Mike Couturier, Pmp, Itil Email & Phone Number

Providence, RI, US

Cranston, Rhode Island

• Articulate financial impacts of business decisions related to product/project portfolio changes, supplier sourcing, and pricing negotiations.
• Implement and continuously improve policies, processes and procedures that support consistent and reliable project delivery within Citizens Financial Group technology portfolio.
• Prepare department and portfolio reports summarizing and forecasting project information and provide accurate financial analysis on departmental project portfolio.
• Partner with Technology Services Project Management Center of Excellence to support project delivery, implement best practices, and to provide governance and oversight.
• Act as subject matter expert on Enterprise Change Framework and portfolio reporting.
• Understand and assess business imperatives and goals, and articulate them as Information Technology needs.

Providence, Rhode Island

• Directed multiple, concurrent enterprise projects to address Federal healthcare and BCBSRI mandates.
• Managed project budgets of up to $600K (excluding internal staff costs) and multidisciplinary teams of up to 15 resources consisting of internal staff, consultants, offshore resources, and vendors.
• Led all phases of the project life cycles in adherence to BCBSRI’s policies and procedures, ensuring project milestones were completed on time and business objectives were met.
• Mentored new consultant project managers with BCBSRI ePMO policies and procedures.

Middletown, Rhode Island

• Directed multiple, concurrent projects under contract with the Department of Defense and U.S. Coast Guard.
• Managed project budgets of up to $5.5M and multidisciplinary teams of up to 25 resources consisting of staff from multiple GDIT locations and consultants/sub-contractors.
• Led all phases of the project and software development life cycles in adherence to GDIT’s policies, procedures and CMMI Level-3 processes. Monitored performance using Earned Value Management.
• Engaged in efforts that defined and improved GDIT’s project and business processes and practices, attaining CMMI Level-3 certification.
• Served as Request for Proposal capture manager.
• Recognized by customers and senior management for team performances.