filesConferenced with customers and created professional graphics for brochures, business cards, corporate stationery and other projectsOversaw customer projects from initial concept through product deliveryCross-trained on various aspects of printing and fulfilment process to aid in product completion process